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Review Management Software with Collaboration Tools

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

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Birdeye logo
4.7
(644)

#1 most trusted reputation and customer experience platform

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Allows you to solicit, respond, and amplify
reviews. Connects to your CRM/PMS system and sends out automated review requests. See your reviews
across Google, Facebook, and 200+ sites in one workspace and auto-respond to reviews at scale. Assign negative reviews to team members for corrective action.

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Swell logo
4.6
(341)

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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Superchat logo
4.8
(194)

The comprehensive messaging suite for your business.

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Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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Weave logo
4.2
(475)

The all-in-one customer communication software

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Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Brand24 logo
4.7
(157)

Social listening tool for businesses of all sizes

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Brand24 is an online review management tool that helps you gather every public mention of your brand in one place. This tool allows you to analyze the buzz around your brand by displaying various stats about your brand like estimated social media reach, the sentiment of mentions, etc.

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SOCi logo
4.5
(249)

Central Command for Multi-Location Marketers

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We empower multi-location marketers with a centralized platform to reach and engage their local customers, across 100s or 1000s of local search, social, and review pages.

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PromoRepublic logo
4.6
(148)

Social Media Marketing Solution

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PromoRepublic is social media marketing solution for scheduling to Facebook, Instagram, LinkedIn, Twitter, Pinterest, and Google My Business with 100,000 post ideas and visual templates, built-in Graphics Editor, collaboration workflow, social media boosting features, basic statistics and reporting.

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Vendasta logo
4.5
(157)

Conquer Local

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Vendasta is a customizable platform for digital solutions and services for businesses. With an in-house fulfillment team and a robust platform that serves multi-location brands, we have everything you need to reduce your costs without sacrificing performance, maximize ROI and manage all of you

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Reputation logo
4.4
(182)

Reputation management solution for multi-location businesses

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Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Zonka Feedback logo
4.8
(66)

Multi-channel survey & feedback platform

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Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts

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HappyFox Help Desk logo
4.6
(91)

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Yext logo
4.3
(110)

One platform. Limitless solutions.

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Yext's Answers Platform helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information.

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Chatmeter logo
4.5
(74)

The Trusted Choice for Multi-Location Brands

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Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenge

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Usersnap logo
4.7
(47)

Usersnap helps software companies to collect user feedback

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Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

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Wooqer logo
4.5
(66)

One App for All Ops - Workflows, Audits, Compliance, Surveys

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Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others.

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Canny logo
4.7
(44)

Customer feedback & feature request management

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Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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InputKit logo
4.9
(31)

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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UserVoice logo
4.3
(70)

Build better products with intelligent product feedback

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UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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Retently logo
4.9
(27)

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Scorebuddy logo
4.5
(43)

All-in-One Quality Management Platform for Contact Centers

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Scorebuddy - an All-in-One Contact Center Quality Management platform for scoring agents and analyzing customer interactions; flexible scorecards, rich dashboards, AI text analytics, Learning & Development solutions integrated in one platform; bundle or standalone solutions. 30 day free trial.

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Pastel logo
4.5
(42)

Sticky note-based feedback collection tool for live websites

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Pastel is a feedback collection tool that allows website owners to collect feedback comments from collaborators on a live website within one place, in real time

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WikiPro logo
4.7
(31)

Customer communication platform for small business owners

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WikiPro is a customer communication platform designed to help small businesses in the legal, finance, accounting, and marketing sectors engage with clients by requesting reviews, electronic signatures, payments, and more. Administrators can create tasks and assign them to team members.

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ReviewInc logo
4.8
(25)

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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IdeaScale logo
4.6
(28)

Leading Idea and Innovation Management Software

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IdeaScale is the leading Idea and Innovation Management Software that empowers organizations to crowdsource ideas from its business ecosystem of employees, customers, partners, industry, and academia, collaborate on a mass scale and execute the best ideas.

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WebEngage logo
4.5
(32)

Marketing Automation & Customer Data Platform for SMBs

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WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises and SMBs.

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