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Business Phone Systems Software with Customizable Reports (2026)

Last updated: April 2026

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73 software options

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.

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Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Nextiva logo
Category Leaders

AI-enabled solution to streamline business communication

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AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

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DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a cloud PBX business phone system, call center and CRM in one! Trusted by 12 million businesses it's available in cloud and on-premises. Inbound, outbound, SMS, multilevel IVR, call routing and more.

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Weave logo
Category Leaders

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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800.com logo

Telephony tool for searching & activating toll-free numbers

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800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX is a Business Phone System offering telephony, video & live chat, in one easy-to-use integrated solution. Suitable for any business size or industry, 3CX is open-standards supporting a variety of IP phones & SIP trunk providers. Ideal for remote working, with free mobile apps for iOS & Android.

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Aircall logo

AI powered customer communications platform

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a VoIP phone system built for modern businesses. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for mid-sized businesses. Try a FREE 14-day trial.

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XCALLY logo
Category Leaders

Omnichannel contact center management

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Our Call Center solution is designed to let you manage at best Agents, Queues, PBX Extensions and more.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

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Acefone logo
Category Leaders

VoIP Phone Service trusted by modern businesses

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Bring your company’s communications to the cloud age with Acefone. Be it internal or external communication, working remotely, gaining multi-device access or recording calls, Acefone’s 65+ industry-leading features fulfill all your business communication needs. Start your 14-day FREE trial today.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

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8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

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8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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Intulse logo

VoIP business phone system for organizations of all sizes

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Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound communications by providing phone solutions. Key features of managed VoIP include team collaboration, call queue management, conference calling, voicemail, number porting & reporting.

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall is the business phone system for modern sales and support teams, with AI insights, multichannel support, and CRM integration.

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OnSIP logo
Category Leaders

Cloud-based softphone and voicemail platform

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OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

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InfoFlo logo

HIPAA compaliant case management software

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HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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smrtPhone logo
Category Leaders

Make more calls, send more texts, close more deals

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smrtPhone is an all-in-one communication platform for sales-driven businesses. smrtPhone effortlessly integrates with your CRM, freeing you up to make more calls, send more texts, and close more deals.

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CommPeak VoIP Service logo

SIP trunking for high-performing global contact centers

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CommPeak delivers premium A-Z Voice Termination with secure, high-quality calling, flexible routing, proactive monitoring, and cost controls. Tier 1 providers ensure direct connections, while on-demand capacity makes SIP Trunking ideal for scaling high-performance operations.

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RingByName logo
Category Leaders

VoIP solution to streamline client communication

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RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

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Spoke Phone logo

Great customer conversations anywhere, on any device.

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Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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VXT logo

Calling and SMS for professionals

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VXT is a cloud-based VoIP phone system that integrates with the tools you use to run your business. By syncing your calls and SMS with your CRM, VXT helps you to save time, mitigate risk and generate revenue for your business.

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