App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Free Trial Issue Tracking Software (2026)
Last updated: April 2026
144 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management and work tracking software
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users
Read more about Jira
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social coding & collaborative development platform
Credit Card Required
Free (Basics for teams and developers) $0 per month Team (Advanced collaboration and support for teams): $4 per user / month Enterprise (Security, compliance, and flexible deployment for enterprises): $21 per user/month
Read more about GitHub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
No Credit Card Required
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
No Credit Card Required
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $15/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
No Credit Card Required
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered workflow management platform
No Credit Card Required
Free: Wrike’s FREE basic plan is available for unlimited users. Team: $10 user/month Business: $25 user/month Pinnacle: Please contact Wrike directly for pricing details. Apex: Please contact Wrike directly for pricing details.
Read more about Wrike
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project Management, Collaboration and Bug Tracking
No Credit Card Required
Free Plan - 5 users and 3 projects; Premium Plan - $4/user/month if billed annually, $5/user/month if billed monthly; Enterprise Plan - $9/user/month if billed annually, $10/user/month if billed monthly Ultimate Plan - $14/user/month if billed annually, $15/user/month if billed monthly
Read more about Zoho Projects
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
No Credit Card Required
14-day free trial, no credit card required.
Read more about Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
No Credit Card Required
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
No Credit Card Required
Per month, per technician, billed annually. Supports unlimited users. Asset pricing available upon request.
Read more about SolarWinds Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
No Credit Card Required
SysAid offers various editions: SysAid Help Desk, SysAid ITSM, SysAid ITSM Enterprise, SysAid Education, and SysAid MSP. SysAid Help Desk offers easy and efficient IT support including a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, and industry benchmarking. SysAid ITSM is an effective ITIL-aligned solution including all Help Desk capabilities plus core ITIL capabilities such as problem and change management.
Read more about SysAid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management system and help desk solution
Credit Card Required
Milvus is billed in Brazilian Real. Pricing is per operator, with a minimum of 2 users per plan. Basic plan: R$95.90 per user, per month. Titanium plan: R$119.90 per user, per month.
Read more about Milvus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
No Credit Card Required
A 15-day free trial is available, and a free plan for starter business tools.
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management platform for software development teams
No Credit Card Required
14-day free trial, after which pricing is as follows: Billed annually: Free (1 - 10 users): $0 per month Team: $8.50 per user per month Business: $12 per user per month Enterprise: Request a demo via website Billed monthly: Free (1 - 10 users): $0 per month Team: $10 per user per month Business: $16 per user per month Enterprise: Request a demo via website
Read more about Shortcut
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Develop enterprise & customer-facing apps
No Credit Card Required
Read more about Salesforce Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dynamic work management and project platform
No Credit Card Required
Read more about Quickbase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Full-stack bug and issue tracking for web and mobile apps
Read more about Rollbar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
No Credit Card Required
Issuetrak provides two main pricing plans (Cloud Annual and On-Premises Annual) with per-agent pricing models. The Cloud Annual plan starts at $876 per agent (minimum 3 agents), while the On-Premises Annual plan ranges from $478 per agent (monthly implied) to $1059 per agent (one-time payment). A 14-day free trial is available, though credit card requirements are not specified. Payments are accepted in US dollars, and add-ons are available but require consultation for pricing details. Unlimited free users are included with at least one paid agent license.
Read more about Issuetrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bug tracking & issue management software for SMBs
No Credit Card Required
Free plan - 2 projects Standard plan - Starts at $3 per user per month, if billed annually or $4 per user per month, if billed monthly. Premium Plan - Starts at $7 per user per month, if billed annually or $8 per user per month, if billed monthly.
Read more about Zoho BugTracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Support Platform
No Credit Card Required
Per-agent scaled pricing starting at $35 USD a month per agent. We want you to grow and that's why everyone gets the same product, and as you grow, we grow.
Read more about Supportbench
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing software for effortless customer support
No Credit Card Required
Read more about HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
No Credit Card Required
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution for SMBs
No Credit Card Required
Read more about LogMeIn Resolve