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Lodgify Logo
Lodgify
4.4
(497)

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Vacation Rental Software with a Website Builder

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(31)

Lodgify Features

Features Summary

Functionality

4.2

/5

497

Total features

57

6 categories

Lodgify features

API
Activity Dashboard
Alerts/Notifications
Availability Management
Built-in Accounting
CRM
Calendar Management
Calendar Sync

Common features of Channel Management software

API
Activity Dashboard
Activity Tracking
Availability Management
Booking Management
Calendar Management
Campaign Management
Channel Analytics

Price starts from

0

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

497

Price starts from

0

Per month

visit website

Total Features

57

Unique features

  • Lead Management

  • Commission Management

  • Contact Management

  • Incentive Management

Functionality

4.5

/5

232

Price starts from

29

Per month

visit website

Total Features

102

Features in Common

21

Unique features

  • Order Processing

  • Forecasting

  • Stock Management

  • Order Fulfillment

Functionality

4.6

/5

189

Price starts from

79

Per year

visit website

Total Features

95

Features in Common

24

Unique features

  • Search/Filter

  • Customer Portal

  • Auto / Boat Rental

  • Equipment Rental

Common Lodgify comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable Property Management Software that helps you grow your business

Reviewed a month ago

Lodgify has helped me set up a direct booking website, using their widgets that work on my Wordpress site. It has helped me grow beyond relying on only one channel for my bookings, to being able to sync my calendar across several channels.

Pros

When I was comparing other Property Management Software, Lodgify offered almost everything I wanted (channel management, direct booking engine and widgets, guest communication), and nothing I didn't (management of cleanings, staff messaging).

Cons

The guest messaging system could be improved. It's currently set to send messages at midnight GMT, which is 6pm in my time zone. I would prefer some flexibility on when messages are sent. Also, the default placeholder is the guest's entire name, instead of first name, which would give a more personal touch. I would like to have the ability to determine the cadence that messages go out, so a last minute booking for one night receives the messages in the correct order.

Vendor response

Hi Julie, Thanks a lot for giving us such a detailed review! We're glad that our software is fulfilling all of your business needs, and we also want you to know that the dev team is currently working on a fix for the timezone issue. We're also letting them know about your suggestion regarding customer's name placeholders. Thanks again for your feedback, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible company

Reviewed 3 years ago

Initially (years ago) was good customer service/account managers. Now its possibly the worst company ive had to deal with. Completely arrogant, not interested and focused on profits not the product/experience. Ask for help and expect to be told that they will be increasing the price.. contact senior management and expect your emails to be read and ignored. Dont get sucked in... plenty of better alternatives! We switched our properties to Tokeet and it is allot cheaper, has more features and amazing customer support. I doubt Lodgify will survive long with their attitude towards their clients.

Pros

Reservation system is okay but does not help if they provide a terrible website that does not convert

Cons

Customer service is horrible! Greedy company only care about increasing their profits (years ago this was not the case) they seem to think and act like they are a large corporation now and dont need to help you.

Vendor response

Hey Chris, we're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We set a high standard for ourselves, and we're sorry that your experience at Lodgify didn't quite match your expectations. We're currently experiencing a higher volume of requests than usual but I can assure you that we're doing our best to get back on track and will always respond between 24-48h. We'd like the opportunity to investigate your feedback further. Please reach out to me at your leisure so we can make it right: help@lodgify.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy to use but has major flaws

Reviewed 2 months ago

Customer support is quick at getting back to me regarding issues. The staff is friendly. The problems, however, are not necessarily getting fixed right away. I otherwise really like the dashboard and the layout of the different categories, I'm sorry my guest communication issues can't seem to get resolved. I thought it was a good software but I may start shopping around again.

Pros

The software is easy to use. I had an onboarding session which was very helpful and informative. A+ on that. I really like how one software is able to manage different platforms.

Cons

Guest communication is the most annoying flaw of this software. I chose Lodgify mostly for the option to automate communications with my guests. I've been using it under a month and I'm already going back to Airbnb to send my emails as their software is better, at least for my needs. With Lodgify, I've had multiple issues (emails not sent in correct sequence, emails in wrong language, test email sent...

