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Free Trial ITSM Software (2026)
Last updated: February 2026
157 software options
Sponsored
SysAid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
No Credit Card Required
SysAid offers various editions: SysAid Help Desk, SysAid ITSM, SysAid ITSM Enterprise, SysAid Education, and SysAid MSP. SysAid Help Desk offers easy and efficient IT support including a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, and industry benchmarking. SysAid ITSM is an effective ITIL-aligned solution including all Help Desk capabilities plus core ITIL capabilities such as problem and change management.
Read more about SysAid
Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
No Credit Card Required
14-day free trial, no credit card required.
Read more about Freshservice
Xurrent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service Management for the Modern Enterprise
No Credit Card Required
Today’s world requires a flexible approach to service management. And yet service management tools often have lengthy or inflexible pricing models. That is why we have decided to do things differently. Xurrent has a pricing plan for every organization, from startups to large enterprises, from beginners to the most mature service providers. Companies simply join the platform and pay for what they need when they need it. Our customers only pay for active system users and not for service consumers, and the fact that you can quickly add or remove users from month to month enables agile service management. In addition, all Xurrent customers also benefit from weekly new product features and enhancements at no extra cost.
Read more about Xurrent
NinjaOne
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management & IT automation platform
No Credit Card Required
Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding & Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote.
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BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
No Credit Card Required
Essential version costs $ 29 per agent / per month / billed yearly Professional version costs $ 49 per agent / per month / billed yearly Enterprise version costs $ 69 per agent / per month / billed yearly
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Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.
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AlertOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident & response management tool for IT & DevOps teams
No Credit Card Required
Starter - $0 per user/month. (Max 5 Users) Standard - $8 Per User/Month - Billed Annually Premium - $18 Per User/Month - Billed Annually Enterprise - $28 Per User/Month - Billed Annually See all plans & features: htps://alertop.com/pricing
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InvGate Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
No Credit Card Required
Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Management agents, and the number of assets to be managed.
Read more about InvGate Service Management
Atera
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based IT management platform with AI
No Credit Card Required
Pay-per-technician for unlimited endpoints, with transparent pricing designed for your team’s growth All plans include: - Ticketing & Service portal - Windows, Mac, and Linux support - Classic reports - IT automations - 24/7 chat support How does Atera’s pricing model help IT professionals level up? We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add.
Read more about Atera
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
No Credit Card Required
REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
Read more about TeamViewer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
No Credit Card Required
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution
Read more about Zoho Assist
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset tracking and management software
No Credit Card Required
Read more about EZO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Desktop, mobile device & patch management software
No Credit Card Required
ManageEngine Endpoint Central offers four editions with endpoint-based pricing starting at $795/year for 50 endpoints. A free trial is available for 30 days without requiring a credit card. Pricing is billed annually and shown in USD. Add-ons and additional licenses are available, but details are not included in the scrape. For more information, users are encouraged to contact sales or request a quote.
Read more about ManageEngine Endpoint Central
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete DevOps lifecycle management
No Credit Card Required
Libre: $0 Premium: $29 per user, per month (billed annually) Ultimate: $99 per user, per month (billed annually)
Read more about GitLab
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
No Credit Card Required
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
No Credit Card Required
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
No Credit Card Required
Per month, per technician, billed annually. Supports unlimited users. Asset pricing available upon request.
Read more about SolarWinds Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote Support Software That Always Works
No Credit Card Required
The unlimited subscription license offers complete freedom over the term of your purchase. Monthly plan: $39/seat/month Annual plan: $390/seat/year
Read more about FixMe.IT
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance, IT professionals, System administrators
No Credit Card Required
Supremo is free for non-professional and/or non-continuous use and offers a 21-days free trial. For professional or continuous use is the most affordable software: its pricing starts at $6.00 per user per month and licenses can be purchased quarterly or annually. Each license can be activated on an unlimited number of devices and can be used by unlimited users. Licences can be configured on the basis of the number of remote connections you use and this number is the only constraint on Supremo's plans.
Read more about Supremo Remote Desktop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one remote IT monitoring and management platform.
No Credit Card Required
Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage.
Read more about Pulseway
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Decision tree driven Interactive guides for customer service
No Credit Card Required
http://corp.yonyx.com/pricing
Read more about Yonyx
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
Subscription license based on IT process users, type of license and level of support needed. Contact ServiceNow directly for pricing information
Read more about ServiceNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident Management & Operations Performance Software
Starter: $10/month billed monthly or $10/month billed annually for up to 6 users Platform: $35 per user/month billed monthly or $29 per user/month billed annually Platform business: $47 per user/month billed monthly or $39 per user/month billed annually Enterprise: $119 per user/month billed monthly or $99 per user/month billed annually
Read more about PagerDuty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Issuetrak provides two main pricing plans (Cloud Annual and On-Premises Annual) with per-agent pricing models. The Cloud Annual plan starts at $876 per agent (minimum 3 agents), while the On-Premises Annual plan ranges from $478 per agent (monthly implied) to $1059 per agent (one-time payment). A 14-day free trial is available, though credit card requirements are not specified. Payments are accepted in US dollars, and add-ons are available but require consultation for pricing details. Unlimited free users are included with at least one paid agent license.
Read more about Issuetrak