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Remote Support Software with Reporting & Statistics (2026)

Last updated: February 2026

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86 software options

JumpCloud Directory Platform logo

JumpCloud Directory Platform

A cloud directory platform for secure access to resources

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JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

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FixMe.IT logo

FixMe.IT

Category Leaders

Remote Support Software That Always Works

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Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.

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ManageEngine Remote Access Plus logo

ManageEngine Remote Access Plus

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Enterprise remote support solution for system administrators

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ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

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NinjaOne logo

NinjaOne

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NinjaOne simplifies IT with one platform

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NinjaOne’s unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools.

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SetMe logo

SetMe

Category Leaders

Remote Support Software Built for the New Era

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Remote support powerhouse designed for easily and securely connecting to remote PCs and Macs and delivering better, faster on-demand and unattended remote support from anywhere in the world.

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Splashtop logo

Splashtop

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Remote access and remote support for specific use-cases.

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Splashtop reshapes IT management: SOS for rapid remote assistance, Remote Support for unattended device access, and Enterprise for scalable operations. Efficient tools addressing IT's dynamic needs with secure, top-tier remote capabilities.

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dualmon logo

dualmon

Category Leaders

Remote support and device access management solution

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dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools.

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InvGate Service Management logo

InvGate Service Management

Web-based IT service desk software

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InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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Atera logo

Atera

Cloud and mobile-based IT management platform with AI

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Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today.

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ISL Light logo

ISL Light

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Remote support software & unattended remote access

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Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast.

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Thinfinity Remote Workspace logo

Thinfinity Remote Workspace

Enable remote access to ALL your apps, desktops, and files.

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Thinfinity Workspace unifies Zero Trust Network Access (ZTNA), VDI, DaaS, and RPAM for secure, scalable IT management. Supporting Azure, AWS, GCP, IONOS, VMware, Hyper-V, and Proxmox, it leverages Infrastructure as Code (IaC) to automate provisioning and scale across cloud and on-premise environmen

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SuperOps logo

SuperOps

PSA-RMM PLATFORM FOR MSPs

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SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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TeamViewer logo

Remote support, remote access & device management software

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TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

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Webex Suite logo

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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ScreenConnect logo
Category Leaders

Remote meeting platform for resolving customers' queries

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Fully functional remote support. ScreenConnect gives you the ability to remotely view & control devices from anywhere there is an Internet connection.

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LiveAgent logo

Multichannel customer care solution with an AI chatbot

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LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media.

Start with a 30-day free trial, no credit card or contracts needed.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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AnyDesk logo

Remote desktop software

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AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

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Zoho Assist logo
Category Leaders

Cloud-based remote support solution

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Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

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Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

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Access remote participant's computer using Zoho Meeting. Share your computer's keyboard and mouse control with other participants during meeting.

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GoToMyPC logo
Category Leaders

Remote support management solution

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GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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