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Best Help Desk Apps Integrated with BigCommerce

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.

17 software options

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Pricing models


Customer rating



Kustomer

4.6
(25)

Modern Customer Service Software For Customer-First Brands

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Integrates with BigCommerce, PieSync, Twilio, …

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Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Integrates with BigCommerce, monday.com, StackTome, …

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Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

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Integrates with BigCommerce, Auvik, Xero, …

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Gorgias

4.7
(76)

Help desk and customer service solution

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Integrates with BigCommerce, Attentive, Glew, …

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HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

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Integrates with BigCommerce, Twilio, Google Workspace, …

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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Integrates with BigCommerce, monday.com, Xero, …

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Help Scout

4.7
(167)

Web-based help desk designed for better customer experience

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Integrates with BigCommerce, Voxloud, Google Workspace, …

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HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

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Integrates with BigCommerce, Twitter, Wordpress, …

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LiveChat

4.6
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

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Integrates with BigCommerce, Twilio, VidGrid, …

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Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

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Integrates with BigCommerce, UserVoice, Jira, …

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Re:amaze

4.8
(51)

Support, engage, and convert customers on a single platform.

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Integrates with BigCommerce, Twilio, Fonvirtual Virtual PBX, …

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Kayako

4.0
(157)

Unified customer service platform

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Integrates with BigCommerce, Xero, Marketo Engage, …

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eDesk

4.5
(44)

The World's #1 eCommerce Help Desk

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Integrates with BigCommerce, Twitter, ChannelAdvisor, …

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User.com

4.7
(32)

The engine of growth. An all in one solution for user data.

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Integrates with BigCommerce, Twilio, Google Workspace, …

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UVdesk

4.3
(12)

Open Source & SaaS based helpdesk for eCommerce merchants

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Integrates with BigCommerce, Ecwid, Twitter, …

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ClickDesk

3.7
(18)

Live chat for customer support

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Integrates with BigCommerce, Xero, SITE123, …

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Interakt

5.0
(4)

Supercharged Customer Engagement and Support platform.

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Integrates with BigCommerce, Wordpress, Constant Contact, …

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