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Zoom Workplace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zoom is an all-in-one collaboration platform
Table of Contents
Zoom Workplace - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Zoom Workplace overview



Based on 14480 verified user reviews
What is Zoom Workplace?
Zoom Workplace is a video conferencing solution offering key features such as two-way audio and video, real-time screen-sharing, HD audio/video, and mobile access, among others.
Who uses Zoom Workplace?
Reviews for Zoom Workplace come from a wide variety of industries, including computer software (7% of reviewers), education management (7%), and information technology and services (6%). The most frequent use case for Zoom Workplace cited by reviewers is meetings (74% of reviewers).
What do users say about Zoom Workplace pricing?
Some users report that Zoom Workplace’s free plan is helpful for basic meetings and students, and reviewers appreciate the flexibility in paid options. However, some reviewers find the time limits restrictive and say pricing can be high compared to competitors.
What are the most popular integrations for Zoom Workplace?
The Zoom Workplace integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.9 out of 5 for its integration with Zoom Workplace), Slack (a team communication product, 4.6), and Gmail (an email management product, 4.9).
Starting price
per month
Pros & Cons
Meetings
Integrations
User Interface
Ongoing security and privacy concerns
Limited access control and protections
Dependence on strong internet
Zoom Workplace’s user interface
Zoom Workplace pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Zoom Workplace?
Zoom Workplace is a video conferencing solution offering key features such as two-way audio and video, real-time screen-sharing, HD audio/video, and mobile access, among others.
Select to learn more
Who uses Zoom Workplace?
Based on 14,480 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoom Workplace's key features
GetApp's analysis of 2,408 verified user reviews collected between July 2021 and January 2025 identifies Zoom Workplace's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zoom Workplace's two-way audio and video capabilities for facilitating real-time communication and collaboration. They highlight the high-definition quality of both audio and video, which enhances the sense of face-to-face interaction. Users find the customization options, such as background blurring and noise cancellation, particularly valuable. They also note the reliability of these capabilities, even with large groups. However, some mention occasional issues with lag and connectivity, especially in large meetings or with unstable internet connections. Of the 449 Zoom Workplace users who gave detailed accounts of their use of Two Way Audio & Video, 98% rated this feature as important or highly important.

R.Manoj A.
Product Manager
lina G.
english teacher
Users find Zoom Workplace's real-time screen sharing invaluable for enhancing collaboration and communication. They appreciate the ability to share documents, presentations, and other content seamlessly during meetings. Reviewers highlight the capability's smooth performance and the option to allow multiple users to share their screens simultaneously. They also value the annotation tools and the ability to share specific windows or the entire screen. Some users mention minor issues with the screen sharing menu disappearing, making it difficult to access other controls. Of the 319 Zoom Workplace users who gave detailed accounts of their use of Real Time Screen Sharing, 97% rated this feature as important or highly important.
See related user reviews
Sarah K.
Digital Designer
Prateeksha S.
Talent Acquisition Associate
Reviewers indicate that video conferencing is a core capability of Zoom Workplace, enabling effective communication and collaboration among remote teams. They appreciate the high-quality video and audio, the ability to host large meetings, and capabilities like virtual backgrounds, hand raising, and reactions. Users also value the flexibility to record meetings and the integration with other platforms like social media. However, some mention that video quality can be affected by internet stability, and there are occasional issues with lag. Of the 701 Zoom Workplace users who gave detailed accounts of their use of Video Conferencing, 97% rated this feature as important or highly important.
See related user reviews
Ketan U.
Engineering
Aaryaman V.
Sales Planner
Users report that Zoom Workplace's screen sharing feature significantly enhances meeting productivity and collaboration. They appreciate the ability to share specific applications or the entire screen, which is useful for presentations and training sessions. Reviewers also highlight the ease of use and the option to share audio along with the screen. The capability's reliability and high-quality resolution are frequently mentioned, although some users note occasional difficulties with screen sharing controls and the need for a stable internet connection. Of the 841 Zoom Workplace users who gave detailed accounts of their use of Screen Sharing, 96% rated this feature as important or highly important.
See related user reviews
Donna M.
Director of Operations
Mark S.
Head of Department
Reviewers feel that Zoom Workplace's HD audio and video capabilities greatly improve the quality of virtual meetings. They highlight the clear and uninterrupted audio, even with background noise cancellation, and the high-definition video that enhances visual communication. Users appreciate the ability to adjust video settings for low light and apply virtual backgrounds. They also note that the quality of audio and video remains consistent, provided there is a stable internet connection. However, some users experience occasional issues with audio and video synchronization. Of the 438 Zoom Workplace users who gave detailed accounts of their use of HD Audio/Video, 95% rated this feature as important or highly important.

