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Salesforce Revenue Cloud logo
4.3
52

Next generation Configure Price Quote (CPQ) apps

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Salesforce Revenue Cloud users   
avatar
avatar
avatar
+15
Best thing about the company is their integrity - love the customer service and quality behind the team.
Maybe I'll get used to it and more familiarized, but it definitely isn't intuitive or efficient.
I have both implemented and have been an end user purchasing through the CPQ tool and both experiences have been worthy of praise.
It would be very difficult for any company to continue managing their system with this software without instruction on how to maintain new information moving forward.
They really took the time to understand our processes and provided us with solid , well thought out solutions. Their customer service has been some of the best I have experienced with any vendor.
Much of our pricing is based around a "per word" model, and discounting our "per word" rate by $.01-$.02 was really difficult for our teams to figure out for several months.
Great application, allowed us to standardize & improve the accuracy of our quotes.
Most of the training and knowledge transfer time with Etherios was designated to the configuration set up, but no time was allocated to showing us how to upload new SKUs moving forward.
They are also growing their knowledge base which is a huge help when trying to customize your system for new requirements.
Also the documentation and courses in Trailhead are great.
I liked the Salesforce integration, we were looking for an alternative to get more detail in cost, price and quotas for our customers inside the same Salesforce platform.
In general, this is useful if you have a diverse price book and different types of sales motions which require approvals from different stakeholders.
Because we have the ability to incorporate procedures such as marketing rules and approval processes, our sales reps may not need much help.
Can Integrate many tools in CPQ like DocuSign and Xauthor. You can update or upload information very fast by using Data Loader.
Make your complex business process very user friendly.
Make your complex business process very user friendly.
It facilitated field and design changes within our creations and budgets. This has made it possible for me to customize the tool to fit our particular pricing pattern.
It is used in order to automate Billing and Invoicing, Recurring Payments, Discounts and Order Management. I recommend it to anyone working at the company with complicated invoicing processes.
Best thing about the company is their integrity - love the customer service and quality behind the team.
Maybe I'll get used to it and more familiarized, but it definitely isn't intuitive or efficient.
I have both implemented and have been an end user purchasing through the CPQ tool and both experiences have been worthy of praise.
It would be very difficult for any company to continue managing their system with this software without instruction on how to maintain new information moving forward.
They really took the time to understand our processes and provided us with solid , well thought out solutions. Their customer service has been some of the best I have experienced with any vendor.
Much of our pricing is based around a "per word" model, and discounting our "per word" rate by $.01-$.02 was really difficult for our teams to figure out for several months.
Great application, allowed us to standardize & improve the accuracy of our quotes.
Most of the training and knowledge transfer time with Etherios was designated to the configuration set up, but no time was allocated to showing us how to upload new SKUs moving forward.
They are also growing their knowledge base which is a huge help when trying to customize your system for new requirements.
Also the documentation and courses in Trailhead are great.
I liked the Salesforce integration, we were looking for an alternative to get more detail in cost, price and quotas for our customers inside the same Salesforce platform.
In general, this is useful if you have a diverse price book and different types of sales motions which require approvals from different stakeholders.
Because we have the ability to incorporate procedures such as marketing rules and approval processes, our sales reps may not need much help.
Can Integrate many tools in CPQ like DocuSign and Xauthor. You can update or upload information very fast by using Data Loader.
Make your complex business process very user friendly.
Make your complex business process very user friendly.
It facilitated field and design changes within our creations and budgets. This has made it possible for me to customize the tool to fit our particular pricing pattern.
It is used in order to automate Billing and Invoicing, Recurring Payments, Discounts and Order Management. I recommend it to anyone working at the company with complicated invoicing processes.
Best thing about the company is their integrity - love the customer service and quality behind the team.
Maybe I'll get used to it and more familiarized, but it definitely isn't intuitive or efficient.
I have both implemented and have been an end user purchasing through the CPQ tool and both experiences have been worthy of praise.
It would be very difficult for any company to continue managing their system with this software without instruction on how to maintain new information moving forward.
They really took the time to understand our processes and provided us with solid , well thought out solutions. Their customer service has been some of the best I have experienced with any vendor.
Much of our pricing is based around a "per word" model, and discounting our "per word" rate by $.01-$.02 was really difficult for our teams to figure out for several months.
Great application, allowed us to standardize & improve the accuracy of our quotes.
Most of the training and knowledge transfer time with Etherios was designated to the configuration set up, but no time was allocated to showing us how to upload new SKUs moving forward.
They are also growing their knowledge base which is a huge help when trying to customize your system for new requirements.
Also the documentation and courses in Trailhead are great.
I liked the Salesforce integration, we were looking for an alternative to get more detail in cost, price and quotas for our customers inside the same Salesforce platform.
In general, this is useful if you have a diverse price book and different types of sales motions which require approvals from different stakeholders.
Because we have the ability to incorporate procedures such as marketing rules and approval processes, our sales reps may not need much help.
Can Integrate many tools in CPQ like DocuSign and Xauthor. You can update or upload information very fast by using Data Loader.
Make your complex business process very user friendly.
Make your complex business process very user friendly.
It facilitated field and design changes within our creations and budgets. This has made it possible for me to customize the tool to fit our particular pricing pattern.
It is used in order to automate Billing and Invoicing, Recurring Payments, Discounts and Order Management. I recommend it to anyone working at the company with complicated invoicing processes.
Tipalti logo
4.6
130

