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Benchmark Email Logo

Effortless email marketing, zero B.S.

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Benchmark Email - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Benchmark Email overview

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Based on 195 verified user reviews

What is Benchmark Email?

Reviews for Benchmark Email come from a wide variety of industries, including marketing and advertising (9% of reviewers), health, wellness and fitness (8%), and education management (8%). The most frequent use case for Benchmark Email cited by reviewers is email marketing (85% of reviewers).

What do users say about Benchmark Email pricing?

Most reviewers indicate that Benchmark Email provides good value for money, with affordable pricing, discounts, and a useful free plan. Some users report limited free features, forced upgrades, unclear pricing, and concerns about billing practices.

Starting price

37 /
per month

Alternatives

with better value for money


Pros & Cons

Email Sending

Features

Email Campaigns

Email Spam

Benchmark Email’s user interface

Ease of use rating:

Benchmark Email pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(80)
5(105)

What do users say about Benchmark Email?

Reviews for Benchmark Email come from a wide variety of industries, including marketing and advertising (9% of reviewers), health, wellness and fitness (8%), and education management (8%). The most frequent use case for Benchmark Email cited by reviewers is email marketing (85% of reviewers).

Select to learn more


Who uses Benchmark Email?

Based on 195 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Education Management
Health, Wellness and Fitness
Nonprofit Organization Management
Others

Use cases

Email Marketing
Email Management
Marketing Automation
Content Marketing
All-in-One Marketing Platform

Benchmark Email's key features

Most critical features, based on insights from Benchmark Email users:

Email campaign management
Mobile optimization
Landing pages/web forms
Email marketing
Engagement tracking
Contact management

All Benchmark Email features

Features rating:

Image library
Campaign scheduling
Contact database
Email Distribution
Reporting/Analytics
Customizable templates
Data import/export
Reporting & statistics
List management
Campaign analytics
Spam blocker
CAN-SPAM compliance
Customizable fields
Lead management
Customizable branding
Real-Time analytics
Publish scheduling
Personalization
Multiple user accounts
Real-Time data
Real-Time reporting
Search/Filter
Segmentation
Tagging
Template management
WYSIWYG editor
Monitoring
Live chat
Inbox management
Email tracking
Email templates
Email management
Drag & drop
Customer segmentation
Content library
Click tracking
Campaign Segmentation
Audience targeting
Activity tracking
Activity dashboard

Benchmark Email awards

Benchmark Email alternatives

Benchmark Email logo

Starting from

37

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
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Starting from

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No pricing info

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Free version
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Features
Value for Money
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Gmail logo
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No pricing info

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Free version
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Mailchimp logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Benchmark Email pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Email Marketing
  • Reporting
  • Contact Management
  • Segmentation
  • Tagging
  • Assistive AI
  • Drag-and-Drop Builder

Pro

37

Per month

Features included:

  • Email Marketing
  • Reporting
  • Multi-User
  • Contact Management
  • Tagging
  • Segmentation
  • Assistive AI
  • Drag-and-Drop Builder

User opinions about Benchmark Email price and value

Value for money rating:

Of 30 reviews that provide robust commentary on Benchmark Email's price and value, 81% mention it in a positive light.

Most reviewers indicate that Benchmark Email offers good value for money, especially highlighting affordable pricing, discounts for non-profits, and a feature-rich free plan that attracts budget-conscious users. They appreciate the reasonable rates, the ability to access essential functionalities without high costs, and the availability of annual payment discounts. Some users report that the free plan is limited and forces early upgrades, and a few feel the paid plans are expensive or the pricing structure is unclear. Some reviewers mention concerns about billing practices and question the value of upgrading for additional features.

, and

To see what individual users think of Benchmark Email's cost and value, check out the review excerpts below.

“The main feature to highlight is the price (what they provide for that excellent price is hard to match for many other competing companies) and its excellent function of being able to send thousands of emails per day to my lists, without thinking that they will charge me extras or that my emails will end.”
JJ

Juan J.

WebMaster

“Unlike other platforms, Benchmark allows unlimited emails without extra charges, based on the number of records.”
AN

Alberto N.

Sales Support

“My trial period was cut short due to the limitations on a free account, forcing me to pay before I had a chance to evaluate the platform.”
VL

Verity L.

founder/visionary

Benchmark Email integrations (35)

Integrations rated by users

We looked at 195 user reviews to identify which products are mentioned as Benchmark Email integrations and how users feel about them.

