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Adobe Campaign
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cross-channel marketing application for customer engagement.
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Adobe Campaign - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: December 2025
Adobe Campaign overview
What is Adobe Campaign?
Adobe Campaign is a powerful cross-channel marketing platform that enables organizations to orchestrate, launch, and measure personalized marketing campaigns at scale. With robust workflow automation, integrated data management, and precise targeting capabilities, Adobe Campaign empowers marketing teams to deliver consistent, relevant, and data-driven experiences that increase engagement, loyalty, and ROI. Unified Customer Profile Build unified customer profiles from data gathered across all your marketing channels. Adobe Campaign brings together all your customer data - from online and offline sources - into one connected view. This helps marketers understand each customer better and use these insights to create personalized, multi-step campaigns based on real behaviors, preferences, and past interactions. Cross-Channel Campaign Workflows Reach customers with impactful campaigns across your channels, all managed from a unified platform. Adobe Campaign lets you launch, personalize, and optimize multi-channel campaigns at scale, so you can deliver consistent experiences, accelerate execution, and drive performance across email, SMS, push notifications, direct mail, and more. Data Management & Segmentation Create highly targeted audience segments from your data warehouse using virtually any variable in a customer profile. Use these audiences in Adobe Campaign for personalized, multi-channel campaigns or share them across Adobe Experience Cloud solutions to drive more relevant customer experiences. Personalized Offers Adobe Campaign makes it easy to deliver the right offer, every time, at enterprise scale. With Adobe Campaign, marketers can manage, deploy and analyze dynamic offers across campaigns using centralized tools, rule-based logic, offer simulation, and performance insights. Content Authoring & AI Assistant Adobe Campaign gives your teams the tools to author, personalize, and manage content across channels with speed, consistency, and flexibility. Generate copy, subject lines, imagery, and even full emails that align with your brand using the built-in AI Assistant for content generation. Dynamic Reporting & Measurement Use built-in reports to quickly analyze campaign performance, customer engagement, and financial outcomes. Customize any of the reporting templates or define your own success metrics based on the KPIs that matter the most to your business, and share reports to wider teams on an automated or recurring basis. Managed Cloud Services Adobe Campaign is architected for high performance, with cloud-native infrastructure that supports campaign execution at high scale. Organizations can deploy enterprise campaigns with confidence, even at peak volumes, and benefit from high availability, lower operational overhead, and reduced IT dependency.
Who uses Adobe Campaign?
Reviews for Adobe Campaign come from a wide variety of industries, including Marketing and Advertising (14% of reviewers), Computer Software (9%), and Information Technology and Services (8%). The most frequent use case for Adobe Campaign cited by reviewers is email marketing (60% of reviewers).
What do users say about Adobe Campaign pricing?
Reviewers appreciate the quality and functionality, considering Adobe Campaign a good investment for some, especially when bundled. However, many reviewers find the pricing high, and they report that ongoing costs and the subscription model are significant drawbacks.
Starting price
Alternatives
with better value for money
Pros & Cons



Campaign Marketing
Email Marketing
Ease of Use
Pricing
Adobe Campaign’s user interface
Adobe Campaign pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.4
Ease of use
4.0
Customer support
4.0
Reviews sentiment
What do users say about Adobe Campaign?
It is possible to identify and capture new leads and customers with Adobe Campaign.
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Who uses Adobe Campaign?
Based on 186 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Adobe Campaign's key features
Most critical features, based on insights from Adobe Campaign users:
All Adobe Campaign features
Features rating:
Adobe Campaign awards
Adobe Campaign alternatives
Adobe Campaign pricing
Pricing plans
Pricing details:
User opinions about Adobe Campaign price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Adobe Campaign's price and value, 32% mention it in a positive light.
Reviewers appreciate the quality and functionality of Adobe Campaign, considering it a good investment despite its high cost. Some users say it is worth the price, especially when bundled with other Adobe products. However, many reviewers find the pricing to be a significant drawback, particularly for small businesses. They report that the costs can add up over time, and the subscription model is less favorable compared to a perpetual license. Users think the price can be a hindrance if they do not utilize all features, and some feel the software is not as user-friendly as other Adobe products.
, and
To see what individual users think of Adobe Campaign's cost and value, check out the review excerpts below.
Adobe Campaign integrations (58)
Integrations rated by users
We looked at 186 user reviews to identify which products are mentioned as Adobe Campaign integrations and how users feel about them.
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Adobe Campaign support options
Typical customers
Platforms supported
Support options
Training options
Adobe Campaign FAQs
Adobe Campaign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What are the benefits of using Adobe Campaign?
Q. What languages does Adobe Campaign support?
Adobe Campaign supports the following languages:
English
Q. Does Adobe Campaign support mobile devices?
Adobe Campaign supports the following devices:
Android, iPad, iPhone
Q. Does Adobe Campaign offer an API?
Yes, Adobe Campaign has an API available for use.
Q. What level of support does Adobe Campaign offer?
Adobe Campaign offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk
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