Feedback and Reviews Management Software with Real Time Analytics

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19 apps

Bluepulse  

5
Social feedback software
Give your students a voice in the learning process, and leverage Blue all-in-one evaluations platform for surveys and course evaluations. Read more about Bluepulse
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Social feedback software
Give your students a voice in the learning process, and leverage Blue all-in-one evaluations platform for surveys and course evaluations. Read more about Bluepulse
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Checkbox Survey  

6
Enterprise survey features without the enterprise price tag
Professional online survey software for individuals, teams and enterprises. Available in hosted and on-premises versions. Read more about Checkbox Survey
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Enterprise survey features without the enterprise price tag
Professional online survey software for individuals, teams and enterprises. Available in hosted and on-premises versions. Read more about Checkbox Survey
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BirdEye  

288
Online reputation management
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. Respond to reviews on third-party sites directly from one dashboard. Access to customer reviews, across every touch point, from every source, in one place. Read more about BirdEye
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Online reputation management
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. Respond to reviews on third-party sites directly from one dashboard. Access to customer reviews, across every touch point, from every source, in one place. Read more about BirdEye
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Swell CX  

139
Cloud-based customer experience management platform
Swell CX is a cloud-based platform for small to large firms, which collects & manages customer experience feedback via net promoter scores, online reviews, & customer satisfaction surveys. The platform's one-click feedback system allows users to generate positive reviews from customers in real time. Read more about Swell CX
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Cloud-based customer experience management platform
Swell CX is a cloud-based platform for small to large firms, which collects & manages customer experience feedback via net promoter scores, online reviews, & customer satisfaction surveys. The platform's one-click feedback system allows users to generate positive reviews from customers in real time. Read more about Swell CX
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Reputology  

47
Review management for Google, Facebook and more
Reputology is the #1 rated review management & feedback solution for businesses looking to monitor reviews on Google, Facebook, etc. Read more about Reputology
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Review management for Google, Facebook and more
Reputology is the #1 rated review management & feedback solution for businesses looking to monitor reviews on Google, Facebook, etc. Read more about Reputology
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DJUBO  

49
360° integrated hotel management software suite
DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more… Read more about DJUBO
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360° integrated hotel management software suite
DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more… Read more about DJUBO
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Elevatie  

41
Customer Review Platform
Elevatie is an online reputation management solution that helps small to large size businesses manage customer queries, comments, feedback & online reviews in real-time. The platform enables users to communicate with customers, manage online marketing, impact local SEO & more via a visual dashboard… Read more about Elevatie
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Customer Review Platform
Elevatie is an online reputation management solution that helps small to large size businesses manage customer queries, comments, feedback & online reviews in real-time. The platform enables users to communicate with customers, manage online marketing, impact local SEO & more via a visual dashboard… Read more about Elevatie
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UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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Receptive  

18
Insights into feature demand for SaaS product teams
Receptive enables SaaS businesses to make data-driven product decisions by collecting, managing and fully understanding feedback and feature requests. Read more about Receptive
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Insights into feature demand for SaaS product teams
Receptive enables SaaS businesses to make data-driven product decisions by collecting, managing and fully understanding feedback and feature requests. Read more about Receptive
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Sitejabber  

24
Reviews collection and reputation management
Sitejabber empowers you to seamlessly collect, manage and share customer reviews in order to boost your visibility in Google Search, increase your traffic and sales and create trust and loyalty with your customers. We are a certified Google Review Partner. Read more about Sitejabber
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Reviews collection and reputation management
Sitejabber empowers you to seamlessly collect, manage and share customer reviews in order to boost your visibility in Google Search, increase your traffic and sales and create trust and loyalty with your customers. We are a certified Google Review Partner. Read more about Sitejabber
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Survicate  

25
The fastest way to collect feedback from customers
Gather feedback and reviews with short surveys on your website. Find ideas on improvement and discover what users think of your services. Read more about Survicate
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The fastest way to collect feedback from customers
Gather feedback and reviews with short surveys on your website. Find ideas on improvement and discover what users think of your services. Read more about Survicate
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WebEngage  

21
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
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WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
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Zonka Feedback  

15
Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
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Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
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Oracle Service Cloud  

10
Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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Reputation Desk  

4
Reputation management and review monitoring tool for firms
Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal firms, with managing listings and reviews through features such as review monitoring, campaign management, sentiment analysis, social media metrics, and feedback management… Read more about Reputation Desk
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Reputation management and review monitoring tool for firms
Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal firms, with managing listings and reviews through features such as review monitoring, campaign management, sentiment analysis, social media metrics, and feedback management… Read more about Reputation Desk
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ServiceDock  

4
Customer experience management for retail & service chains
Leveraging popular messaging apps is the best way to capture feedback in physical environments like stores and restaurants. Easily ask for more positive reviews. Read more about ServiceDock
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Customer experience management for retail & service chains
Leveraging popular messaging apps is the best way to capture feedback in physical environments like stores and restaurants. Easily ask for more positive reviews. Read more about ServiceDock
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Promoter Ninja  

3
Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. Read more about Promoter Ninja
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Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. Read more about Promoter Ninja
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Perception  

2
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
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Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
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Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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