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Electric AI Logo

IT management software for managed software providers (MSP)

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Electric AI - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

Electric AI overview

What is Electric AI?

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more via a unified platform. The application allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

Features of Electric include security management, access control, analytics, permissions management, employee onboarding and offboarding, single sign-on (SSO), and more. The centralized dashboard enables managers to gain visibility into teams’ IT support requirements and sort request volume by type, timeframe, or requestor. Electric also lets administrators track devices’ health by monitoring various aspects including processor speed, RAM, application usage, battery capacity, and policy compliance.

Electric supports integration with various third-party applications, such as Slack, Microsoft Teams, Kaseya, Cisco Meraki, Asana, Trello, Dropbox, Mailchimp, DocuSign, Box, Okta, Zoom, and more. It lets supervisors share files with team members, configure workflows, track projects, and generate custom reports in real-time.

Starting price

25per user /
per month

Alternatives

with better value for money

Electric AI’s user interface

Ease of use rating:

Electric AI reviews

Overall rating

3.7

/5

23

Positive reviews

74

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

7

10

2

1

3

Pros
“You configure the settings once and it's super easy from there. It's also nice that they have a remote inventory.”
ac

amanda c.

people operations manager

“Feels more conversational, more organic, less clinical than typical email based IT. My customer success manager was committed, insightful, and a great asset.”

Verified reviewer

Anonymity request

“The ease of accessibility, their quick response time, and the customer service. And Quality Assurance Analyst Dyran White has been an absolute godsend for us.”
KL

Karen L.

Operations Manager

Cons
“A scam, they are wrongfully choosing clients and basically fooling them.”
PK

Paritosh K.

CEO

“Paid projects executed through the project management team were executed poorly, such as not taking backups before large-scale email migrations that wound up having issues with no backups to rely on.”

Verified reviewer

Anonymity request

“I don't know how our agents wound up deviating from said scripts so often, but this is ultimately the issue with humans - they make mistakes.”

Verified reviewer

Anonymity request

Who uses Electric AI?

Based on 23 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Consumer Electronics
Internet
Others

Use cases

IT Management
Remote Monitoring and Management
IT Asset Management
IT Service
Managed Service Providers (MSP)

Electric AI's key features

Most critical features, based on insights from Electric AI users:

Patch management
Help desk management
Mobile access
Backup and recovery
Task management

All Electric AI features

Features rating:

Incident management
Intrusion detection system
Inventory management
Issue auditing
Issue management
IT asset management
IT reporting
Network security
Policy management
Role-Based permissions
Security auditing
Security management
Self service portal
Server monitoring
Single sign on
Software management
Threat response
VPN
Vulnerability scanning
Dashboard
Access controls/permissions
Remote access/control
Alerts/Notifications
Real-Time monitoring
Third-Party integrations
IT asset tracking
Real-Time notifications
Reporting & statistics
Reporting/Analytics
CRM
Scheduling
Screen sharing
Compliance management
Billing & invoicing
Remote monitoring & management
Automatic user/device recognition
Audit management
Service catalog
Service level agreement (sla) management
Session recording
Session transfer
Application management
Analytics
Surveys & feedback
Synchronization scheduling
Training management
Troubleshooting
Unattended access
Uptime reporting
User management
Activity monitoring
Wireless internet access control
Wireless troubleshooting
Workflow management
Employee handbook
Endpoint management
File sharing
Firewalls
For msps
HR management
Electronic signature
Electronic forms
Document management
Diagnostic tools
Device management
Deployment management
Data management
Job description management
Kiosk mode
Knowledge management
Location tracking
Maintenance scheduling
Mobile content management
Monitoring
Multiple user accounts
Network monitoring
Orientation workflow management
Customizable branding
Project management
Projections
Real-time alerts
Real-Time analytics
Real-Time chat
Remediation management

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Electric AI logo

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25

/user

Per month

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Electric AI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

IT Hub

25

/user

Per month

Features included:

  • Personalized IT Plan
  • Security through Mobile Device Management
  • HR System Integration
  • Device insights, visibility, and management
  • Hardware procurement
  • Application management
  • Gigawatt – AI-Powered IT Assistant

Custom IT Hub

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Your Network
  • Your Data
  • Your Devices

User opinions about Electric AI price and value

Value for money rating:

To see what individual users think of Electric AI's price and value, check out the review snippets below.

“You configure the settings once and it's super easy from there. It's also nice that they have a remote inventory.”
ac

amanda c.

people operations manager

“Feels more conversational, more organic, less clinical than typical email based IT. My customer success manager was committed, insightful, and a great asset.”

Verified reviewer

Anonymity request

Electric AI integrations (25)

Integrations rated by users

We looked at 23 user reviews to identify which products are mentioned as Electric AI integrations and how users feel about them.

Integration rating: 1.0 (1)

Microsoft Deployment Issues:Over-Purchasing of Licenses: We trusted Electric AI with our Microsoft deployment, but it became evident that they had over-purchased licenses, leading to unnecessary costs for our organization.Incorrect License Assignments: To compound the issue, several of our team members were assigned the wrong licenses. This not only caused functional problems but also demonstrated a lack of attention to detail in their deployment strategy.Security Software Lapses: Security is paramount in our operations, and discovering that Electric AI failed to deploy critical security software to some users was deeply concerning. In today's digital age, such oversights can have severe repercussions.

Verified reviewer profile picture

Anonymous R.

CEO

Integration rating: 4.5 (2)

Google Forms logo
Google Forms

Integration rating: 4.0 (1)

Electric AI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

In Person
Documentation
Live Online

Electric AI FAQs

Q. What type of pricing plans does Electric AI offer?

Electric AI has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Electric AI?

Electric AI has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Electric AI support?

Electric AI supports the following languages:
English


Q. Does Electric AI support mobile devices?

Electric AI supports the following devices:
Android, iPad, iPhone


Q. Does Electric AI offer an API?

No, Electric AI does not have an API available.


Q. What other apps does Electric AI integrate with?

Electric AI integrates with the following applications:
Google Forms, Microsoft Outlook, Jira, Autodesk Construction Cloud, Cisco Meraki, Google Docs, Gmail, Trello, Box, Microsoft Teams, Freshdesk, Adobe Analytics, Camtasia, Okta, Slack, Canva, Basecamp, Confluence, Dashlane for Business, ClickUp, Google Calendar, Asana, HubSpot CRM, Adobe Advertising Cloud


Q. What level of support does Electric AI offer?

Electric AI offers the following support options:
Chat, FAQs/Forum, Phone Support, Email/Help Desk

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