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Best Remote Support Software for Freelancers

Remote support software is a tool that helps IT professionals and administrators access client devices remotely to resolve technical issues and provide maintenance support. Common features include: unattended remote access and control, file sharing, multi-monitor navigation, screen sharing and chat/messaging.

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ConnectWise Control

4.7
(1,666)

Remote meeting platform for resolving customers' queries

ConnectWise Control is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about ConnectWise Control

FixMe.IT

4.8
(355)

Remote Support Software That Always Works

FixMe.IT is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about FixMe.IT

NinjaRMM

4.9
(130)

The Easiest-to-Use Unified Endpoint Management Platform

NinjaRMM is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about NinjaRMM

Netop Remote Control

4.5
(13)

Remote access & control for secure support

Netop Remote Control is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Netop Remote Control

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

LogMeIn Rescue is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LogMeIn Rescue

Zoho Assist

4.6
(436)

Instant Remote Support. Unattended Remote Access.

Zoho Assist is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Zoho Assist

Freshdesk

4.5
(2,240)

Online helpdesk system and customer service software

Freshdesk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Take Control

4.3
(15)

Collaborative remote access solution

Take Control is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support.

Read more about Take Control

Splashtop SOS

4.8
(43)

On-demand attended & unattended remote support software

Splashtop SOS is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Splashtop SOS

Remote Support and Meetings

4.1
(7)

Remote support and online meeting management solution

Remote Support and Meetings is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about Remote Support and Meetings

Atera

4.6
(188)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Atera is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Atera

dualmon

4.6
(80)

Remote support and device access management solution

dualmon is available for Freelancers and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

Read more about dualmon

ISL Light

4.8
(272)

Remote support software & unattended remote access

ISL Light is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about ISL Light

TurboMeeting

4.8
(25)

Web conferencing and remote support software

TurboMeeting is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

Read more about TurboMeeting

Pulseway

4.7
(155)

All-in-one remote IT monitoring and management platform.

Pulseway is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Pulseway

RemotePC

4.2
(39)

Remote Access for Consumers, SMBs, and Enterprises

RemotePC is available for Freelancers and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

Read more about RemotePC

Splashtop Remote Support

4.5
(77)

Remote support for MSPs, IT service providers & helpdesks

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Splashtop Remote Support is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Splashtop Remote Support

ConnectWise Automate

4.2
(106)

IT Automation for Today’s IT World

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ConnectWise Automate is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about ConnectWise Automate

RG System

4.8
(12)

SaaS IT Management Platform for MSP and IT Pros.

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RG System is available for Freelancers and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about RG System

TeamViewer

4.6
(7,840)

Remote support, remote access & online meetings software

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TeamViewer is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk.

Read more about TeamViewer

Cisco Webex

4.4
(5,004)

Voice and video conferencing with screen sharing

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Cisco Webex is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about Cisco Webex

Join.Me

4.3
(1,331)

Online conferencing and meeting tool

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Join.Me is available for Freelancers and offers the following support options: Knowledge Base, Chat, Phone Support, FAQs/Forum.

Read more about Join.Me

AnyDesk

4.5
(592)

Remote desktop software

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AnyDesk is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about AnyDesk

Zoho Meeting

4.5
(482)

Web conferencing tool to host online meetings and webinars.

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Zoho Meeting is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Zoho Meeting

Dameware

4.6
(224)

Remote-access system support tool for IT professionals

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Dameware is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about Dameware

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