WordPress logo
WordPress

Integration rating: 4.7 (3)

Creating an attractive email newsletter without a designer is possible thanks to the easy setup of the HP site. This allowed users to easily start sending out emails with a newsletter. Additionally, many more people were able to subscribe because of this ease of entry.

Verified reviewer profile picture

Manuel H.

Marketing Publicity Manager

Integration rating: 5.0 (1)

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (1)

Benchmark Email customer support

What do users say about Benchmark Email customer support?

Customer support rating:

We analyzed 30 verified user reviews to identify positive and negative aspects of Benchmark Email customer support.

Widespread user sentiment highlights Benchmark Email's fast, responsive, and helpful customer support team.

A significant portion of users appreciate the accessible live chat and proactive follow-up from support staff.

A limited number of users report slow response times, language barriers, and difficulty reaching support during business hours.

Support options

Email/help desk
Chat
24/7 (live rep)
Faqs/forum
Knowledge base

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about Benchmark Email's customer support, check out the review snippets below.

“The customer support team has a live chat, and they'll help you immediately with anything you have.”

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Joe H.

Marketing Program Manager

“Benchmark gives me everything I wanted and tons more but the most important thing of all is their absolutely amazing support.”

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Linda B.

Founder

“Customer support was of no assistance at the time and was located offshore, so they were hard to reach during our normal business hours. ”

CV

Craig V.

Operations Manager

Benchmark Email FAQs

Q. Who are the typical users of Benchmark Email?

Benchmark Email has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Benchmark Email used for?

Benchmark Email is an email marketing platform that helps busy marketers design, send, and track professional email campaigns with ease. It’s built for marketing generalists at small to mid-sized businesses who need dependable tools that fit into their daily workflow — not software that slows them down. With Benchmark Email, users can quickly create polished, engaging campaigns, manage growing contact lists, and see performance results in real time — all from one simple, intuitive dashboard. Key features include: • Drag-and-Drop Email Builder: Design professional, mobile-responsive emails without coding or design experience. Choose from a curated library of templates and customize every detail using flexible content blocks. • Assistive AI Tools: Generate on-brand subject lines, body copy, and even image suggestions to speed up campaign creation and keep content fresh. • Contact Management: Use tags and segmentation tools to organize subscribers by interests, engagement, or behavior — making targeted campaigns easy to set up and manage. • Multi-User Access: Add teammates to your account and assign roles to keep campaigns organized while maintaining account-level control. • Email Scheduling: Plan and schedule campaigns in advance, ensuring your messages reach subscribers at the right time without manual effort. • Performance Dashboard and Reports: Track opens, clicks, and engagement trends in a clean visual format. Real-time data helps users identify what’s working and optimize future sends with confidence. • Real Human Support: Get help from real people, not bots. Our email marketing experts are available 24/7 via live chat and email to guide you through campaigns, troubleshoot issues, or share best practices when deadlines are tight. Benchmark Email focuses on what marketers actually need — reliable, straightforward tools that deliver results without unnecessary complexity. Every plan includes the same full feature set, so teams can focus on creating campaigns that connect and convert. Real-time reporting, flexible design tools, and responsive customer support make Benchmark Email a trusted choice for marketers who want to move fast, stay organized, and keep email marketing running smoothly — even on their busiest days.


Q. What are the benefits of using Benchmark Email?

  • Drag-and-Drop Email Builder: Design professional, mobile-responsive emails without coding or design experience. Choose from a curated library of templates and customize every detail using flexible content blocks.

  • Assistive AI Tools: Generate on-brand subject lines, body copy, and even image suggestions to speed up campaign creation and keep content fresh.

  • Contact Management: Use tags and segmentation tools to organize subscribers by interests, engagement, or behavior — making targeted campaigns easy to set up and manage.

  • Multi-User Access: Add teammates to your account and assign roles to keep campaigns organized while maintaining account-level control.

  • Email Scheduling: Plan and schedule campaigns in advance, ensuring your messages reach subscribers at the right time without manual effort.

  • Performance Dashboard and Reports: Track opens, clicks, and engagement trends in a clean visual format. Real-time data helps users identify what’s working and optimize future sends with confidence.


  • Q. What languages does Benchmark Email support?

    Benchmark Email supports the following languages:
    Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Portuguese, Spanish


    Q. Does Benchmark Email offer an API?

    No, Benchmark Email does not have an API available.


    Q. What level of support does Benchmark Email offer?

    Benchmark Email offers the following support options:
    Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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