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IVR Software for Large Enterprises (2026)

Last updated: March 2026

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196 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk Suite is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

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Ultatel Cloud Business Phone System is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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LiveAgent logo
Category Leaders

TitanHQ and Redstor powered by CyberSentriq

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LiveAgent is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

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Ringover is available for Large Enterprises and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum.

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VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

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VoIP.ms is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

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Talkdesk logo
Category Leaders

Cloud-based contact center & customer experience platform

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Talkdesk is available for Large Enterprises and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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RingEX logo

RingEX - AI meets trusted communications

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RingEX is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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GoTo Connect logo

The first-ever truly unified voice and video solution.

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GoTo Connect is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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CallHippo logo
Category Leaders

Cloud-based phone system for sales, support & growing teams

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CallHippo is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Weave logo

Customer communication and appointment scheduling solution

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Weave is available for Large Enterprises and offers the following support options: FAQs/Forum, Phone Support, Chat, Email/Help Desk, Knowledge Base.

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Kixie PowerCall logo
Category Leaders

More Connections, Better Conversations. AI-enhanced RevComms

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Kixie PowerCall is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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CXone Mpower logo
Category Leaders

Cloud-based contact center software

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CXone Mpower is available for Large Enterprises and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Five9 logo

Cloud contact and call center software

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Five9 is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Aircall logo

AI powered customer communications platform

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Aircall is available for Large Enterprises and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Zoom Phone logo

Cloud-based business phone system

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Zoom Phone is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Gladly logo

Cloud-based customer service platform

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Gladly is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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XCALLY logo
Category Leaders

Omnichannel contact center management

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XCALLY is available for Large Enterprises and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, Knowledge Base, Chat.

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Genesys Cloud CX logo
Category Leaders

AI-enabled experience orchestration platform

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Genesys Cloud CX is available for Large Enterprises and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

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CTM logo
Category Leaders

Conversation analytics for marketing attribution

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CTM is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Acefone logo

VoIP Phone Service trusted by modern businesses

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Acefone is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base.

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