See related user reviews
Abhyona G.
Owner

Sahana G.
Data Scientist
They say that Zoom Workplace's mobile access feature is highly convenient, allowing users to join meetings from anywhere using their mobile devices. Reviewers appreciate the flexibility to participate in meetings while on the go, whether commuting or working remotely. They find the mobile app user-friendly and reliable, with capabilities comparable to the desktop version. Users also value the ability to switch between devices seamlessly. However, some mention that mobile access can consume significant battery and data, and first-time users may face initial setup challenges. Of the 598 Zoom Workplace users who gave detailed accounts of their use of Mobile Access, 93% rated this feature as important or highly important.

See related user reviews
Deki F.
CEO

Graphicville v.
Digital Artist
All Zoom Workplace features
Features rating:
Zoom Workplace awards
Zoom Workplace alternatives
Zoom Workplace pricing
Pricing plans
Pricing details:
User opinions about Zoom Workplace price and value
Value for money rating:
Of 132 reviews that provide robust commentary on Zoom Workplace's price and value, 58% mention it in a positive light.
Some reviewers find Zoom Workplace's free version useful for short meetings, offering features like screen sharing, recording, and hosting up to 100 participants. They appreciate the ease of use, especially in remote locations with weak network coverage, and the cost savings from reduced travel expenses. Users think the free plan's 40-minute limit helps keep meetings concise, and some feel the premium plans are worth the cost for longer or more frequent meetings. They also mention the high scalability and security standards, which add value.
However, some users report that the 40-minute limit on the free version is restrictive and inconvenient, often requiring multiple meeting re-entries. They indicate that the pricing structure can be expensive, especially for larger organizations or those needing advanced features. Some reviewers feel the cost is high compared to competitors offering similar services for free or as part of other packages. They also mention that the add-ons and extras can make Zoom pricey for certain use cases.
, and
To see what individual users think of Zoom Workplace's cost and value, check out the review excerpts below.
Zoom Workplace integrations (473)
Integrations rated by users
We looked at 14,480 user reviews to identify which products are mentioned as Zoom Workplace integrations and how users feel about them.
Integration rating: 4.8 (84)
“Everyday at work starts with checking the calendar for what's in the day and with this integration, i can see the meeting and link to meeting in the google calendar. i don't need to go and search in the email for the link to meeting.”
“It's critical that I can set up a Zoom meeting the second I'm creating an event or meeting on the Calendar. I could never rely on Zoom alone - I don't think anyone could. Since we use GCal this integration is absolutely critical.”
“Adding a small Chrome extension provided by Zoom lets you setup Zoom calls directly from your calendar. This is convenient and if you need to set up a batch of meetings (say, for a multiple day webinar) a real time saver!”
“I create nearly every meeting I need to with Google calendar, and simply add a Zoom link from there, without having to log into the webpage of Zoom. Extremely beneficial.”
“My personal Zoom meeting room can be linked to Google Calendar invitations making starting meetings easy and convenient for me and my clients.”
“I create Zoom meetings out of my Google Calendar. It's so important to be able to seamlessly and easily link the two.”
“Google Calendar sends me notices of my scheduled meetings/online classes prior to the actual meeting/classes proper.”
“Allows direct link to join a Zoom meeting from Google, it provides the reminders so you don't miss anything”
“Being punctual for all meetings is a priority in our business, this integration helps us stay on track. ”
“Google calendar is a great, easy to access place to keep standing zoom links and meeting information. ”
“extra layer of notification, because i usually have all my google services closed unless i need them”
“The integration allows us to seamlessly add meeting connection information to our calendar invites.”
“We use this to put an automatic Zoom link in our calendar with every meeting we schedule. ”
“it can help set a reminder and also notify other people who are involved in the meeting.”
“All integrated and I can click on the meeting in Google and go straight to the Zoom link”
“Scheduling, to ensure that there is no double booking with vendors on meeting times.”
“We schedule dozens of meetings with out customers every day through Google Calendar”
“meeting were easy to color code for the host and you can easily send reminders.”
“Google Calendar is critical to integrate with Zoom to keep up with meetings.”
“It allows me to seamlessly create Zoom meetings through my Google Calendar.”
Sagun G.
Computer Network Technician
Integration rating: 4.7 (53)
“Meeting scheduling is integrated with Microsoft Outlook. This allows you to accept an invitation and access it through a link. You also get alerts about the meeting starting.”
“Setting meetings up on zoom through my outlook exchange calendar is probably the only way I would have ever gotten around to using it consistently.”
“For any webinars where we are hosting all staff for informative purposes, we always send out Zoom meetings to their outlook calendars.”
“Adding a zoom link to a meeting right from Outlook makes scheduling a zoom meeting so much easier and faster.”
“I need to quickly add a Zoom Meeting to many of my scheduled Outlook meetings. It is a critical function.”
“The management of the schedule needs improvement and needs more direct commmunication with Outlook”
“Easier to create meetings within my calendar than having to do it separately in the zoom app.”
“I use Outlook for my calendar. Being able to integrate Zoom meetings is critical for WFH!”
“Integration of these two applications allows us to easily set-up and manage meetings.”
“Integration with email is critical for meeting scheduling, invite management, etc.”
“We use Outlook to send calendar invites attaching the zoom link for the meeting.”
TORY T.
Physician
Integration rating: 4.8 (44)
“It's really really nice to be able to type /zoom to start a new meeting in a Slack chat. I even do it to create my own meeting then invite someone I'm not chatting with because I'm always in Slack and I can get there through keyboard shortcuts but I'm not familiar with Zoom's keyboard shortcuts if they have any that I could use to start a new meeting so easily”
“I don't use Slack's integration with Zoom often, but the few times I have used it was with last-minute impromptu meetings with teammates, and it helped us nip problems in the bud before they snowballed.”
“It's just that if you want to share your meeting room details on slack, you can do it directly without going to zoom and copying the meeting link.”
“Speeds up starting a Zoom with the members of a Slack channel but is not too much of a lift to start a meeting and send them a link another way.”
“Slack doesnt have a good conferecning service so essential to bolt on zoom to make it as effective as using something like Microsoft Teams.”
“I can start a zoom meeting with a quick shortcut in a slack channel and I don't need to send invites or do any meeting setup.”
“We use Slack to communicate as a team. We can easily start or schedule a zoom meeting directly from Slack.”
“The Slack integration allows us to throw together an impromptu Zoom call for any audience we want.”
“I get notifications of meetings via Slack(bot). Since Slack is key for us, this is great. ”
“It is so easy to setup and start meetings directly in Slack. With just a few keystrokes. ”
Emma H.
Product Manager/Data Analyst
Integration rating: 5.0 (39)
“Zoom's invitations with Gmail messages (and by association, Google Calendar) is super useful for my workplace. I can quickly add whoever I want to videocall with on an event that has Zoom prepared, and send it for the future date. Very useful and practical!”
“It is very easy to setup on Zoom Meetings once a Gmail account is available. All necessary information including names and display pictures would be reflected in Zoom Meetings.”
“Integrating Zoom and Gmail allows for a smooth transition between proposing and scheduling a meeting. Very thankful for this integration.”
“Gmail help prompt and remind me of imminent meetings. It ensures that I don't miss out on important meetings.”
“Gmail and GoogleCalender have been important for Zoom for sharing Zoom links with other participants. ”
“I get a notification if anyone joins my meeting when I'm not there yet, very nice. ”
“It’s our email and meeting platform so the integration with zoom was critical. ”