Finance automation that cuts 80% of your manual finance work

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.6
Pros and Cons from Tipalti users   
avatar
avatar
avatar
+15
The software does what it promises and has been a great asset to our business model.
The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.
I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.
Weve been using it for so many years and we have no intention in switching to a different software.
Allows an easy approval of PRs with a friendly and fast UI that provides all the context I need for approval.
The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc.
Excellent Customer Support, I'd rank it among the best. You can actually CALL them.
Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence.
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain.
I like how easy it is to import and manage payees in Tipalti.
The software is very user friendly and automated.
Very userfriendly and I appreciate the vendors could choose a way of payment (wire, paypal, check).
Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick.
Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.
The software does what it promises and has been a great asset to our business model.
The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.
I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.
Weve been using it for so many years and we have no intention in switching to a different software.
Allows an easy approval of PRs with a friendly and fast UI that provides all the context I need for approval.
The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc.
Excellent Customer Support, I'd rank it among the best. You can actually CALL them.
Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence.
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain.
I like how easy it is to import and manage payees in Tipalti.
The software is very user friendly and automated.
Very userfriendly and I appreciate the vendors could choose a way of payment (wire, paypal, check).
Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick.
Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.
The software does what it promises and has been a great asset to our business model.
The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.
I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.
Weve been using it for so many years and we have no intention in switching to a different software.
Allows an easy approval of PRs with a friendly and fast UI that provides all the context I need for approval.
The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc.
Excellent Customer Support, I'd rank it among the best. You can actually CALL them.
Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence.
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain.
I like how easy it is to import and manage payees in Tipalti.
The software is very user friendly and automated.
Very userfriendly and I appreciate the vendors could choose a way of payment (wire, paypal, check).
Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick.
Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.
ChargeOver logo
4.7
72

