App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SmartRecruiters Logo

SmartRecruiters

Top rated ATS and recruiting software

see alternatives

(10)

SmartRecruiters Reviews

Overall rating

4.2

/5

134

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.91/10

Reviews by rating

Pros and cons

Ease of use - pretty interface - it helps to have something nice to look at when you are a recruiter looking at an ATS all day.
This is a nice tool to host job openings and embed them into your website for a clean look and easy choice for people to apply. It posts on a lot of free job boards too.
Great calendar integration (we have gmail). Great customer success team.
Missing an option to upload files to a job pipeline, missing search filters in the PEOPLE tab which seem so obvious but aren't there. These two things make the handling of 100+ candidate difficult.
The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process.
I found the list to be a little clunky with how they update. A lot of times I had to leave the application and come back for the status to be accurately displayed.
Filter reviews by

Overall rating


Company size


Industry


Time used


134 reviews

Recommended

AvatarImg
AvatarImg

Ryan L.

Manager, Quality Engineering

Hospital & Health Care, 51-200 employees

Review source

Overall Rating

Smart Recruiters Review

Reviewed 3 years ago

Transcript

Ryan L.: Hi. I'm Ryan, and I'm a manager of quality engineering. I work in the healthcare analytics industry,...

AvatarImg
AvatarImg

April A.

social worker

Civic & Social Organization, 201-500 employees

Review source

Overall Rating

Smart Recruiters

Reviewed a year ago

Transcript

April: Hi, I'm April. I'm a social worker. My rating for SmartRecruiters is a 4. For more information,...

AvatarImg
AvatarImg

Irum V.

Government Relations, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Recruiting Smart

Reviewed 4 years ago

The software is convenient and allowing the recruitment process to be faster with better candidates.

Pros

The candidate tracking system is the best part of this software as it even shows the top candidates and allows you to advertise and see the activity.

Cons

There isnt anything I do not like about this software.

AR
AvatarImg

Verified reviewer

Human Resources, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ATS that allows you to keep on track with your hiring at ease

Reviewed 5 years ago

all recruitment processes kept in one place

Pros

I can manage all of my hiring projects in one place, different levels of collaboration, integration with a huge variaties of job boards, easily customisable. you can create all types of templates for different flows from rejection emails, to offer emails. integrates with other systems like video interviews or assessments which creates a smooth and easy flow. they are now introducing a new feature - an AI assistant and that should be a massive addition to the functionality - the system will now be able match your JD with the most suitable candidates

Cons

it might feel a bit overwhelming with a lot of features that you don't necessarily use. there's lots of functionality which is great for bigger companies but which I personally don't use and they sometimes slow me down, though I totally understand the necessity of those. I'm lacking notifications to respond to the candidates if I haven't been in touch with them for a while

MS
AvatarImg

Madlin S.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Handling approx. 30 job pipelines simultaneously is fairly simple with SmartRecruiters.

Reviewed 5 years ago

Moving the organization around the recruitment process in one tool, communicating with the hiring team on a candidate's profile and setting it as private notes has been of great value. Also the cost per hire becomes more and more attractive even though many websites we publish job ads are not yet integrated. The analytic section however, is very helpful indeed and most of the times shows accurate data.

Pros

Inviting a whole hiring team, scheduling interviews in the tool, comparing candidates based on a score card.

Cons

Missing an option to upload files to a job pipeline, missing search filters in the PEOPLE tab which seem so obvious but aren't there. These two things make the handling of 100+ candidate difficult.

Vendor response

Dear Madlin, Thank you for taking the time to review us and for your candid feedback. Regarding your inquiry about search filters, there are many possible search filters in the people tab, and you can even combine them. You can filter candidates by location, proximity to the location, title, status, candidate groups (active, past, leads, referrals, internal), the type of candidate (employee, recently...

AR
AvatarImg

Verified reviewer

Education Management, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SmartRecruiters is innovative, mobile friendly, social media integrated game changer!

Reviewed 5 years ago

The number of applicants received has doubled over the previous year (prior to switching to SmartRecruiters). The candidate experience has vastly improved due to social integration and mobile friendly use.

Pros

I like the ease of use for candidates and users alike. Social media integration, hiring team collaboration, and customizable applications enhance the candidate experience. SmartRecruiters Hiring App is perfect for on the go candidate review, messaging, and calling. Job postings are easy and automatically push out to multiple job boards.

Cons

The marketplace is great for integrated add-ons including assessments, reference checks, and background checks. However there are additional costs for the add-ons.

AR
AvatarImg

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I love this platform! it allows me to track my recruiting process and find the best match!

Reviewed 5 years ago

As I told before, I can track my recruiting process including customer and candidate feedback, in a very easy way.

Pros

I like the availability of tags and notes to find candidates based on specific words. I can manage candidates that are in active search but not assigned to processes, and match them based on their skills.