Vendor response

Hi Emilie, Thanks for the feedback. We are sorry that your experience at Lodgify didn't quite meet your expectations. I would like to assure you that we have opened a ticket with the problems that you brought up and are working on solving them now. We apologize for the added inconvenience you may have faced. Best Wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beginning Stages

Reviewed 3 months ago

As I stated earlier, I am only now getting my properties online. So I cannot give an honest, in-depth perspective. But thus far, from what I have been shown and experienced through the live onboarding process, along with their customer care services and online learning resources, it is hard to critique such a robust platform at this stage of my experience. I again am blown away at the level of detail to possible use cases and scenarios that I as a Property Manager will undoubtedly experience. Lodgify seemed to have covered all the bases of a rental property management platform.

Pros

Having only begun the process of using this platform, I have yet to test drive it in a real-world application. With that said, going through the training with their onboarding expert in real-time, I can say that this is developed by top-tier coders with some serious consideration for UI/UX on both ends of the user interface (Admin and Renter). Its incredibly nuanced, which may seem daunting at first...

Cons

I recently was a bit bummed about the app translation to tablets. I think with the way of the world focusing on portable devices as the main interface for our businesses, Lodgify should invest some serious time and energy into building out a smooth tablet interface and possibly even lessening the number of apps required to see/run full operations that are currently solely available through a browser. I've no doubt this can be achieved because I am seriously impressed with their backend infrastructure and I can see a lot of talent in their Full-Stack staff. A bit more focus on UX/UI in the portable device space and I believe Lodgify would completely dominate this space.

Vendor response

Hi Gregory, Thank you so much for your in-depth review. The many valuable insights you brought up give us highly important feedback on how we are doing as a company and how we can improve. We appreciate your honesty in your review, and we'd like to thank you for being a loyal Lodgify user. Best Wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lodgify saves time, improves consistency

Reviewed 6 months ago

Lodgify immediately synchronizes the rental property calendars across all channels, ensuring that customers, owners / users, and team members have the same data. This ensures that everyone has a consistent view of property status while allowing all involved to quickly and efficiently plan their activities and immediately adjust to new circumstances such as short-notice rentals or unplanned repairs and maintenance. It also keeps the property attributes updated so that customers aren't surprised by seasonal changes in amenities, etc.

Pros

Based upon a recommendation from a friend, we built our short term rental business around Lodgify and its channel management capabilities. This allows us to do things once and implement them across all channels, allowing us to have a consistent branding across all channels and to quickly respond to customers with minimal delay and effort. I can't imagine how busy we'd be, and how frustrated, if we...

Cons

The Lodgify app works well to review and manage the calendar / reservations, but needs the property and listing management functionality available via browser - I need to be able to manage the listing when I only have my phone. Keep it easy on developers and owners / users - use the exact same look and workflow so that we don't need to sustain and learn different products / versions.

Vendor response

Hello Greg, Thanks for you're kind words! We are glad you're loving Lodgify and finding our team super helpful. We put in the hard work every day to ensure our customers feel supported, and it pays off when we hear reviews like yours. Thank you for being a loyal Lodgify customer. Best Wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lodgify - because life's too short

Reviewed 8 months ago

Great experience. Very quick and helpful support.

Pros

Very easy to setup and get started. Compared to hosting your own website and administering the software. Lodgify is a great time and effort saver. I really don't know how I managed before!

Cons

Reports are very limited. The price for the premium version is too high

Vendor response

Hi Steve, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience not only building your website, but with organizing your bookings, too. All the best, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What are you waiting for?

Reviewed 8 months ago

Lodgify has been a great partner since we went solo without using our property developer's rental company to let our rental. It has given us more control over our business, with more satisfaction, better financial reward. The customer service at Lodgify is fantastic, whether you call them or email -- they are always there to help and the team are just fantastic.

Pros

If you are a holiday property owner, whether hotel or villa rental, Lodgify provides you with the tools to create and maintain a web presence that allows you to access new customers, give them the information they want with professional looking pages, and price your property by week or day, create check-in/check-out periods seamlessly and allow for a customer to book online and pay by credit card or BACS without any hassle. Your business looks more professional and your management will be made easier by the backend tools that help you manage your bookings, taking damage deposits automatically, reminding guests to pay their balance, synch calendars with your third party booking sites (like AirBnB, VRBO, etc.). It is just a well thought out product and I would highly recommend it.

Cons

There isn't anything I don't like. It works well for me and my business.

Vendor response

Hey Katie, thanks for your kind feedback about our software! We love that you were easily able to create your own website and sync all your booking channels. We also love that you're loving our product overall. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We'll continue to improve our product to maintain our position as the best solution out there for vacation rental owners. Thanks again for your kind words! Best wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for taking direct bookings and great integration with multiple channels and pricing software.

