App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Conversational AI Platform Software with One-to-One Messaging

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

39 software options

Sponsored

Personalize your search

Any industry

Any business size

Freshworks Customer Service Suite logo
5.0
(1)

Omnichannel customer support software

visit website
Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshworks Customer Service Suite

Users also considered
Birdeye logo
4.7
(644)

#1 most trusted reputation and customer experience platform

visit website
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

Read more about Birdeye

Users also considered
Userlike logo
4.6
(646)

Live chat and customer messaging for businesses of all sizes

learn more
Userlike is a unique software for live chat and customer messaging that allows businesses to win and nurture customers through website chat and messaging-apps like WhatsApp, Facebook Messenger, Telegram, Threema and SMS.

Read more about Userlike

Users also considered
Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

learn more
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

Read more about Tidio

Users also considered
Smartsupp logo
4.6
(342)

Smartsupp–Live Chat, Chatbots, and Video Recordings

learn more
Delivering the power of automated live chat communication as well as chatbot AI order status checks, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Your agents can focus on growing sales, improving conversion rates, and delivering outstanding customer care.

Read more about Smartsupp

Users also considered
Drift logo
4.5
(195)

Live chat & in-app messaging for sales & marketing

learn more
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

Read more about Drift

Users also considered
Zenvia Conversion logo
4.1
(359)

Conversational marketing platform for eCommerce businesses

learn more
Zenvia Conversion (formerly Sirena) is a conversational marketing platform designed to help businesses in the eCommerce, retail, automotive, education, and other sectors manage customer communications across multiple channels using a shared inbox. Administrators can integrate the system with WhatsApp, Facebook Messenger, and Instagram to connect with prospects on a unified interface.

Read more about Zenvia Conversion

Users also considered
Tiledesk logo
4.5
(147)

Conversational Automation Made Easy

learn more
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

Read more about Tiledesk

Users also considered
Clepher logo
4.9
(44)

Get Clepher with Chatbots

learn more
With Clepher's AI-powered conversational chatbots, users engage with customers on Facebook, Messenger, and Instagram Direct Message. Building a bot is easy with the visual drag n' drop builder. Use any of the 50+ native integrations. Add Zapier or Make to take your bot to the next level!

Read more about Clepher

Users also considered
Verse.ai logo
4.8
(48)

Conversational enablement platform

learn more
Verse.ai is a conversational enablement platform for businesses to respond to and follow-up with leads generated online. Verse.io's 100% U.S. based concierge team instantly contacts, follows up with, and qualified inbound leads via SMS, email, and phone.

Read more about Verse.ai

Users also considered
TrueLark logo
4.8
(44)

AI-powered front desk assistant

learn more
FrontdeskAI is an artificial intelligence (AI)-powered helpdesk and admin assistant designed for businesses within industries including beauty and wellness, fitness, dental, and more. It offers 24/7 customer support backed up by machine learning, FAQs, and business policies.

Read more about TrueLark

Users also considered
Freshchat logo
4.1
(109)

Live Chat software for modern messaging

learn more
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered
B2Chat logo
4.8
(39)

B2Chat Multiagent & MultiChannel

learn more
Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

Read more about B2Chat

Users also considered
Giosg logo
4.5
(45)

AI-powered chat for customer service and sales teams.

learn more
Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

Read more about Giosg

Users also considered
Smith.ai logo
4.8
(30)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

learn more
North America-based live chat agents respond 24/7 to sales & service inquiries in English & Spanish. We capture & convert leads, and assist clients. We offer the superior experience of an in-house receptionist, backed by powerful AI to achieve accuracy and efficiency without losing the human touch.

Read more about Smith.ai

Users also considered
Quiq logo
4.6
(36)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

learn more
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

Read more about Quiq

Users also considered
Serviceform logo
4.6
(30)

Website integrated online booking, donation and lead forms

learn more
Serviceform is an online booking, donation, and lead form builder for service business of all types or size, installing into any website with integration for third-party CMS and publishing platforms to facilitate the acceptance of online bookings, payment processing and managing staff availability

Read more about Serviceform

Users also considered
ZoomInfo Chat logo
4.9
(17)

Perfectly balances highly-targeted, human-first experiences.

learn more
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances human-first, highly-targeted experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else.

Read more about ZoomInfo Chat

Users also considered
Conversica logo
4.6
(20)

Artificial intelligence-driven sales assistant

learn more
Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale.

Read more about Conversica

Users also considered
Exceed.ai logo
4.9
(13)

AI-Powered Virtual Assistant for Sales & Marketing Teams

learn more
Exceed.ai automates conversations with leads at scale over email and chat. Unlike other conversational marketing platforms, Exceed uses AI to analyze lead intent & respond with the right message. Exceed engages every lead and qualifies, follows-up and books meetings for your sales team.

Read more about Exceed.ai

Users also considered
Heyday logo
4.6
(17)

The #1 AI-powered customer messaging platform for retailers

learn more
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

Read more about Heyday

Users also considered
Inbenta logo
4.7
(13)

A Conversational AI Platform that Reduces Support Requests

learn more
Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

Read more about Inbenta

Users also considered
Moveo.AI logo
5.0
(9)

Conversational AI platform

learn more
Moveo.AI is an enterprise-grade platform, driven by generative AI and proprietary LLMs. Our genAI agents effortlessly process any data, enabling automation of diverse business processes. Moveo.AI evolves, learning from past interactions, adeptly handling misspellings, and scaling to meet demands.

Read more about Moveo.AI

Users also considered
charles logo
4.4
(16)

Web-based conversational commerce suite for consumer brands

learn more
charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Read more about charles

Users also considered
Verloop logo
4.7
(10)

Conversational AI for Customer Support

learn more
Verloop.io is a customer support automation platform that helps you provide exceptional support experiences to your customers across channels with Conversational AI. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

Read more about Verloop

Users also considered