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HR, talent acquisition, compensation management & payroll

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Paycom - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Paycom overview

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Based on 1142 verified user reviews

What is Paycom?

Paycom is a payroll solution with key features that include direct deposit, online time clock, timesheet management, payroll management, W-2 preparation, payroll reporting, and more.

Who uses Paycom?

Reviews for Paycom come from a wide variety of industries, including Hospital & Health Care (7% of reviewers), Non-Profit Organization Management (7%), and Health, Wellness and Fitness (5%). The most frequent use case for Paycom cited by reviewers is payroll (70% of reviewers).

What do users say about Paycom pricing?

Some users say Paycom offers good value for money, especially for small businesses, and they appreciate the affordable initial costs and useful features. However, some reviewers feel the pricing is high, with hidden fees and complicated billing.

Starting price

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Pros & Cons

Intuitiveness

Processing

Autonomy

Reliability

Analytics

Authentication

Paycom’s user interface

Ease of use rating:

Paycom pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(58)
3-4(381)
5(703)

What do users say about Paycom?

Reviewers appreciate Paycom for consolidating HR, payroll, and employee management into one platform, making it easy to access pay stubs, benefits, and time-off requests. They find the mobile app and self-service features convenient, allowing employees to manage personal data and documents independently, which saves time and improves efficiency. Some mention the reporting tools are robust but not always intuitive or customizable.

Users say Paycom is generally user-friendly, though certain processes and the interface can be confusing or require extra steps. They report occasional glitches, slow customer support, and challenges with implementation, but value the system’s comprehensive functionality and streamlined workflows.

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Who uses Paycom?

Based on 1,142 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Nonprofit Organization Management
Health, Wellness and Fitness
Education Management
Others

Use cases

Payroll
Time Clock
Human Resources
Direct Deposit Payroll
Onboarding

Paycom's key features

GetApp's analysis of 151 verified user reviews collected between July 2021 and January 2025 identifies Paycom's most critical features and summarizes user sentiment about those features.

Direct deposit

Reviewers appreciate Paycom's Direct Deposit feature for its convenience and efficiency. They report that it eliminates the need for manual check handling and ensures timely payments. Users highlight the ease of setup and the ability to manage multiple accounts. They find it helpful that employees can enter and modify their own information, reducing errors. Some users mention the added fees for wire transfers as a drawback, but overall, they value the secure and paperless payroll process Paycom provides. Of the 59 Paycom users who gave detailed accounts of their use of Direct Deposit, 100% rated this feature as important or highly important.

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“Convenience: Direct deposit provides a convenient way for employees to receive their wages. Instead of receiving a physical paycheck and having to visit the bank to deposit it, employees can have their earnings automatically deposited into their bank accounts. This eliminates the need for manual handling of checks, reduces the risk of lost or stolen checks, and saves employees time and effort. It is a secure method of payment.”
RE

Rachel E.

Payroll Manager

“Paycom makes it super easy to change where portions of your check are going and to set up direct deposit for multiple accounts.”
CB

Catherine B.

E-Learning Specialist


Online time clock

Users report that Paycom's Online Time Clock is straightforward and easy to use. They appreciate the ability to clock in from various locations, including mobile devices, which is particularly useful for remote workers. Reviewers indicate that the capability helps prevent bottlenecks and ensures accurate time tracking. They also value the geo-fencing capability and the convenience of correcting missed punches. Some users mention occasional system downtime, but overall, they find it essential for managing employee time efficiently. Of the 33 Paycom users who gave detailed accounts of their use of Online Time Clock, 97% rated this feature as important or highly important.

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“Having this web based time clock allows us to prevent bottlenecks around the fixed time clock when dozens of employees start work at the same time. Additionally, we can still have it set up so that the employee must be on-site using the company's WiFi to ensure they are actually present when they clock-in & clock-out.”
CS

Corey S.

General Manager

“It allows employees to be able to clock in from anywhere not just at a central kiosk.”
TO

Trina O.

Payroll Specialist


Timesheet management

Reviewers find Paycom's Timesheet Management user-friendly and convenient. They appreciate the ability to view and manage timesheets easily, request punch edits, and track hours worked. Users highlight the integration with third-party systems and the ease of approving time-off and punch change requests. Some mention the lack of methods to link schedule allocations as a drawback, but overall, they value the transparency and efficiency Paycom provides in managing timesheets. Of the 37 Paycom users who gave detailed accounts of their use of Timesheet Management, 95% rated this feature as important or highly important.

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“I supervise one direct report and therefore approve their hours and timesheet. Paycom makes it easy to see the hours inputted in their timesheet as an overview/bird's eye view. Paycom automatically emails me when their timesheet is ready for review. ”
LB

Leila B.

Program Manager

“You can see your current timesheet, as well as all previous timesheets in a format that is very easy to view and request changes if needed.”
JM

Josh M.

