Smokeball - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Smokeball's Document Management capabilities. They report the ability to save all documents and files directly to each client's matter as a game changer. Users find the integration with Microsoft Office and the secure sharing of documents highly valuable. They highlight the ease of organizing, creating, and editing documents, as well as the automation and searchability capabilities. They say it saves time and minimizes mistakes, though some mention it is not user-friendly. Of the 18 Smokeball users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.

Reviewers indicate Smokeball's Legal Case Management is comprehensive and efficient. They find it helpful for managing hundreds of cases, tracking deadlines, and keeping all case information in one place. Users appreciate the integration with Microsoft Office, document automation, and the ability to communicate directly with clients. They report it helps avoid missing important dates and tasks, and makes workflow management easier. They also highlight the user-friendly and intuitive interface. Of the 17 Smokeball users who gave detailed accounts of their use of Legal Case Management, 100% rated this feature as important or highly important.

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“Smokeball provides complete workflow management and makes it easy to stay on schedule.”

Russell M.

Owner

“We never miss a deadline when everything is calendared correctly.”

AW

Amber W.

Paralegal

Users report Smokeball's Time Tracking is easy and intuitive. They appreciate the automatic capture of work within the system, which ensures all time worked on a client file is recorded. Reviewers highlight the integration with RingCentral and Outlook, which streamlines billable time tracking. They find it simplifies entering and editing time entries, and helps capture time that often leaks from timekeeping. Some mention the need for modifications for hourly billing. Of the 17 Smokeball users who gave detailed accounts of their use of Time Tracking, 82% rated this feature as important or highly important.

Reviewers appreciate Smokeball's Billing & Invoicing capabilities. They highlight the automatic generation of billing entries based on emails, calendar events, and documents. Users find it easy to create and manage invoices and payments, and report that it integrates well with their trust accounts. They mention the system is generally easy to use, though some find invoicing in batches less intuitive. They value the accuracy and simplicity of the billing process. Of the 21 Smokeball users who gave detailed accounts of their use of Billing & Invoicing, 81% rated this feature as important or highly important.