getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Telephony Software with Lead Management (2026)

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

79 software options

Zendesk Suite logo

AI powered customer service across all channels

learn more
Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

Read more about Zendesk Suite

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Talkdesk logo
Category Leaders

Cloud-based contact center & customer experience platform

learn more
Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget.

Read more about Talkdesk

Users also considered
DialedIn CCaaS logo
Category Leaders

Cloud-based contact center solution to streamline operations

learn more
Optimize your call centers with DialedIn's telephony features. Enjoy advanced routing, predictive dialing and seamless CRM integration.

Read more about DialedIn CCaaS

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide!

Read more about Bitrix24

Users also considered
Convoso logo
Category Leaders

AI virtual agent for call center automation

learn more
Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.

Read more about Convoso

Users also considered
Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

learn more
Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
VICIdial logo

Open source call center software with predictive dialer

learn more
VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat

Read more about VICIdial

Users also considered
PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

learn more
PhoneBurner's Power Dialing platform helps inside sales teams reach up to 4x more contacts, increase live answers, manage/track leads, and streamline workflows.

Read more about PhoneBurner

Users also considered
CallTools logo
Category Leaders

All-in-one predictive dialer & inbound call center solution

learn more
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

Read more about CallTools

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

learn more
CloudTalk is a top-tier telephony system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and seamless integrations with your existing business software. It’s the perfect phone system for mid-sized companies. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
TenFold logo

Have better customer conversations

learn more
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Read more about TenFold

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
CTM logo

Conversation analytics for marketing attribution

learn more
CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

Read more about CTM

Users also considered
Squaretalk logo
Category Leaders

All-in-one contact center platform for sales automation

learn more
Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Read more about Squaretalk

Users also considered
CallRail logo

Call Tracking & Analytics

learn more
CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.

Read more about CallRail

Users also considered
RingCX logo

AI-powered contact center

learn more
RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

Users also considered
Bright Pattern logo

Cloud Contact Center Software with Embedded AI

learn more
Leading global provider of AI-powered omnichannel cloud contact center software.

Read more about Bright Pattern

Users also considered
Myphoner logo

Simple to use cold outreach enabling more calls & less admin

learn more
Myphoner is a fresh new take on how software for outreach via phone and following up on prospects should be done. We focus on giving you simple-to-use software yet with all the tools you need to run a successful team. You will not believe how simple it is and how focused you can be.

Read more about Myphoner

Users also considered
wolkvox logo

Communication management system for contact centers

learn more
Configure SIP trunks and customize phone lines to connect via voice to your customers all around the world.

Read more about wolkvox

Users also considered
JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
JustCall is an AI-powered business phone system for modern sales and support teams, with AI insights, multichannel support, and CRM integration.

Read more about JustCall

Users also considered
Dialshree logo

Cloud-based contact center solution

learn more
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

Read more about Dialshree

Users also considered
InfoFlo logo

HIPAA compaliant case management software

learn more
HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

Read more about InfoFlo

Users also considered
Kavkom logo

Predictive dialer and telephony software for telemarketers

learn more
Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

Read more about Kavkom

Users also considered
Stingo CRM Build in Telephony logo

Complete CRM with In-built Cloud Telephony

learn more
STINGO CRM help to boost your business and automates your process with products such as STINGO Sales Crm with in-build Cloud Telephony Solutions and STINGO Helpdesk.

Read more about Stingo CRM Build in Telephony

Users also considered