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Adobe Campaign Logo

Cross-channel marketing application for customer engagement.

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Adobe Campaign - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Adobe Campaign overview

What is Adobe Campaign?

Adobe Campaign is a powerful cross-channel marketing platform that enables organizations to orchestrate, launch, and measure personalized marketing campaigns at scale. With robust workflow automation, integrated data management, and precise targeting capabilities, Adobe Campaign empowers marketing teams to deliver consistent, relevant, and data-driven experiences that increase engagement, loyalty, and ROI. Unified Customer Profile Build unified customer profiles from data gathered across all your marketing channels. Adobe Campaign brings together all your customer data - from online and offline sources - into one connected view. This helps marketers understand each customer better and use these insights to create personalized, multi-step campaigns based on real behaviors, preferences, and past interactions. Cross-Channel Campaign Workflows Reach customers with impactful campaigns across your channels, all managed from a unified platform. Adobe Campaign lets you launch, personalize, and optimize multi-channel campaigns at scale, so you can deliver consistent experiences, accelerate execution, and drive performance across email, SMS, push notifications, direct mail, and more. Data Management & Segmentation Create highly targeted audience segments from your data warehouse using virtually any variable in a customer profile. Use these audiences in Adobe Campaign for personalized, multi-channel campaigns or share them across Adobe Experience Cloud solutions to drive more relevant customer experiences. Personalized Offers Adobe Campaign makes it easy to deliver the right offer, every time, at enterprise scale. With Adobe Campaign, marketers can manage, deploy and analyze dynamic offers across campaigns using centralized tools, rule-based logic, offer simulation, and performance insights. Content Authoring & AI Assistant Adobe Campaign gives your teams the tools to author, personalize, and manage content across channels with speed, consistency, and flexibility. Generate copy, subject lines, imagery, and even full emails that align with your brand using the built-in AI Assistant for content generation. Dynamic Reporting & Measurement Use built-in reports to quickly analyze campaign performance, customer engagement, and financial outcomes. Customize any of the reporting templates or define your own success metrics based on the KPIs that matter the most to your business, and share reports to wider teams on an automated or recurring basis. Managed Cloud Services Adobe Campaign is architected for high performance, with cloud-native infrastructure that supports campaign execution at high scale. Organizations can deploy enterprise campaigns with confidence, even at peak volumes, and benefit from high availability, lower operational overhead, and reduced IT dependency.

Who uses Adobe Campaign?

Reviews for Adobe Campaign come from a wide variety of industries, including Marketing and Advertising (14% of reviewers), Computer Software (9%), and Information Technology and Services (8%). The most frequent use case for Adobe Campaign cited by reviewers is email marketing (60% of reviewers).

What do users say about Adobe Campaign pricing?

Reviewers appreciate the quality and functionality, considering Adobe Campaign a good investment for some, especially when bundled. However, many reviewers find the pricing high, and they report that ongoing costs and the subscription model are significant drawbacks.

Starting price

Free

Alternatives

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Pros & Cons

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Campaign Marketing

Email Marketing

Ease of Use

Pricing

Adobe Campaign’s user interface

Ease of use rating:

Adobe Campaign pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(83)
5(98)

What do users say about Adobe Campaign?

It is possible to identify and capture new leads and customers with Adobe Campaign.

Select to learn more


Who uses Adobe Campaign?

Based on 186 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Information Technology and Services
Financial Services
Others

Use cases

Email Marketing
Campaign Management
All-in-One Marketing Platform
Marketing Automation
Social Media Marketing

Adobe Campaign's key features

Most critical features, based on insights from Adobe Campaign users:

Email campaign management
Email marketing
Contact management
Conversion tracking
Spam blocker
Performance metrics

All Adobe Campaign features

Features rating:

Dynamic content
Email monitoring
Engagement tracking
Event triggered actions
Image library
Lead capture
Lead management
Lead nurturing
Lead qualification
Lead segmentation
Live chat
Marketing automation
Mobile optimization
Monitoring
Multi-Channel campaigns
Multi-Channel marketing
Reporting & statistics
Reporting/Analytics
ROI tracking
Segmentation
Social marketing
Social promotion
Template management
WYSIWYG editor
Drip campaigns
CAN-SPAM compliance
Campaign tracking
Campaign scheduling
Customizable fields
Campaign planning
Client management
Collaboration tools
Contact database
Autoresponders
Content management
Customer database
Campaign management
List management
Post scheduling
Campaign analytics
Landing pages/web forms
Customer surveys
Source Tracking
Search marketing
Sales analytics
API
Third-Party integrations
Response management
Website visitor tracking
Workflow management
Prospecting tools
A/B testing
Document management
Dashboard
Customizable forms
Interaction tracking
Customizable ctas
Lead distribution
Lead generation
CRM
Conversion Rate Optimization
Marketing calendar
Mobile access
Multi-Campaign
Channel management
Multi-Channel communication
Multi-Channel data collection
Multi-Channel management
Multivariate testing
Pipeline management

Adobe Campaign awards

Adobe Campaign alternatives

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Adobe Campaign pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Active Profiles

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Campaign Management
  • Customer Profiles
  • Data Connectors
  • Dynamic Content
  • Email Management
  • Email Reporting
  • Mobile Marketing
  • Offer Management
  • Predictive Engagement Scoring
  • Preferred Centers
  • Triggered Emails

Channels

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Campaign Management
  • Customer Profiles
  • Data Connectors
  • Dynamic Content
  • Email Management
  • Email Reporting
  • Mobile Marketing
  • Offer Management
  • Predictive Engagement Scoring
  • Preferred Centers
  • Triggered Emails

User opinions about Adobe Campaign price and value

Value for money rating:

Of 25 reviews that provide robust commentary on Adobe Campaign's price and value, 32% mention it in a positive light.

Reviewers appreciate the quality and functionality of Adobe Campaign, considering it a good investment despite its high cost. Some users say it is worth the price, especially when bundled with other Adobe products. However, many reviewers find the pricing to be a significant drawback, particularly for small businesses. They report that the costs can add up over time, and the subscription model is less favorable compared to a perpetual license. Users think the price can be a hindrance if they do not utilize all features, and some feel the software is not as user-friendly as other Adobe products.

, and

To see what individual users think of Adobe Campaign's cost and value, check out the review excerpts below.

“The pricing can be costly but it is a good investment because of quality of its digital content.”
IC

Imelda C.

Virtual Assistant

“The price can be a hindrance for small businesses so depends on what you really need. If you're not going to learn how to use all the features than might be better off with a cheaper option.”
MM

Meredith M.

Marketing Director

“Also, the costs can add up, especially if you don't already own other Adobe programs. ”
JD

Jennifer D.

Owner, CEO

Adobe Campaign integrations (58)

Integrations rated by users

We looked at 186 user reviews to identify which products are mentioned as Adobe Campaign integrations and how users feel about them.

Tableau logo
Tableau

Integration rating: 4.5 (2)

Integration rating: 5.0 (1)

Adobe Campaign support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Live Online
In Person
Webinars
Documentation
Videos

Adobe Campaign FAQs

Q. Who are the typical users of Adobe Campaign?

Adobe Campaign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What are the benefits of using Adobe Campaign?

  • Centralized team collaboration and Mobile services - Adobe Campaign gives you a complete centralized management function that enables you to coordinate online marketing activities from various cloud platform all from one controlled dashboard. This Adobe Campaign dashboard works as a collaboration tool for internal communications and project management.

  • Integrate online platforms and Analytics - Adobe Campaign links all your online marketing platforms by integrating the information feeds into Adobe Campaign graphs and charts so you can view, save and export your data for assessment. Adobe Campaign lets you create graphs, charts, spreadsheets and more with the option of email too.

  • Search/display management and Asset management - Adobe Campaign gives you full detailed reports on your website and online marketing platforms results in search engine result pages. Easily store, manage, and publish content to all Adobe Campaign solutions from one central hub.


  • Q. What languages does Adobe Campaign support?

    Adobe Campaign supports the following languages:
    English


    Q. Does Adobe Campaign support mobile devices?

    Adobe Campaign supports the following devices:
    Android, iPad, iPhone


    Q. Does Adobe Campaign offer an API?

    Yes, Adobe Campaign has an API available for use.


    Q. What level of support does Adobe Campaign offer?

    Adobe Campaign offers the following support options:
    Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk

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