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Ryan L.
Manager, Quality Engineering
Hospital & Health Care, 51-200 employees
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Ryan L.: Hi. I'm Ryan, and I'm a manager of quality engineering. I work in the healthcare analytics industry,...
April A.
social worker
Civic & Social Organization, 201-500 employees
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April: Hi, I'm April. I'm a social worker. My rating for SmartRecruiters is a 4. For more information,...
Irum V.
Government Relations, 51-200 employees
Used daily for 1-2 years
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The software is convenient and allowing the recruitment process to be faster with better candidates.
The candidate tracking system is the best part of this software as it even shows the top candidates and allows you to advertise and see the activity.
There isnt anything I do not like about this software.
Verified reviewer
Human Resources, 51-200 employees
Used daily for 1-2 years
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all recruitment processes kept in one place
I can manage all of my hiring projects in one place, different levels of collaboration, integration with a huge variaties of job boards, easily customisable. you can create all types of templates for different flows from rejection emails, to offer emails. integrates with other systems like video interviews or assessments which creates a smooth and easy flow. they are now introducing a new feature - an AI assistant and that should be a massive addition to the functionality - the system will now be able match your JD with the most suitable candidates
it might feel a bit overwhelming with a lot of features that you don't necessarily use. there's lots of functionality which is great for bigger companies but which I personally don't use and they sometimes slow me down, though I totally understand the necessity of those. I'm lacking notifications to respond to the candidates if I haven't been in touch with them for a while
Madlin S.
Information Technology and Services, 201-500 employees
Used daily for 1-2 years
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Moving the organization around the recruitment process in one tool, communicating with the hiring team on a candidate's profile and setting it as private notes has been of great value. Also the cost per hire becomes more and more attractive even though many websites we publish job ads are not yet integrated. The analytic section however, is very helpful indeed and most of the times shows accurate data.
Inviting a whole hiring team, scheduling interviews in the tool, comparing candidates based on a score card.
Missing an option to upload files to a job pipeline, missing search filters in the PEOPLE tab which seem so obvious but aren't there. These two things make the handling of 100+ candidate difficult.
Dear Madlin, Thank you for taking the time to review us and for your candid feedback. Regarding your inquiry about search filters, there are many possible search filters in the people tab, and you can even combine them. You can filter candidates by location, proximity to the location, title, status, candidate groups (active, past, leads, referrals, internal), the type of candidate (employee, recently...
Verified reviewer
Education Management, 501-1,000 employees
Used daily for 1-2 years
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The number of applicants received has doubled over the previous year (prior to switching to SmartRecruiters). The candidate experience has vastly improved due to social integration and mobile friendly use.
I like the ease of use for candidates and users alike. Social media integration, hiring team collaboration, and customizable applications enhance the candidate experience. SmartRecruiters Hiring App is perfect for on the go candidate review, messaging, and calling. Job postings are easy and automatically push out to multiple job boards.
The marketplace is great for integrated add-ons including assessments, reference checks, and background checks. However there are additional costs for the add-ons.
Verified reviewer
Used daily for 2+ years
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As I told before, I can track my recruiting process including customer and candidate feedback, in a very easy way.
I like the availability of tags and notes to find candidates based on specific words. I can manage candidates that are in active search but not assigned to processes, and match them based on their skills.
The free version is great as it is, but if I 'd like to migrate, it would be too expensive if I compare con local suppliers that offers similar options.
Blake W.
Human Resources, 501-1,000 employees
Used daily for 1-2 years
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I've worked with better ATSs and I've worked with much worse ATSs. All in all SmartRecruiters is very middle of the road. There is nothing I particularly love or hate about it.
Easy to disposition candidates and enjoy the delayed disposition feature.
The mobile app is pretty much worthless. They're woring on it now but it is essentially little more than a baby version with little funtionality at the time being.
David K.
Music, 51-200 employees
Used daily for 6-12 months
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Comprehensive ATS that has very effective job posting capabilities!
Comprehensive features to thoroughly handle most of your recruiting needs -- continuous improvement and adding new capabilities each release cycle
Navigation through and across feature sets. Limited ability to customize input, work flow, and templates.
Verified reviewer
Music, 51-200 employees
Used daily for 6-12 months
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All of my recruiting related information is in one place and I can easily track candidates.
With all of your recruiting information in one place, it makes the administrative component of talent sourcing far easier.
You definitely require a demo to ensure that you are fully utilizing the software's many capabilities.
Cameron L.
Staffing and Recruiting, 1,001-5,000 employees
Used daily for 1-2 years
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It is very well organized and that is always really helpful.
It seems to have a bug or something come up farily often.
Jennifer M.
Staffing and Recruiting,
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It's a free tool and is simplified. The best part is the social media that you are able to post jobs to in one click. Older ATSs do not have that option.
I've been using since 2009 and they have made several changes since. The flow is starting to look cluttered.
Deirdre J.
International Trade and Development, 501-1,000 employees
Used daily for 1-2 years
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Value for money. Increased coordination within hiring teams. Detailed information on candidates. Ability to quickly review and respond to all a high volume of candidates.
Easy to configure and use. Extensive training isn't needed to get up and running. For those who require it, there are online tutorials for every part of the system.
Candidate search functionality isn't very robust. It is limited to predefined fields (e.g., location, degree, etc.) instead of allowing customer to define the fields from the candidate profile to use for searching and sorting (e.g., technical expertise, field of study, industry-specific terms, etc.).
Jennifer P.
Human Resources, 51-200 employees
Used daily for 2+ years
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It makes it so easy to track and organize applicants in one spot. It also allows other members of the team to pick up where one person has left off.