Reviewed 3 years ago

Have received quite a few direct bookings for which I charge more but still save the guests money since the AirBnB guest fee is very high.

Pros

• Website was really easy to set up to take direct bookings and allows customization. I set it up on my own and had it ready to go in just a couple of days. • Great blogs with tips on set up and other ways to improve your business. • Integration with Pricelabs, AirBnB, VRBO, and booking.com are great - Lodgify takes prices from pricelabs and moves those to VRBO since VRBO and pricelabs do not have integration • Payment processing is expensive but works well • New integrations and features happen quite often • Customer support is very responsive I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.

Cons

• Software doesn't allow monthly automatic charging for guests who book for a few months at a time which is something AirBnB does so makes it hard to convert these types of guests to direct bookings. Contractors get paid monthly from their company so want to be able to pay monthly also so I need to manage these payments manually. • There is an ability to create canned messages but no way to schedule these to send automatically. There should be a way to send messages automatically when a booking is made, before and after check-in for example. I use SmartBnB for this now which works great for AirBnB and VRBO but doesn't help for direct bookings.

Vendor response

Hey Linda, Thanks for your kind feedback about our software and our team. We're so pleased that even after a year, your business still directly benefits from the regular updates we carry out. It's also great to hear you enjoy our free content! Thank you for remaining a loyal Lodgify user, we'll keep working hard to improve our software. Best wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great app which has helped save time, streamline processes and heaps more...but...

Reviewed 3 years ago

Overall our experience has been very good. The support staff are very positive and know their stuff, so when the support is good, it is good. I have though had some challenging times trying to explain problems and in turn get the issue resolved. Lodgify shows a lot of promise and i look forward to seeing new innovations and improvements. Overall I still believe the user has to be quite computer literate and confident to have a go and set everything up.

Pros

Website templates offer a good range of choice, good functionality overall, payment setup is easy.

Cons

Having said the pros above, I am not sure it is particularly better than other vacation rental software out there. I did a bit of research and chose Lodgify which has so far been good. I am still hopeful for other functionality to come in including: Main big issue for us is the Channel Manager is not comprehensive enough. I have been waiting on HomeAway for over a year but no word on this one as yet....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lodgify Review

Reviewed 2 years ago

When I was searching for the software for our business, just like you are doing now, I did the same research and read some reviews here on this platform, and gave it a try, and to be honest, made the best decision by doing that. Because not only I got my self a great deal( subscribed for 50 properties) cost wise, at the same time I got the product that I am extremely happy about, very functional, and gives me all the tools my business needs. Within a month we had a bookable website, and channel management( airbnb, vrbo, expedia booking). It also gives you a feature of i-cal, where you can integrate your listings with the rest of the booking platforms. Wish they open USA support center for quicker replies.

Pros

For starters it comes with free bookable website, with all the basic functions in order to be able to run rentals and business overall is a great feature they provide. Easy and detailed instructions and very quick implementation process. Also the CRM, multi channel management, owner portal, integrated SEO options to name the few, are very helpful and essential and they provide that all plus much more.

Cons

We are within our 3rd month of working with this software and highly recommend to starters or anyone who runs properties on multiple channels. So far so good, and can't really find anything that I am not happy about, except for, our business is located in USA and dates are in Euro mode, but its manageable. Customer service is reachable only via email, and because of the time difference might take few hours for them to respond. They always do respond and fix everything and addressed all the issues we had so far. It is probably due to he fact that they do not have representation in USA which I recommend them to do. But has not been a huge factor for us at all.

Vendor response

Hey Zviad, thanks for your kind feedback about our software and our team! We are so thrilled to hear that your business is already benefitting from our product. We have taken note of your suggestions. All the best, the Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jump into online hotel management operation with confidence using Lodgify

Reviewed 3 years ago

Lodgify is our first hotel management system and we are VERY satisfied by our choice. We quickly saw a big increase in direct booking and our custommers love it. As a new business, we decided to use Lodgify website functionalities. It is basic but powerful enough for small hotel or vacation rentals operators. It contains everything you need to bring your business into online booking world and quickly optimize your sales. Sync with Airbnb is very efficient. Thanks to the very responsive and skilled support team ! Unfortunately as our business continue to grows, lack of reporting functionalities will be more and more constraining and it could force our company to change in 2-3 years if no improovement happens on that side.

Pros

- For small operators, this software contains all you need for a first jump into online hotel management system. - Very good and responsive support team. Employees are skilled not puppets like. - Fair prices. No hack here ! - Good support in french for french speeking owner like I am. - Clean interface for both customers and administrators - Quick learning curve.