Biomedical Equipment Technician


Payroll management

Users report that Paycom's Payroll Management ensures accurate and timely payments. They appreciate the automation of the payroll process and the ability to view and approve paychecks before processing. Reviewers highlight the helpful warnings that prevent mistakes and the ease of accessing pay stubs and attendance records. Some users mention the complexity of navigating the system without additional fees, but overall, they find Paycom's payroll management capabilities reliable and efficient. Of the 58 Paycom users who gave detailed accounts of their use of Payroll Management, 93% rated this feature as important or highly important.

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“I really like the payroll process features. It's really hard to make mistakes because Paycom has a lot of helpful warnings throughout the process. Ex: the system will tell you if an active employee is missing from the transaction”
SC

Sierra C.

HR Manager

“As an employee, it is very easy to view current and past pay stubs. I also like the "Approve My Check" feature which allows you to review upcoming paychecks before they are processed in case of an error.”
SV

Sara V.

Associate Veterinarian


W-2 preparation

Reviewers appreciate Paycom's W-2 Preparation for its convenience and efficiency. They report that it allows for electronic preparation and delivery of W-2 forms, saving time and reducing the need for paper. Users highlight the ability to store and review W-2s at any time and the instant notifications for any errors. They find it helpful that Paycom handles the tax forms automatically, making the process simple and accessible for employees. Of the 44 Paycom users who gave detailed accounts of their use of W-2 Preparation, 91% rated this feature as important or highly important.

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“Paycom provides you with your W2 and they al see I store your previous years for ypu to reference back.”
KS

Kristin S.

Event set up

“You can safely store and review at anytime. Also instant notification if info is incorrect. ”
TT

Taneisha T.

Former Production Supervisor


Payroll reporting

Users find Paycom's Payroll Reporting valuable for managing payroll expenses and ensuring compliance. They appreciate the variety of reports available and the ability to customize them. Reviewers indicate that the capability helps with financial record-keeping, data analysis, and decision-making. Some users mention the complexity of creating custom reports, but overall, they value the streamlined reporting process and the ease of accessing payroll-related information. Of the 47 Paycom users who gave detailed accounts of their use of Payroll Reporting, 89% rated this feature as important or highly important.

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“Payroll reporting is the best, really helps me when am back checking old payrolls and makes that very easy and faster in no time”
AA

Ayomide A.

Customer service representative

“Payroll Reporting is the "heart" of any HRIS platform. The automatic and sample reports are more than enough of what is needed. ”
KT

Kelly T.

Director, HR Support Services


All Paycom features

Features rating:

Resume database
Benefits dashboard
Real-Time updates
Provider management
Progress tracking
Budgeting/Forecasting
Orientation workflow management
Candidate management
Online benefits enrollment
Cash flow management
Leave tracking
Clock in/out
COBRA administration
Identity verification
HSA/FSA administration
HIPAA compliant
Health insurance administration
Corporate/Business
For mobile
FMLA administration
Employment screening
Employee time tracking
Customizable templates
Dashboard
Employee self service
Data security
Employee engagement
Employee benefits administration
Drag & drop
Electronic forms
Education verification
401(k) tracking
Ad hoc reporting
Time & expense tracking
Team management
Approval process control
Attendance management
Sick leave tracking
Attendance tracking
Onboarding
Self service portal
Time tracking
Tax compliance
Learning management
Mobile access
Employee database
HR management
Employee management
Employee portal
Activity dashboard
Performance management
Expense tracking
Tax calculation
Document management
Reporting & statistics
Benefits management
Time off management
Applicant tracking
Compliance tracking
Role-Based permissions
Employee onboarding
Reporting/Analytics
Wage garnishment
Real-Time reporting
Compensation management
Customizable reports
Calendar management
Data import/export
Vacation/Leave tracking
Employee profiles
Learner portal
Access controls/permissions
Check printing
Punch card
Mobile app
Data visualization
Mobile learning
Geofencing
Training management
Approval workflow
Recruitment management
Asynchronous learning
Course management
Task management
Compliance management
Third-Party integrations
Alerts/Notifications
Time off requests
Reminders
Availability management
Feedback management
Learning paths/tracks
Assessment management
Policy management
Course tracking
API
Auto update
1099 preparation
Built-in course authoring
360 degree feedback
Customizable branding
SCORM compliance
Shift swapping
Goal management
Audit management
Multi-Country
Break management
Workflow management
Performance metrics
Tests/Assessments
Employee scheduling
Biometric recognition
Regulatory reporting
Overtime calculation
Reimbursement management
Benefits administration outsourcing
Benchmarking
Batch processing
Reporting/Project tracking
Financial analysis
Resource allocation & planning
Background screening
Resume search
Retirement plan management
Risk management
Automated scheduling
Schedule distribution
Scheduled/Automated reports
Progress reports
Process/Workflow automation
Project planning/scheduling
Bonus management
Budget management
Blended learning
Real-Time data
Real-Time monitoring
Performance review management
Real-Time notifications
Billing & invoicing
Receipt management
Records management
Recruiting firms
Billable & non-billable hours
Reference checking
Referral management
Screening services integration
Talent pool
Task scheduling
Archiving & retention
Application management
Analytics
Tenant screening
Alerts/Escalation
AI copilot
Ad hoc query
Activity tracking
Accounting integration
Time tracking by client
Timer
ACA reporting
Trend analysis
User management
Video conferencing
Visual analytics
Web-based deployment
Search/Filter
Searchable database
Secure data storage
Self assessment
Automated receipt matching
Self-paced learning
Shift management
Shift scheduling
Audit trail
Single sign on
Skills assessment
Social learning
Split deposits
SSL security
Status tracking
Summary Reports
Surveys & feedback
Synchronous learning
Talent management
Credit card management
Corrective and preventive actions (capa)
For nonprofits
Forecasting
Forms management
Fraud detection
GDPR compliance
Corporate card
Goal setting/tracking
Gradebook
Group scheduling
Content management
Help desk management
Content library
Historical reporting
Configurable workflow
Competency management
Compensation statements
Incident management
Life insurance administration
Duplicate detection
eLearning companies
Drug & health screenings
Electronic payments
Electronic signature
Document storage
Discussions/Forums
Disability insurance administration
Employee handbook
Digital signature
Deduction management
Data verification
Data synchronization
Data connectors
Customizable forms
Employment Eligibility Verification
Customizable fields
Environmental compliance
Expense claims
FDA compliance
Criminal history verification
Market data analysis
Messaging
Mileage tracking
Certification tracking
Mobile alerts
Certification & licensing
Categorization/Grouping
Mobile receipt upload
Monitoring
Multi-Currency
Multi-Language
Multi-Location
Multi-State
Offboarding
Career development
Online applications
Candidate profiles
Organizational charting
Business process automation
OSHA compliance
Individual development plans
Instant Check
Internal hr
Internal talent mobility
Interview management
Invoice management
ISO compliance
Job Application Management
Job board
Job description management
Job posting
Knowledge base management
Labor cost calculator
Labor cost reporting
Labor forecasting
Labor management
Compensation plan modeling
Learning & development
Communication management
Collaboration tools
Class scheduling

