ActivTrak Reviews

I loved the user interface and the ease of learning it. The customer service is good and it's a full-featured system

Its a little on the pricey side, but worth it. you get what you pay for I suppose. It could do with more integrations

Ease of deployment, intuitive dashboard, accurate analytics and reporting

Some reports and dashboard takes time to load, silent deployment could have been better

That it was available when we needed it. We needed an application that we could use almost right away. Active gave us that option.

Support, I also do not like that we still are unable to do things we wanted to do from the beginning 3 years ago.

The software is easy to configure and setup. This made it quick and simple to roll out to all of our users quickly and efficiently.

You can get a few false positive warnings and the interface in some places is not always intuitive.

The recent screen-shots feature gives an employer, an actual view of an employee's activities. In addition to that, an employer can also see what an employee is doing in real-time. The alarm feature is also a great way of alerting an employer that an employee is spending time on unproductive activities. Furthermore, an employer can know what an employee is spending most of his/her time doing. This...

Read more

The Color and lack of appealing graphics for the graphs and charts in the administrative panel. The layout and balance between positive(non-white)space and negative(white) space.

Again, it was easy to install and it perfomed to the client standards., We gathered intel on the particular subject an employee he wanted to investigare and he was satisfied with results.

The project was a pilot and it lasted one two weeks, the difficult part was uninstalling the software. It also slowed down the workstation and there were some issues with the installation and some security pop-ups came up. Client was upset and to this day we did not get paid for our work.

Monitoring employee inefficiency and ensuring top quality and productivity. You can get real-time screenshots showing exactly what each user is doing. Even if the computer is offline the program will store all the history and screenshots and make them available as soon as you are back online

Nothing. This software is amazing. The only thing that could be different is if we didn't need to re-install the software for the major updates.

We suggest this product any time our customers need to track employee internet usage. The time line and screen shot features are very nice to see what an employee is doing through out the day.

The price is a little higher than I would expect The user can uninstall it if they have admin access. Not really a con but it is good to know this

I like that i can do so much and it is so simple to use and understand. Other programs i was looking into were a little harder to understand and had too much going on. I like simple and straight to the point!

I guess the only thing is that some of the more advanced features i had to play around with as they are not that simple to understand but once i really looked into them i understood how to use them.

It's very easy to stay on top of things like making sure people are doing what they are supposed to. The screenshots are also a good way to check. The admin section is easy to use and understand.

It would be nice to be able to filter out idle time. Then I could check a range of time to see how much work was done, not including idle time.

ActivTrak is a cloud based software that allows employers to monitor employee activity in the workplace. It provides real time insights on employee behavior, productivity, and engagement. The software is designed to help employers improve their workplace productivity, reduce cyber security threats, and gain valuable insights into how their employees are using their time. ActivTrak provides comprehensive analytics and comprehensive reports that allow employers to gain a better understanding of how their employees are working and how they can improve their productivity. It is also designed to be easy to use, so employers can quickly and easily set up the software and start monitoring employee activity.

ActivTrak does not offer a mobile app to monitor employee activity on the go.

The dashboard is very well organised and shows exactly what needed. All the charts and statistics are very well organised and you can see where time is wasting. Activtrak helps me to check the efficiency of my team. I was having difficulty to finish my projects and need to check my team's performance. It is easy to set up and give accurate result most of the time. The screenshot is somehow controversial...

Read more

For and PC it suddenly takes lots of memory and starts sending lots of packet to my default ethernet unused ports. I have to uninstall it or use wifi for internet connection. I am still waiting for my IT support staff to show up and solve this problem.

The ability to monitor employees’ and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great.

A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.

1. it can save the screenshot to see what exactly the actives are. 2. it can maintain a block website list.

The website block is only working on the main domain, the root website, like www.google.com. It is better to add a sub-website block. For example, we don't want to block google website; but some game under google.com need to be blocked. Now we cannot do that.

Although it's not designed to be an accountability program, I've found the free version to be perfect for my needs. I can download it on up to 3 devices and send weekly emails to any number of people with a detailed report of what websites and programs have been accessed. Clicking on a website/program takes you to a screen with more details, and you can easily navigate to see the screenshots of what exactly the user was doing on the site.

The data limit is only 3 GB for the free version, and you have to delete it all or nothing, you can't keep certain screenshots etc.

This software is very easy to use, invisible to your end users, and the best part is that it's free for up to 3 users, so you can try it out before you commit to subscribing.

No cons

Hi Micha! Thank you so much for this review! We love hearing success stories! If you'd like to be featured in an ActivTrak case study, please contact your Account Manager and we can highlight your improvements in productivity and safety! Thank again! Ramiz ActivTrak Marketing

I use this product to keep an eye on my employees, block sites that they shouldn't be going to while on the clock, and to track productivity of my agents.

I have the free version of the product and my biggest issue is that when you get to a certain amount of space used it stops recording screenshots and will not let you access any information. If you don't happen to log in for a few days and you hit that threshold then all of the information at that point is considered gone as you have to delete it all in order to start recording again or access your info which is annoying. Or you can upgrade to the paid version and this wouldn't happen but the free version is perfect for that I need it for.

VALUE Small business that has only have two administrative personnel, ActivTrak offers a free version of its software, which allows us smaller companies who may not have the resources or need for an integrate monitoring software. It allows us to monitor our employees productivity for a value that cannot be beat - FREE!

No complaints; unable to complain about software that is offered free of charge. Only suggestion is for the free version to possible allow storage to be deleted for a certain period instead of having to delete the entire history. Wish a light version was available for smaller companies to purchase/subscribe to that allowed for unlimited storage.

You can see screenshots of different time intervals and you can export the time to excel for records. It has very easy to use interface and track the productive time effectively. it also provides two factor authentication along with Active directory integration which completed the feature list.

All the stored information can eat up your hard drive space very quickly. No OCR for screenshots it captured and no keylogging mechanism is provided.

Pretty easy to use, once you get the hang of it. Screenshots are great. Reporting is great. New Team Pulse and Dashboard are awesome.

I sure wish the agents kept themselves updated. Data connect should not be an add-on, it should be included. Changing license counts up (or down) through the year should be easier.

like the ease of use, the granularity and functionality of the reports. Knowing the exact amount of time a user is using each software, automatically categorizing sites and software to productive/unproductive is very helpful. Like that it captures all screens for the system

I would like to be able to know what all internet tabs are that are opened if a screenshot is taken. would like to be able to configure the default screenshot timeframe.

The best thing about this software is its ease of use and learning curve. Activtrak can do almost everything an IT support company can do, but for a fraction of the cost.

There are not many cons to this software. Once you get it installed on the computer it is very easy to use. The only thing I could recommend is an automatic software update on the computers it is installed on instead of having to go to each computer and manually update versions of the software.

I like that this makes data collection and analysis of my students easy for me. My students use lots of adaptive learning software and it helps to be able to view all their data and productivity in one place.

Sometimes the software loads a bit slow. I will want to quickly find data and it lags a bit. I also really wish there was a way to view productivity within certain time windows.

ActivTrak is extremely easy to install and simple to use. Most of my initial issues were easily resolved by adjusting the settings. For the first few weeks we had our employees manually log their hours and activity so that we could compare it to the data in ActivTrak. We wanted to see if there were any discrepancies that we needed to address as we transitioned our employees to work remotely. Once properly configured we have found that it is an extremely useful and very accurate product.

The cons that we initially experienced where due to user error and not the product itself.

family safety, but if have apps, more good, use very useful and easy. I like it and hope to be best

I used activtrack from long time to see my family and save them from any virus or anyone from the virus.