Cons

- Lack of professional reporting functionalities. They propose you to use Zapier automation without saying that It will cost you a Zapier suscription to use reporting and accounting functions with accuracy and proper booking updates when changes occurs. - No transparency over upcomming features and software version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lodgify au quotidien

Reviewed 2 years ago

La mise en place et l'utilisation de Lodgify sont plutôt simples pour des personnes maîtrisant correctement l'outil informatique. C'est un peu plus compliqué pour des non initiés mais c'est tout à fait réalisable, il suffit de prendre son temps et le support est vraiment réactif et sympathique. Lodgfy est un très bon produit très complet pour gérer une activité de location.

Pros

L'outil est très complet : du site web à la gestion des réservations en passant par les paiements, les notifications clients, le channel manager, il permet de gérer mon activité de A à Z. Nous avons un établissement avec 3 chambres et l'outil est vraiment efficace pour la gestion quotidienne de notre entreprise. Il est très performant et dispose d'un très bon rapport qualité/prix.

Cons

Le point à améliorer concerne les rapports : on peut extraire des rapports sous excel, mais il serait vraiment utile de pouvoir afficher, filtrer et trier les données directement dans Lodgify. On a besoin de pouvoir analyser nos ventes, savoir combien de clients ont réservés à travers booking, combien sont restés plus d'une nuit, quel est le prix moyen des nuitées vendues, ... C'est pour moi le gros manque qui sera certainement comblé dans un futur proche.

Showing original review in French. See translation

Vendor response

Bonjour, merci d'avoir pris le temps de passer en revue votre experience avec Lodgify. Nous apprecions vos commentaires et sommes heureux d'apprendre que vous avez eu globalement une bonne experience! Meilleurs voeux, L'equipe Lodgify

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good software compared with others!

Reviewed 2 years ago

Overall it is a good software for what they charged. There are other software with more features but they killed you in regards of pricing. Lodgify it is very good for the price and it works , something important because there are many other softwares that are a disaster like Ciirus for example.

Pros

Everything it is synchronized with main channels ( airbnb, booking, expedia , homeaway) . It is very easy to use it , the app works very good too and the implementation was easy

Cons

It has a few errors, especially once you make an accounting statement . Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients . You can’t move reservations from one apartment to the other one.

Vendor response

Hey Guillermo, thanks for your kind feedback about our software! We love that you were easily able to sync all your booking channels. We also love that you're enjoying our product overall. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We'll continue to improve our product to maintain our position as the best solution out there for vacation rental owners. All the best, the Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional Value for Money

Reviewed a year ago

I worked with software providers for years in my Corporate life (pre-entrepreneur) and it can be difficult to separate the struggles of day-to-day troubleshooting, with the lifetime value a software provider brings to the table. Of course there are issues with the Lodgify software and sometimes it can feel frustrating when they aren't resolved immediately. That said, when looking back at our 3 year relationship with Lodgify, it's impossible to deny that Lodgify as brought INCREDIBLE value to our business. Most importantly, their Customer Support REALLY REALLY cares about finding genuine solutions that make managing our business just a little bit easier.

Pros

Exceptional Feature Set for the Money Exceptional Customer Support Website Design is Simple and Intuitive Channel Management and Integration with Dynamic Pricing Works Well

Cons

Any software will have bugs and require fixes. Wouldn't consider anything a "CON" though

Vendor response

Hey Peter, Thanks for your kind feedback about our software and our team. We're so pleased that even after over three years, your business still directly benefits from the regular updates we carry out. It's great to hear you enjoy our website design, channel management and other tools. Thank you for remaining a loyal Lodgify user, we'll keep working hard to maintain our position as the best solution out there for vacation rental owners. Best wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best All in One Solution for Holiday Rental Management

Reviewed 8 months ago

Amazing

Pros

Easy to use, amazing quality/price rating, inclusion on the beta and testing platform so that we get to try what's new before the rest and they ask us all the time what else would we need and like to have. Customer service is excellent, any issue we send a message and we get a reply within an hour or 2 max.

Cons

There's always room for improvement but there is nothing we do not like

Vendor response

Hi Daniela, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience and love our beta testing program. We love having you there and being able to build a product with your feedback! All the best, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Property Management software for vacation rentals!

Reviewed a year ago

I've been with Lodgify for several years and have been impressed with their continued improvements and enhancements in the software and they have options that make it very affordable even if you only have one property or multiple properties.