Cons

The free version is great as it is, but if I 'd like to migrate, it would be too expensive if I compare con local suppliers that offers similar options.

AvatarImg
AvatarImg

Blake W.

Human Resources, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SmartRecruiters is Street Smart but not Book Smart

Reviewed 5 years ago

I've worked with better ATSs and I've worked with much worse ATSs. All in all SmartRecruiters is very middle of the road. There is nothing I particularly love or hate about it.

Pros

Easy to disposition candidates and enjoy the delayed disposition feature.

Cons

The mobile app is pretty much worthless. They're woring on it now but it is essentially little more than a baby version with little funtionality at the time being.

AvatarImg
AvatarImg

David K.

Music, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best value ATS with continually expanding robust features

Reviewed 5 years ago

Comprehensive ATS that has very effective job posting capabilities!

Pros

Comprehensive features to thoroughly handle most of your recruiting needs -- continuous improvement and adding new capabilities each release cycle

Cons

Navigation through and across feature sets. Limited ability to customize input, work flow, and templates.

AR
AvatarImg

Verified reviewer

Music, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I have had nothing but positive experiences with Smart Recruiters.

Reviewed 5 years ago

All of my recruiting related information is in one place and I can easily track candidates.

Pros

With all of your recruiting information in one place, it makes the administrative component of talent sourcing far easier.

Cons

You definitely require a demo to ensure that you are fully utilizing the software's many capabilities.

AvatarImg
AvatarImg

Cameron L.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SmartRecruiters

Reviewed 5 years ago
Pros

It is very well organized and that is always really helpful.

Cons

It seems to have a bug or something come up farily often.

JM
AvatarImg

Jennifer M.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good product but wish they would notify users of new changes

Reviewed 8 years ago
Pros

It's a free tool and is simplified. The best part is the social media that you are able to post jobs to in one click. Older ATSs do not have that option.

Cons

I've been using since 2009 and they have made several changes since. The flow is starting to look cluttered.

DJ
AvatarImg

Deirdre J.

International Trade and Development, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Responsive, knowledgeable customer service and easy to use product.

Reviewed 5 years ago

Value for money. Increased coordination within hiring teams. Detailed information on candidates. Ability to quickly review and respond to all a high volume of candidates.

Pros

Easy to configure and use. Extensive training isn't needed to get up and running. For those who require it, there are online tutorials for every part of the system.

Cons

Candidate search functionality isn't very robust. It is limited to predefined fields (e.g., location, degree, etc.) instead of allowing customer to define the fields from the candidate profile to use for searching and sorting (e.g., technical expertise, field of study, industry-specific terms, etc.).

JP
AvatarImg

Jennifer P.

Human Resources, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This ATS makes it easy to organize candidates through the process and make notes.

Reviewed 5 years ago

It makes it so easy to track and organize applicants in one spot. It also allows other members of the team to pick up where one person has left off.

Pros

I love the easy of use with SmartRecruiters. It makes it easy to post jobs, move candidates through the process, and save notes for future reference.

Cons

If people apply for multiple jobs over years or months, SmartRecruiters does differentiate between resumes or other uploads.

ST
AvatarImg

Sam T.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SmartRecruiters makes it easy to have control of our application flow.

Reviewed 5 years ago

Organization and easy communication.

Pros

Easy communication with hiring managers. Great tool to stay organized. What I like most is being able to interact with an applicant in a timely manner and being able to communicate with them wherever I am.

Cons

Would love the platform more if I could streamline basic tasks: setting follow up reminders with applicants, reminders for hiring managers, etc. I would like to be able to keep the same message thread when having conversations with an applicant, instead of having to go back and forth from my email.

JM
AvatarImg

Jonathan M.

Information Technology and Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great user experience that allows hiring managers and recruiters to collaborate in one system.

Reviewed 5 years ago

The ability to keep most of our information on one platform throughout the hiring process. This includes applicant data, interview notes and emails back and forth from the system.

Pros

The ease of integrations and usability for everyone in the hiring process. We feel that the systems UI/ UX is intuitive and comprehensive for those involved.

Cons

The lack of reporting and pipelining of candidates. Also the ability to screen resumes without downloading separately. That is a major time hard for our recruiters.

PM
AvatarImg

Pardeep M.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Smartrecruiter Review

Reviewed 4 years ago

Very Good

Pros

Very easy to use and it can maintain our data easy. Searching resume by Boolean search etc very compatible.

Cons

I never face any issue with smart recruiter. A little issue can be that It is not that much famous like others ATS.

LB
AvatarImg

Lilian B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great to use when managing large numbers of applications on a daily basis

Reviewed 5 years ago
Pros

Being able to multi task in the system, especially when managing up to 10 live roles with more than 1,000 applications. Easily having an overview of progress and numbers

Cons

Not being able to personalise it, IE; add my own templates to the responses for candidates. I believe only the system admin at present has the ability to do this which isn't great.

