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CircleLoop

Cloud based business telephony system

Table of Contents

Is this product right for your business?

Find out with a

CircleLoop - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

CircleLoop overview

What is CircleLoop?

CircleLoop is a UK-based business VoIP provider that offers a cloud-based telephony system supported by desktop and mobile apps requiring no additional hardware. Flexible, contract-less pricing plans start with a PAYG rate of £5 per user per month (+ VAT), and include a choice of one UK number from a broad local, national and mobile selection. International numbers from over 80 countries can also be added, while unlimited outgoing calls to all UK landlines and many UK mobiles are included in plan. International calls to 170+ countries can also be made under a starting rate of 3p per minute, with the sending and receipt of SMS text messages also possible where needed from a CircleLoop mobile number.

Subscriptions also go on to include all subsequent system features that include live call transfer within team members, conferencing, out of hours call forwarding to another UK number, plus on-demand call recording (in beta). Personalized voicemail allows for greetings to be set, while voicemails themselves can be converted to text and sent to CircleLoop's live activity feed or an email address. Smart notifications ensure that preferences over call and activity alerting are configurable, with device syncing ensuring that usage across mobile or desktop platforms is kept up-to-date.

Key benefits of using CircleLoop

CircleLoop provides businesses with an intuitive self-service telephony software system that empowers anywhere workers and teams without the requirement of legacy hardware.

Mobile apps for iOS and Android platforms enable CircleLoop to be used on the move, while apps for Mac and Windows support desktops natively and device syncing updates all call and messaging activity across every device.

UK local, national and mobile numbers available for selection along with international numbers from 80+ countries to choose from, with unlimited calls to other UK landlines or mobiles included in price plan.

General features include personalized voicemail, voicemail to text conversion, smart call activity notifications, call recording / forwarding, contact management, analytics and more.

Link calls and account activities to other apps via Integration options with other communication and CRM solutions such as Slack, HipChat, Capsule, Hubspot, Pipedrive and also Google.

Starting price

5per user /
per month

Alternatives

with better value for money

CircleLoop’s user interface

Ease of use rating:

4.5

(13)

CircleLoop reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.5/10

Rating distribution

Pros

“Cain was has been an excellent asset to circle loop going above and beyond to help ensure the product does exactly what we need it to do.”

Michael W.

Sales

“I like the simpleness of their user interface, it is very easy to use. Their integration is the best, I was able to integrate it with my favorite CRM software.”

Verified reviewer

Anonymity request

“I use their service to run my business from home with ease and comfort, it also has helped me to save a lot of money that other companies are taking with the same functionality.”

Verified reviewer

Anonymity request

Cons

“Sometimes call transfer can be a little buggy. Incoming calls suffer from intermittent lag, with users phones ringing at different times.”

Nathaniel C.

Managing Director

“I had to follow up with the customer service team on multiple occasions to find out whether the problem was being looked into or not.”

Liane-Rose B.

Founder

“They're all small niggles really. The text messaging system is a bit clunky and currently has no notifications enabled.”

Nathaniel C.

Managing Director

Who uses CircleLoop?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services

Financial Services

Marketing and Advertising

Design

Others

Use cases

Business Phone Systems

Call Recording

VoIP

IVR

Cloud Communication Platform

CircleLoop's key features

Most critical features, based on insights from CircleLoop users:

Call routing

4.8

(4)

Voice mail

4.7

(3)

Real-Time monitoring

0.0

(0)

Unified communications

0.0

(0)

Conferencing

0.0

(0)

Alerts/Notifications

4.0

(1)

All CircleLoop features

Features rating:

4.5

(13)

Activity tracking

(0)

Call monitoring

5.0

(1)

Mobile access

5.0

(3)

VoIP connection

(0)

VoIP

(0)

Voicemail transcription

5.0

(1)

Video conferencing

(0)

Third-Party integrations

4.5

(2)

SMS messaging

(0)

Reporting/Analytics

(0)

Recording

(0)

Real-Time updates

(0)

Multiple user accounts

(0)

Multi-Channel communication

4.5

(2)

Live chat

(0)

IVR

4.0

(1)

Employee directory

(0)

CRM

3.0

(1)

Contact management

5.0

(1)

Computer telephony integration

5.0

(1)

Collaboration tools

(0)

Call transfer

4.5

(2)

Call tracking

5.0

(1)

Call recording

5.0

(2)

Call logging

(0)

Call conferencing

5.0

(1)

Access controls/permissions

(0)

CircleLoop alternatives

CircleLoop

4.5

(13)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.5

Zoom Workplace

4.6

(14.4K)

visit website

Starting from

14.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.4

Twilio

4.4

(500)

visit website

Starting from

0.01

Free trial

Free version

Ease of Use

4.1

Features

4.5

Value for Money

4.2

Customer Support

4.0

Aircall

4.2

(457)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.1

Value for Money

4.0

Customer Support

4.1

CircleLoop pricing

Value for money rating:

4.6

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Pay As You Go

/user

Per month

Features included:

All Circleloop Features(Including Call Recording
Conference Calling & Voicemail to Text)
Includes 1 UK Number
International Calls From 3p / Min
No Set-up or Activation Fees
SMS 4p / Message
UK Outbound Calls From 3p / Min
Unlimited Inbound Calls

Unlimited

/user

Per month

Features included:

All Circleloop Features(Including Call Recording
Conference Calling & Voicemail to Text)
Includes 1 UK Number
International Calls From 3p / Min
No Set-up or Activation Fees
SMS 4p / Message
Unlimited Inbound Calls
Unlimited Outbound Calls From 3p / Min

User opinions about CircleLoop price and value

Value for money rating:

4.6

(13)

To see what individual users think of CircleLoop's price and value, check out the review snippets below.

“Cain was has been an excellent asset to circle loop going above and beyond to help ensure the product does exactly what we need it to do.”

Michael W.

Sales

“I like the simpleness of their user interface, it is very easy to use. Their integration is the best, I was able to integrate it with my favorite CRM software.”

Verified reviewer

Anonymity request

CircleLoop integrations (19)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as CircleLoop integrations and how users feel about them.

Pipedrive

Integration rating: 5.0 (1)

Other top integrations

Slack

HubSpot Marketing Hub

CircleLoop support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

Knowledge Base

Training options

Webinars

Documentation

Live Online

CircleLoop FAQs

Q. What type of pricing plans does CircleLoop offer?

CircleLoop has the following pricing plans:
Starting from: £5.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of CircleLoop?

CircleLoop has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does CircleLoop support?

CircleLoop supports the following languages:
English

Q. Does CircleLoop support mobile devices?

CircleLoop supports the following devices:
Android, iPad, iPhone

Q. Does CircleLoop offer an API?

No, CircleLoop does not have an API available.

Q. What other apps does CircleLoop integrate with?

CircleLoop integrates with the following applications:
Capsule, Zoho CRM, Insightly, Zapier, Pipedrive, FLG, Drift, Freshdesk, Help Scout, Zoho Desk, Slack, Nimble, Gorgias, Xero, Copper, HubSpot CRM, Intercom

Q. What level of support does CircleLoop offer?

CircleLoop offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base