Subscription Billing for SMBs

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from ChargeOver users   
avatar
avatar
+15
Customer service is great and extremely responsive. My advice is to speak to them and ask how they can help your business.
Can only send an email when an invoice has been generated/payment failed. No options for the invoice is overdue by x number of days, etc.
We have been using Chargeover for over 2 years now and are very satisfied. The software is easy to use and the customer service is amazing.
Our main issues with the system is that it will not automatically deduct one time invoices charges and we do not have the option of payments being due on the first of every month.
The reasons why they are great: very responsive, tons of features and very affordable. We run a small business but use a lot of processors to make life easy for our clients.
Really, our only complaint comes from the fact that we are a UX/UI design agency.
The price point is great and it has all the features you need. Compared to the other options out there these guys are by far the best bang for your buck.
Then we found ChargeOver, which does that and MORE. We did a lot of product research, and no other software can even come close to offering what ChargeOver does at such a low price.
We have been with CO for some time now and are probably pretty demanding. I am super impressed with CS.
They also listen to their customers to determine how to better their already easy to use software. Very happy with this decision.
The team at ChargeOver always respond to my inquiries very quickly. They are very knowledgeable and helpful and have a great product.
The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great.
It is much easier to search for specific customers to see where they are at with their payments. I love the payment summary page which outlines the total opportunity.
Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority.
We've tried about 4 different invoice systems before this one, and with Chargeover we have a winner.
We now have a central location to manage all subscriptions, payments, and email communications. Our team got back days of their time which is now spent doing awesome things for our customers.
User experience is everything to us. We want payment processing to be easy to navigate and take care of.
Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help.
Customer service is great and extremely responsive. My advice is to speak to them and ask how they can help your business.
Can only send an email when an invoice has been generated/payment failed. No options for the invoice is overdue by x number of days, etc.
We have been using Chargeover for over 2 years now and are very satisfied. The software is easy to use and the customer service is amazing.
Our main issues with the system is that it will not automatically deduct one time invoices charges and we do not have the option of payments being due on the first of every month.
The reasons why they are great: very responsive, tons of features and very affordable. We run a small business but use a lot of processors to make life easy for our clients.
Really, our only complaint comes from the fact that we are a UX/UI design agency.
The price point is great and it has all the features you need. Compared to the other options out there these guys are by far the best bang for your buck.
Then we found ChargeOver, which does that and MORE. We did a lot of product research, and no other software can even come close to offering what ChargeOver does at such a low price.
We have been with CO for some time now and are probably pretty demanding. I am super impressed with CS.
They also listen to their customers to determine how to better their already easy to use software. Very happy with this decision.
The team at ChargeOver always respond to my inquiries very quickly. They are very knowledgeable and helpful and have a great product.
The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great.
It is much easier to search for specific customers to see where they are at with their payments. I love the payment summary page which outlines the total opportunity.
Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority.
We've tried about 4 different invoice systems before this one, and with Chargeover we have a winner.
We now have a central location to manage all subscriptions, payments, and email communications. Our team got back days of their time which is now spent doing awesome things for our customers.
User experience is everything to us. We want payment processing to be easy to navigate and take care of.
Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help.
Customer service is great and extremely responsive. My advice is to speak to them and ask how they can help your business.
Can only send an email when an invoice has been generated/payment failed. No options for the invoice is overdue by x number of days, etc.
We have been using Chargeover for over 2 years now and are very satisfied. The software is easy to use and the customer service is amazing.
Our main issues with the system is that it will not automatically deduct one time invoices charges and we do not have the option of payments being due on the first of every month.
The reasons why they are great: very responsive, tons of features and very affordable. We run a small business but use a lot of processors to make life easy for our clients.
Really, our only complaint comes from the fact that we are a UX/UI design agency.
The price point is great and it has all the features you need. Compared to the other options out there these guys are by far the best bang for your buck.
Then we found ChargeOver, which does that and MORE. We did a lot of product research, and no other software can even come close to offering what ChargeOver does at such a low price.
We have been with CO for some time now and are probably pretty demanding. I am super impressed with CS.
They also listen to their customers to determine how to better their already easy to use software. Very happy with this decision.
The team at ChargeOver always respond to my inquiries very quickly. They are very knowledgeable and helpful and have a great product.
The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great.
It is much easier to search for specific customers to see where they are at with their payments. I love the payment summary page which outlines the total opportunity.
Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority.
We've tried about 4 different invoice systems before this one, and with Chargeover we have a winner.
We now have a central location to manage all subscriptions, payments, and email communications. Our team got back days of their time which is now spent doing awesome things for our customers.
User experience is everything to us. We want payment processing to be easy to navigate and take care of.
Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help.
NetSuite logo

NetSuite

4.1
1.4K

The World’s Leading, Most Deployed Cloud ERP Solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.1
    Customer support
    3.7
Pros and Cons from NetSuite users   
avatar
+15
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
Stax Bill logo
4.4
33