Remote Support Software with Customizable Reporting

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15 apps

Pulseway   

145
96 pts
All-in-one remote IT monitoring and management platform.
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup. Read more about Pulseway
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All-in-one remote IT monitoring and management platform.
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup. Read more about Pulseway
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Kaseya VSA   

181
IT Systems Management Software for Internal IT and MSPs
Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA. Read more about Kaseya VSA
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IT Systems Management Software for Internal IT and MSPs
Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA. Read more about Kaseya VSA
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FixMe.IT   

353
94 pts
Remote Support Software That Always Works
Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. Read more about FixMe.IT
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Remote Support Software That Always Works
Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. Read more about FixMe.IT
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Wrike   

1,590
Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
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Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
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ConnectWise Control   

1,630
92 pts
Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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Naverisk   

26
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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Fenero   

24
Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Fenero
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Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Fenero
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Syxsense   

32
Cloud-based IT operations management suite
Syxsense is a cloud-based software management solution that helps managed service providers and businesses in software patching and remote access. Read more about Syxsense
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Cloud-based IT operations management suite
Syxsense is a cloud-based software management solution that helps managed service providers and businesses in software patching and remote access. Read more about Syxsense
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Freshdesk   

2,184
Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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Jira Service Desk  

253
Simple service desk built on Jira
Jira Service Desk helps IT support teams offer remote support to staff in the organization with self-service, case management, SLAs, agent collaboration & more. Read more about Jira Service Desk
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Simple service desk built on Jira
Jira Service Desk helps IT support teams offer remote support to staff in the organization with self-service, case management, SLAs, agent collaboration & more. Read more about Jira Service Desk
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ConnectWise Automate  

96
IT Automation for Today’s IT World
ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate
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IT Automation for Today’s IT World
ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate
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TurboMeeting  

25
Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting
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Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting
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Dameware  

222
84 pts
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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eSpace Contact Center  

0
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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