Heymarket Features List

Heymarket Reviews

Heymarket

Business text messaging for teams

4.33/5 (6 reviews)
8,618

Heymarket Feature Summary

  • SMS templates
  • Shared templates
  • Shared contacts
  • Personalized signatures
  • Shared inboxes
  • Chat assignments
  • Contact lists
  • Reply reminders
  • Real-time notifications
  • Private conversation histories
  • Custom fields
  • Customizable website chat widget
  • Permission management
  • Chat export
  • Shared lists
  • Typing indicators
  • Auto reply
  • Message personalization
  • Message scheduling
  • Internal notes
  • Facebook messages
  • Call forwarding
  • Do Not Disturb

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Competitor Feature Comparison

Mobile apps

iOS App


58 reviews

See all iOS Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Heymarket Feature Reviews

5 reviewers had the following to say about Heymarket's features:

Eric VanWagner

Best mass texting software there is! Simple to use and very functional. Great customer service too!

2018-05-10

Pros

You can create any fields you would like and then autofill the data for the entire group with message templates after you set them the first time.

Cons

Earlier on the uploads were not as efficient but now you can automatically add the contacts to specific lists directly though the initial upload and it is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 11-50 employees)

Tried to use this for customer follow up and recruiting follow up.

2017-12-27

Pros

Ability to send custom messages, including images, links, canned messages.

Cons

Found it to be clunky to use and not easy to upload/ maintain database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Juan Kristal

Love it would definitely use it.I tried but couldn't practice offline.Need 24/7 easy easy access.

2018-03-27

Pros

The concept of multiple answers/text/msgs as you zero in on the really motivated buyers. Please help.

Cons

Although I spoke to support team, I wasn't able to prepare & set up without using real people who would not be happy to be a part of an "experiment" as you try the messaging and get replies for practice purposes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Heymarket


Hi Juan - thanks for the feedback. Heymarket has an iOS app that was featured as a best new app in the App Store (https://itunes.apple.com/us/app/heymarket/id985015852?ls=1&mt=8). Heymarket Web works in any web browser for Mac (eg, Chrome, Safari, Firefox).

We'd like to help you get setup and productive with the service again. Feel free to contact us at help@heymarket.com or message us at (415) 562-0100.

Thanks!

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Barbara Herrera

great tool better then emails in some cases

2018-03-20

we have been able to reach our 400+ agents and know they are reading the text.

Pros

easy to access on my phone or pc agents read texts and not always emails and are happy to respond in a timely manner.

Cons

i guess the con would be the ease of attaching a photo or flyer would be the hardest (not really hard)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Heymarket


Thanks Barbara! We're enhancing how photos are attached to messages to further simplify it.

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Monica Glisson

So easy to communicate

2018-04-30

Pros

I really like how easy it is to communicate with the team here at work.

Cons

As always, I wish this software was compatible with Mac and IOS, as that is the majority of everything I use!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more