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Review Management Software for Public Administrations (2026)

Last updated: February 2026

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48 software options

Text Request logo
Category Leaders

Ignite customer engagement

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Text Request is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Superchat logo

The comprehensive messaging suite for your business.

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Superchat is available for Public Administrations and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, 24/7 (Live rep).

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Nicereply logo

The effortless way to champion customer experience

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Nicereply is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Brand24 logo

Social listening tool for businesses of all sizes

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Brand24 is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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XM for Customer Experience is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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Thryv logo

All-in-one management solution built for small business

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Thryv is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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ReviewTrackers is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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CallSource logo

Performance management solution for sales & marketing calls

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CallSource is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox Help Desk is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Canny logo

Customer feedback & feature request management

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Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

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Usersnap logo

Usersnap helps software companies to collect user feedback

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Usersnap is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

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Partoo logo

Get closer to your clients!

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Partoo is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum.

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Sitejabber logo

Reviews collection, management, and publishing platform

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Sitejabber is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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TINYpulse logo

Employee feedback collection & company culture creation

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TINYpulse is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat.

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Users also considered
JustReview logo

Reviews Collector

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JustReview is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

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Scorebuddy is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum.

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GMBapi.com logo

Local SEO Software for multi-location businesses & agencies.

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GMBapi.com is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat.

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Users also considered
Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia Experience Cloud is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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Customer Thermometer is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Qualaroo is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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Insocial logo

Customer experience, feedback and survey management software

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Insocial is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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XEBO.ai is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

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PinMeTo logo

Marketing and search technology for multi-location brands

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PinMeTo is available for Public Administrations and offers the following support options: Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep).

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CustomerGauge logo

Customer experience management platform for B2B companies

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CustomerGauge is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is available for Public Administrations and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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