Paycom awards

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Paycom integrations (86)

Integrations rated by users

We looked at 1,142 user reviews to identify which products are mentioned as Paycom integrations and how users feel about them.

Integration rating: 4.3 (4)

The paycom partnership with indeed saved us a ton of money from not sponsoring job positings.

MK

Morgan K.

HR Manager

Paycom customer support

What do users say about Paycom customer support?

Customer support rating:

We analyzed 137 verified user reviews to identify positive and negative aspects of Paycom customer support.

The majority of users highlight Paycom's responsive and knowledgeable customer service, often praising dedicated account reps.

A significant portion of users appreciate the quick response times and ease of reaching support when issues arise.

Broad user base values the personalized assistance during onboarding and ongoing support tailored to company needs.

A limited number of users report inconsistent support quality, slow response times, and frequent changes in assigned reps.

Support options

Knowledge base
Faqs/forum
Email/help desk
Phone support

Training options

Live online
Videos
Documentation
Webinars
In person

To see what individual users say about Paycom's customer support, check out the review snippets below.

“They have excellent customer service reps that are constantly available to help with any questions and were even available to be on site for a lot of the transition.”

SM

Sarah M.

Asst. Director

“Paycom also has excellent customer service, providing me with a dedicated rep that I can call anytime. ”

JY

Jenna Y.

HR Manager

“Direct customer service sometimes lacks skills, but part of that is due to the fact that there are so many new features and add ins being released right now that their customer service team seems a little behind the curve of indepth knowledge. ”

TB

Tony B.

Director of Human Resources

Paycom FAQs

Q. Who are the typical users of Paycom?

Paycom has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What is Paycom used for?

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant™, Paycom provides instant and accurate access to employee data without having to navigate or learn the software. For over 25 years, Paycom has been recognized for its innovative technology and workplace culture while serving businesses of all sizes in the U.S. and internationally.


Q. What are the benefits of using Paycom?

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant™, Paycom provides instant and accurate access to employee data without having to navigate or learn the software. For over 25 years, Paycom has been recognized for its innovative technology and workplace culture while serving businesses of all sizes in the U.S. and internationally.


Q. What languages does Paycom support?

Paycom supports the following languages:
Czech, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Portuguese, Portuguese, Romanian, Spanish, Turkish


Q. Does Paycom support mobile devices?

Paycom supports the following devices:
Android, iPad, iPhone


Q. Does Paycom offer an API?

No, Paycom does not have an API available.


Q. What other apps does Paycom integrate with?

Paycom integrates with the following applications:
Indeed for Employers, NetSuite


Q. What level of support does Paycom offer?

Paycom offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

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