I love the easy of use with SmartRecruiters. It makes it easy to post jobs, move candidates through the process, and save notes for future reference.
If people apply for multiple jobs over years or months, SmartRecruiters does differentiate between resumes or other uploads.
Sam T.
Used daily for 1-2 years
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Organization and easy communication.
Easy communication with hiring managers. Great tool to stay organized. What I like most is being able to interact with an applicant in a timely manner and being able to communicate with them wherever I am.
Would love the platform more if I could streamline basic tasks: setting follow up reminders with applicants, reminders for hiring managers, etc. I would like to be able to keep the same message thread when having conversations with an applicant, instead of having to go back and forth from my email.
Jonathan M.
Information Technology and Services, 1,001-5,000 employees
Used daily for 1-2 years
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The ability to keep most of our information on one platform throughout the hiring process. This includes applicant data, interview notes and emails back and forth from the system.
The ease of integrations and usability for everyone in the hiring process. We feel that the systems UI/ UX is intuitive and comprehensive for those involved.
The lack of reporting and pipelining of candidates. Also the ability to screen resumes without downloading separately. That is a major time hard for our recruiters.
Pardeep M.
Staffing and Recruiting, 1,001-5,000 employees
Used daily for 2+ years
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Very Good
Very easy to use and it can maintain our data easy. Searching resume by Boolean search etc very compatible.
I never face any issue with smart recruiter. A little issue can be that It is not that much famous like others ATS.
Lilian B.
Used daily for 1-2 years
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Being able to multi task in the system, especially when managing up to 10 live roles with more than 1,000 applications. Easily having an overview of progress and numbers
Not being able to personalise it, IE; add my own templates to the responses for candidates. I believe only the system admin at present has the ability to do this which isn't great.
Verified reviewer
Management Consulting, 11-50 employees
Used daily for 1-2 years
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I used this in my previous role, not currently using. This was used at a school district. It was better than tracking applicants yourself. Appreciated the 'tag' feature (similar to facebook).
I didn't like that I could see applicants at other schools - this was sometimes confusing. I think a functionality update could fix this.
Lisa M.
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The SmartRecruiters platform is seamless. I love that I can create a job posting and post it to a host of job boards, then pay for it in one simple step. SmartRecruiters will also post the job on a host of free sites. Our hiring Managers can access the system easily with minimal training. Candidates can apply quickly via their mobile devices and it is simple which attracts more candidates. If I ever have a question, their priority support responds immediately and resolves any issues. Bottom line is SmartRecruiters saves me time and money and makes my job easier.
Nothing. The team at SR listen to my needs as a customer and work to give a solution for all customers. The system has only been even more perfected over time.
Kris O.
Computer Software, 51-200 employees
Used daily for less than 6 months
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I LOVE SmartRecruiters. Never before have I had all my hiring managers and teams truly involved in the recruiting process. No only do our teams use the product they actually like using the product. The real-time collaboration makes decisions quick and seamless. We are also able to tie in all of our assessments, reference checks, and background checks throughout the process. Tired of sending paper offers and having to wait for everyone to scan them? We were too, but SmartRecruiters has an amazing integration with DocuSign. Thank you for finally making a product that works!
- open apis - easy UX/UX - marketplace with over 250 partners - built-in analytics - easy job marketing - great calendar integration (we have gmail) - great customer success team
- some ATS elements are missing (follow-up reminders, recruiter love, etc.) - analytics could be better for recruiter productivity and tracking
Michael F.
Consumer Services, 51-200 employees
Used daily for 6-12 months
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The software is user friendly, is extremely candidate driven, and allows for all necessary features. We have thoroughly enjoyed using this product as our sole ATS to move candidates through our recruiting process
It hasn't integrated with my other software, but with homegrown software I have come to expect that.
Heather D.
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
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We are a very small recruiting agency and went with a free version of SmartRecruiters to start. It is an excellent value for the price (free). Allows you to post jobs, candidates can apply online and you can send and receive emails in the system. You can also assign ratings to candidates and type in any notes about the candidate.
The ability to send and receive emails in the system and keep a record of past emails for referral. The ability to take notes. You can move several candidates to a different stage in the pipeline at once.
The free version doesn't have email templates (except for Rejection letters). No customization in the free version. The paid version is too expensive for what you get compared to other systems, in my opinion.
Jay W.
Internet, 1-10 employees
Used daily for 6-12 months
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I use Smart Recruiters to track and communicate with candidates. Integrates with other products. Some integration isn't soo seamless.
Great for tracking and communication with candidates.
Some integration issues with other products. I wish the product automatically saved notes. I've lost notes after typing for 15 min many times!
ISABELLE P.
Food Production, 501-1,000 employees
Used weekly for 2+ years
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Reduce recruitment agency fees and time saving
atttraction of talents from different jobboards and easy to manage during the recruitment process;
Today I use the software on my own. I would liketo share with our managers more pro actively (sharing and evaluating the candidates)
Greg D.
Used daily for less than 6 months
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SmartRecruiters allows me to post once and push my posting to many job boards.
What I like most about SmartRecruiters is that I can write one job posting and have it submitted to lots of job boards. Smart Recruiters even gives me access to additional services like Facebook Ads and LinkIn Postings.
What I like least about SmartRecruiters is that, when a application comes in, they don't tell me which job board it came from. Also, I wish that it was less of a "just post and trust us" and more of a platform where I have granular control of my postings.
Chrysandra W.
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The ability to have one place/portal for candidate applications from various sources and the ability to communicate with them though the portal.
I cannot figure out if the "lead" section is a suggestion or an actual application. I am not sure the candidate is interested in the new role or if the ATS is matching profiles