Pros

The new property management modules give so many options there are too many to mention but they have everything needed to successfully operate a short-term/vacation rental business.

Cons

The payment integration with AirBnB needs a little tweaking as payments from AirBnB don't include taxes since they pay taxing authorities directly but the integration reports the taxes as income on the software side and consequently appears to leave a balance owed on the part of the guest. The only two options are to leave the balance showing or to enter a payment even though there was not a payment for that component. I'm not certain if it is anything that Lodgify can do anything about or if it needs to be AirBnB or both.

Vendor response

Hi, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience and have enjoyed our product for several years. Best wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent! I can showcase multiple condos at one location efficiently.

Reviewed 4 years ago

Great professional website for a great price. Wonderful management tool for multi-properties

Pros

I like that you can have multiple condos at one location all on one website. I like that I can see both of my locations on one website, X condos at location 1, Y condos at location 2 I like that there is no restriction on guest communications with owners I like the multi-condo calendar, that can be edited to add listings. I like the ease of setting rates and maintaining the site. I like the price I like that I can use it as essentially my own website for returning guests. I like that I'm not forced to make my guests pay a certain way. I have my own payment system

Cons

Not well known, so not good for advertising. I don't like the More Info button in the picture of the individual condos (on Overview page). Not clear to people. Button should be elsewhere

Vendor response

Hi Laura, thanks for giving us a wonderful five-star review! It sounds like you are really making the most of your Lodgify website, and using all the features and functions effectively. We look forward to seeing you gain even more direct bookings in the future! Best wishes, the Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lots of Options

Reviewed 9 months ago

My overall experience is positive and I am staying with Lodgify. I just wish their service response time was better.

Pros

I like the integration of the reservation system into my website and the API with Airbnb and VRBO.

Cons

I am not very impressed with customer service. No one ever answers the phone which requires that I email them and wait for a response. It's not conducive to getting things resolved immediately. Their email responses are very informative but it's just not a quick method.

Vendor response

Hi Don, thanks for your kind feedback about our software! We love that you were easily able to create your own website and sync all your booking channels. We're gutted you feel that we missed the mark with response times. We put customer experience and satisfaction as our priority, and your review pushes us to do better. We'll use your feedback to make us better and to ensure you don't feel that way again! Best regards, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One stop shop for managing my Vacation Rental

Reviewed a year ago

I have found working with the Lodgify Support team to be very easy and always willing to assist. Sometimes unable to provide what I'm after, but there are always limitations or again future enhancements. I was pleasantly surprised with how simple it was to implement the software, set up required information and design of my website. I've had very little technical difficulties, and any questions I've asked have been answered.

Pros

Lodgify was easy to set up and very user friendly. Onboarding process was great to help get you started with using the product. It is a one stop shop for managing my vacation rental and post set up support has been been good. I also love how easy it is to integrate with other bit vacation rental applications and be able to manage all things reservations from the Lodgify website. I love the instant calendar, which means no double bookings :)

Cons

There are always some user enhancements that can be done on any product. I like that Lodgify provide a specific portal to enable you to provide feedback and suggestions for enhancements as you come across them. One of mine was the testing of notifications and how it does not bring across your actual information and the full details to check exactly what the guest will see. You have to actually create a live booking to do a proper test.

Vendor response

Hey Lyn, Thanks for your kind feedback about our software and our team. We're so pleased that your business directly benefits from our software. It's great to hear you enjoy our integrations and other tools. Thank you for remaining a loyal Lodgify user, we'll keep working hard to maintain our position as the best solution out there for vacation rental owners. Best wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The perfect fit for vacation rental owners and their guests

Reviewed 5 years ago
Pros

Easy to set up. Plug your info into pre-built or customized templates and you've got a professional website that works extremely well. They have a great availability calendar, detailed breakdown of rates & fees for inquiring guests, canned e-mail response notes, credit card payment system, review submission page, SEO configuration page, and a knowledge base page that provides answers to many questions....

Cons

Slightly difficult to navigate when you first use it, but it becomes easier to use as you familiarize yourself with it.

Vendor response

Hi Steve, Thanks for taking the time to leave feedback about your positive experience using Lodgify. We're so happy to hear it was easy to set up your website with our software, and that you're making full use of all the different features and functionalities Lodgify has to offer. We're absolutely thrilled that the Support team have been able to provide you with timely guidance every step of the way. Thanks for being loyal to Lodgify! We'll keep working hard to be the most complete vacation rental solution on the market. Best wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One Software to Rule Them All!

