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Top Rated Customer Service Software with Zoom video conferencing
Last updated: June 2026
17 software options
Sponsored
5
2.2K
4
1.3K
3
317
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
5
2K
4
1.1K
3
166
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
5
98
4
80
3
9
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
Read more about HubSpot Service Hub
5
167
4
15
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Read more about Missive
5
1.2K
4
429
3
63
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
5
121
4
23
3
2
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New era CRM to manage all customer and operational workflows
Read more about Creatio CRM
5
210
4
95
3
15
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
5
19
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Customer Communication Platform
Read more about Acquire
5
48
4
20
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
5
202
4
58
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
5
28
4
5
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about Positive User
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
5
2
4
0
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer support software
Read more about Freshdesk Omni
5
4K
4
2.5K
3
680
2
102
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One app for everything. And everyone.
Read more about Webex Suite
5
74
4
62
3
17
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for sales, marketing and operations
Read more about GreenRope
5
158
4
139
3
33
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one CRM for small businesses
Read more about Vtiger CRM
5
272
4
206
3
70
2
19
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about NiCE CXone