Anonymous R.
Network Health Analyst
Integration rating: 4.7 (15)
“Integrating Microsoft PowerPoint to Zoom Meeting is the key to make those information I wanted to deliver to the learners successful. With the presentations that I created with creativity, zoom meetings gives me the opportunity to share it on screen of the audiences. ”
“For almost all my adult life Microsoft Powerpoint has been in every meeting! It serves perfectly with what is needed for meetings!”
“I am able to share my screen in Powerpoint mode while holding or participating in sessions on Zoom Meetings, without any glitch.”
“The integration of Power Point is useful in not only explanation of concepts during lessons but also for giving notes.”
“When presenting an informational subject matter PowerPoint makes for a smooth flowing presentation ”
Jaime V.
Student
Integration rating: 4.9 (34)
“When customers book an appointment, a unique zoom meeting link is created and sent to the customers and added to your calendar. ”
“I use Calendly to enable students to book meetings with me. Calendly sends them a Zoom link for the meeting once they confirm.”
“When meetings are scheduled, all the information is in Zoom so I can just click to join the meeting and it's all right there.”
“Having a client set up a Calendly will automatically create the Zoom meeting, cutting down time for myself and the client”
Daniel D.
Owner
Integration rating: 4.7 (21)
“Because I regularly shared important sheets and document with others during meetings.”
“We share screens and use Google Docs from Google Drive to access our meeting agenda.”
“Those video recordings saved during the meeting will be saved here in Google Drive.”
“Because I may need to upload and download some documents or view them with him”