Reviewed a year ago
Pros

Intuitive, easy to use and deploy. It has a tutorial for anything you can possibly need help with.

Cons

Lodgify only offers channel manager for Airbnb, VRBO, and Expedia/Booking.com. There is no channel for Misterbnb and some other smaller channel online travel agencies. Lodgify will let you import the calendars of the smaller platforms to syncronize with your booking calendar in Lodgify, using iCal Calendar syncronize. The downside of using iCal is that it only refreshes every 2 hours, so for up...

Vendor response

Hey Michael, Thanks for your kind feedback about our software! We love that you were easily able to navigate the platform and sync all your booking channels. We also love that you're loving our pricing. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We'll continue to improve our product and synchronizations to maintain our position as the best solution out there for vacation rental owners. Thanks again for your kind words! Best wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the Best for a Reason

Reviewed a year ago
Pros

Lodgify is truly one of the best softwares out there. The direct booking website was so simple to set up & truly was a way for us to start creating our brand for more direct bookings. On top of that, they offer a great add-on service (you can customize & add late check outs, etc) & has a mobile app with some functionalities which is helpful if you are always on the go!

Cons

A feature missing is definitely the guest communication, it’s not as automated if you have multiple properties with different directions/instructions for each. Another would be to add more direct integrations with other platforms in our industry as it continues to evolve.

Vendor response

Hi, thank you for taking the time to review your experience with Lodgify. We're so pleased to hear you had such an easy process building your website. We're also excited to hear you have received lots of bookings from this channel! We listen to every suggestion our customers bring in and improving guest communications is high on our list to offer you the best product. If you have any questions about what's to come or how to utilize the guest communication tools we currently offer, don't hesitate to get in touch with your support agent. Best wishes, The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I am renting 2 apartments and Lodgify saves me approximaely 50 hours per year in administration.

Reviewed 5 years ago

it saves me 50 hours of administration work a year

Pros

The feature for Channel Manager is the best. Actually this was the reason to buy this software. I don't need to administrate availabilities on twenty different booking platforms. I am dealing now with just one platform, and this is lodgify. The website feature is cool, but not the main reason for me using this software.

Cons

The admin dashboard is still buggy (e.g. adding dinstances in the map view does not save, or sometimes buttons are overlapped due to some braoder desktop viewport). However, I understand that the software is still in beta phase. But I love it.

Vendor response

Hi Rainer, thanks for reviewing Lodgify. We're thrilled to hear our Channel Manager is saving you so much time and really streamlining your business processes. We're always working to smooth out any bugs in our product as soon as they are identified. If you have any specific issues, please be sure to comment them to your support agent so we can find the right solution to deal with it quickly. Wishing you a fantastic start to the 2018 season! The Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent customer support. Mind-blowing Website Capabilities.

Reviewed 3 years ago

Overall way better than what I expected and great value with great customer service. Just a few more channel api integrations and some improvements to their app and they could easily be the best in the industry.

Pros

I am very impressed with their customer support. I ask a lot of questions, especially during the initial setup, and they are always there ready and eager to help. The website builder is incredibly easy and incredibly good. Mobile ready. Beautiful. Modern. And the CMS is very flexible. Their Channel Manager is good, but not as Good as other competitors. They connect to Airbnb, booking.com, and Expedia, which is great. Pricing is good value. Having a Native mobile app is great for on the go!

Cons

Not that many channels. VRBO has been pending release for too long now. Hoping that it and also TripAdvisor (scheduled to come out soon as well) gets the API connection sooner rather than later. Wished they’d connect to more Channels. The mobile app doesn’t have a unified inbox. The mobile app doesn’t send push notifications when a new reservation is made via other channels or when a customer inquiry is sent via a channel. This is really strange to me.

Vendor response

Hi Javier, thank you for reviewing Lodgify. We're happy to hear you are impressed with our customer support team and the ease of use of our software. We appreciate any feedback which can pinpoint opportunities to improve our software, and your comments have been relayed to the wider team. Thanks again for taking the time to share your experience. Best wishes, the Lodgify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great onboarding and productive software to support daily business.

Reviewed 2 months ago
Pros

Easy to connect channels, useful support and a great API.

Cons

Website checkout is very slow. No addons are bookable through the guest app.

Vendor response

Hi Milan, Thanks for your review! It's great to hear that Lodgify has helped you easily run your daily business both on your own and as a team. Lodgify provides an all-in-one solution for all vacation rental needs, so we can't wait to see how we can help your business. Best Wishes, The Lodgify Team