AR
AvatarImg

Verified reviewer

Management Consulting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

User End

Reviewed 5 years ago
Pros

I used this in my previous role, not currently using. This was used at a school district. It was better than tracking applicants yourself. Appreciated the 'tag' feature (similar to facebook).

Cons

I didn't like that I could see applicants at other schools - this was sometimes confusing. I think a functionality update could fix this.

LM
AvatarImg

Lisa M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Every Recruiter or HR person should try SmartRecruiters!

Reviewed 8 years ago
Pros

The SmartRecruiters platform is seamless. I love that I can create a job posting and post it to a host of job boards, then pay for it in one simple step. SmartRecruiters will also post the job on a host of free sites. Our hiring Managers can access the system easily with minimal training. Candidates can apply quickly via their mobile devices and it is simple which attracts more candidates. If I ever have a question, their priority support responds immediately and resolves any issues. Bottom line is SmartRecruiters saves me time and money and makes my job easier.

Cons

Nothing. The team at SR listen to my needs as a customer and work to give a solution for all customers. The system has only been even more perfected over time.

KO
AvatarImg

Kris O.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SmartRecruiters makes hiring easy

Reviewed 7 years ago

I LOVE SmartRecruiters. Never before have I had all my hiring managers and teams truly involved in the recruiting process. No only do our teams use the product they actually like using the product. The real-time collaboration makes decisions quick and seamless. We are also able to tie in all of our assessments, reference checks, and background checks throughout the process. Tired of sending paper offers and having to wait for everyone to scan them? We were too, but SmartRecruiters has an amazing integration with DocuSign. Thank you for finally making a product that works!

Pros

- open apis - easy UX/UX - marketplace with over 250 partners - built-in analytics - easy job marketing - great calendar integration (we have gmail) - great customer success team

Cons

- some ATS elements are missing (follow-up reminders, recruiter love, etc.) - analytics could be better for recruiter productivity and tracking

MF
AvatarImg

Michael F.

Consumer Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great ATS with Built-In CRM Software

Reviewed 4 years ago
Pros

The software is user friendly, is extremely candidate driven, and allows for all necessary features. We have thoroughly enjoyed using this product as our sole ATS to move candidates through our recruiting process

Cons

It hasn't integrated with my other software, but with homegrown software I have come to expect that.

HD
AvatarImg

Heather D.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Free Version Great for the Price BUT

Reviewed 6 years ago

We are a very small recruiting agency and went with a free version of SmartRecruiters to start. It is an excellent value for the price (free). Allows you to post jobs, candidates can apply online and you can send and receive emails in the system. You can also assign ratings to candidates and type in any notes about the candidate.

Pros

The ability to send and receive emails in the system and keep a record of past emails for referral. The ability to take notes. You can move several candidates to a different stage in the pipeline at once.

Cons

The free version doesn't have email templates (except for Rejection letters). No customization in the free version. The paid version is too expensive for what you get compared to other systems, in my opinion.

JW
AvatarImg

Jay W.

Internet, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good product for tracking candidates

Reviewed 6 years ago

I use Smart Recruiters to track and communicate with candidates. Integrates with other products. Some integration isn't soo seamless.

Pros

Great for tracking and communication with candidates.

Cons

Some integration issues with other products. I wish the product automatically saved notes. I've lost notes after typing for 15 min many times!

IP
AvatarImg

ISABELLE P.

Food Production, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

I find the software nice and easy to use. High quality and linked to the main internat. jobboards

Reviewed 5 years ago

Reduce recruitment agency fees and time saving

Pros

atttraction of talents from different jobboards and easy to manage during the recruitment process;

Cons

Today I use the software on my own. I would liketo share with our managers more pro actively (sharing and evaluating the candidates)

AvatarImg
AvatarImg

Greg D.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

I have used SmartRecruiters to post jobs offered by my company and by my clients' companies.

Reviewed 5 years ago

SmartRecruiters allows me to post once and push my posting to many job boards.

Pros

What I like most about SmartRecruiters is that I can write one job posting and have it submitted to lots of job boards. Smart Recruiters even gives me access to additional services like Facebook Ads and LinkIn Postings.

Cons

What I like least about SmartRecruiters is that, when a application comes in, they don't tell me which job board it came from. Also, I wish that it was less of a "just post and trust us" and more of a platform where I have granular control of my postings.

CW
AvatarImg

Chrysandra W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great for managing candidates who apply through various sources

Reviewed 5 years ago
Pros

The ability to have one place/portal for candidate applications from various sources and the ability to communicate with them though the portal.

Cons

I cannot figure out if the "lead" section is a suggestion or an actual application. I am not sure the candidate is interested in the new role or if the ATS is matching profiles