Aditya S.
Test Engineer
Integration rating: 4.8 (4)
“When people make an appointment on my calendar they are automatically sent a zoom link via email. This saves me a lot of time! ”
“Bookings made on book like a boss automatically create a zoom meeting and add it to my calendar and the client's calendar”
“Zoom allows me to schedule meetings automatically after a client books their appointment through book like a boss.”
“This is my meeting and event program I use and it has to integrate with zoom”

Laura D.
Owner
Integration rating: 4.7 (31)
“Zoom integrates with our Google Calendars, so we never miss meetings and always have the meeting link handy when it is time to join.”
“This is important for collaboration, syncing different events via calendar etc.”
Laura D.
Client Success Specialist
Integration rating: 4.6 (5)
“I had switched from zoom to Google meet and noticed a big difference in meetings as it was much smoother and worked quite well”
“I also love Google meet because I hold meetings using voice call sometimes.”

Scott C.
Recruiter
Integration rating: 4.6 (11)
“I love being able to set up workflows so I can track registration in Hubspot for the many webinars and digital events we put on. The only part I have an issue with is I cannot use the feature with the Zoom meetings, only webinars. This means I have to make my own confirmation emails and set up an automation for this. It's my least favorite part of my job.”
Katherine H.
Digital & Event Marketing Manager
Integration rating: 4.7 (10)
“It is great to do live streaming with YouTube at the same time you are doing a live with zoom. Some people prefer to connect with YouTube.”
José M.
Iberia Marketing Manager
Integration rating: 4.0 (4)
“It allowed us the ability to capture registrants in Googlesheets and a to our CRM.”
B. I.
Presient
Integration rating: 4.7 (3)
“I'm not certain exactly how these two are integrated but many of our customers can schedule Zoom calls with us directly through the Acuity scheduling link.”
Ben L.
Director
Integration rating: 4.0 (2)
“The integration is important because it helps keep the meeting vibrant and participants engaged”

Anonymous R.
Quality and Digital Assurance Lead
Integration rating: 5.0 (1)
“Prezi Video let's you put your content straight next to you in a Zoom meeting and provides much higher engagement than simply sharing a PPT with screen sharing. It's a game changer.”
Daniel K.
Customer Support Manager
Integration rating: 4.0 (1)
“it's a request from clients to have zoom integrated for easy video conferencing in the platform”
Bruno M.
e-learning developer
Integration rating: 5.0 (1)
“Google forms will allow for immediate feedback in real-time along with data gathering.”

Yeyn A.
Teacher
Integration rating: 5.0 (1)
“It saves us time and admin by automatically setting up meetings and emailing participants the link.”
Jane G.
Founder
Zoom Workplace customer support
What do users say about Zoom Workplace customer support?
Customer support rating:
We analyzed 187 verified user reviews to identify positive and negative aspects of Zoom Workplace customer support.
A subset of reviewers highlight Zoom Workplace's customer support as responsive, helpful, and professional when resolving issues.
A fair number of users appreciate the quick assistance and knowledgeable support team, especially during technical or account upgrades.
A number of users report slow response times, difficulty reaching support, and long wait times for ticket resolution or live help.
Multiple users mention limited access to customer support, especially for free plans, and challenges finding clear contact options.
Support options
Training options
To see what individual users say about Zoom Workplace's customer support, check out the review snippets below.
“I use Zoom for client meetings, networking meetings, class meetings, and for podcasting (video and/or just audio). Whenever I've had a problem or wanted to do something new, the customer service has been exceptional.”

Jennifer F.
CEO and Founder
“It immediately became apparent that we would need access to a larger platform and Zoom customer service responded immediately with a solution that perfectly suited our needs at a reasonable upgrade price and flexibility. ”
John K.
Executive Director
“Several features on the Zoom mobile app are lacking (such as video sharing); and when my company reached out to report the issue, Zoom's customer support ignored our issue for 5 months before closing the issue and claiming it was "fixed" - when they had never reached out to us, nor had they fixed the issue.”
Darien C.
Associate Pastor
Zoom Workplace FAQs
Zoom Workplace has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Zoom Workplace used for?
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Q. What languages does Zoom Workplace support?
Zoom Workplace supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
Q. Does Zoom Workplace support mobile devices?
Zoom Workplace supports the following devices:
Android, iPad, iPhone
Q. Does Zoom Workplace offer an API?
Yes, Zoom Workplace has an API available for use.
Q. What level of support does Zoom Workplace offer?
Zoom Workplace offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep)
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