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Help Desk Software - Page 6

Last updated: April 2026

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326 software options

Enghouse eKMS logo

Enghouse eKMS

Internal & external knowledge base and forum management

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SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

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CommBox logo

CommBox

(0)

Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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HelpCenter logo

HelpCenter

Helpdesk software

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HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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Resolve logo

Resolve

(0)

Never Touch Another Ticket

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Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.

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Salesforce Starter logo

Salesforce Starter

Customer relationship management tool for SMBs

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Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

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Oracle B2C Service logo

Oracle B2C Service

Cloud-based, multi-channel contact center platform

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Oracle B2C Service is a cloud-based customer experience platform that provides end-to-end management across multiple channels, unifying contextual data and knowledge.

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Kiamo logo

Kiamo

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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CXone Mpower logo

CXone Mpower

Cloud-based contact center software

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For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.

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User.com logo

User.com

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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Enterprise Service Desk logo

Enterprise Service Desk

ITIL-based incident, service and change management solution

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Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

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Awesome Support logo

Awesome Support

Best WordPress helpdesk plugin

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Best WordPress helpdesk plugin

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SimplyDesk logo

SimplyDesk

Simple, Complete & Reliable

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Centralize IT support with multichannel ticketing, SLA tracking, knowledge base, and real-time dashboards. SimplyDesk improves responsiveness, streamlines workflows, and empowers IT teams to resolve incidents efficiently. Available in SaaS or on-premise.

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Harmony logo

Harmony

AI-powered enterprise service management platform

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Harmony is an enterprise service management platform that uses AI agents to autonomously resolve user requests across IT, HR, legal, and finance departments. The software features an AI helpdesk agent that handles password resets, application access requests, and device management, while proactive agents detect and address issues before they impact users. Harmony automatically generates and maintains a dynamic knowledge base by learning from tickets and organizational context in real time.

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Zingtree logo

Zingtree

Build interactive decision trees that guide your teams.

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Build question & answer style troubleshooters for fewer tickets and customer self-help

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SympoQ logo

SympoQ

(0)

SaaS help desk software for agile teams and startups

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SympoQ is SaaS help desk software with AI-driven support ticketing system, AI chatbot, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

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Requestor logo

Requestor

Helpdesk for customer service and internal tickets

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Requestor helps businesses in telecommunication, eCommerce, manufacturing, logistics, manufacturing and other sectors deliver services to customers and employees via a ticketing system with integrated artificial intelligence (AI).

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TOPdesk logo

TOPdesk

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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Richpanel logo

Richpanel

Ecommerce Customer Service Helpdesk and CRM

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Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

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Support.cc logo

Support.cc

provide best customer service

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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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My AskAI logo

My AskAI

Create an AI chatbot for your Customer Support.

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Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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CallVU logo

CallVU

(0)

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Kapture CX logo

Kapture CX

Cloud-based CRM solution for businesses of all sizes

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Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

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Focus Desk logo

Focus Desk

Multi-channel service desk & ticketing solution

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Focus Desk is a cloud-based issue ticketing and service desk solution from Focus Telecom which allows users to manage customer faster and better.

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InfoServ logo

InfoServ

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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Bonder logo

Bonder

Instant Support

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Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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