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Privy Pricing, Features, Reviews and Alternatives

Privy product overview

Price starts from

20

Per month

Per Feature

What is Privy?

Privy's free suite of email capture and ecommerce tools, including exit-intent driven website popups & banners, help you grow your email list from your website, online store, social media channels, mobile, and in-store traffic. All without any coding or development skills needed.

Key benefits of using Privy

Grow Your Email List: Create beautiful displays with easy to use targeting and triggers designed to get people to sign up for your list.

Reduce Cart Abandonment: Launch targeted pop ups and flyouts with exit intent and special discounts to close the sale before people go away.

Drive Repeat Visits and Sales: Send autoresponders, coupon reminders, and welcome series that drive people back to your site to learn more or make a purchase.

Connected to Your Business: Privy integrates seamlessly with the top ecommerce platforms, website builders, email service providers, and more.

Easy to Use: You’ll never need to get IT or a developer involved. Plus, you’ll get access to free, friendly chat and email support, no matter what plan you’re on.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Videos
Live Online
Documentation
Webinars

Privy pricing information

Value for money

4.1

/5

47

Starting from

20

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Privy features

Functionality

4.5

/5

47

Total features

27

6 categories

Most valued features by users

Reporting/Analytics
Campaign Management
Campaign Analytics
Customizable Branding
Contact Management
Drag & Drop
Customization
Subscription Management

Privy users reviews

Overall Rating

4.5

/5

47

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

30

14

1

0

2

Pros
Privy has a very easy to use setup and integrates seamlessly with Shopify. The popups look very good, and design is completely customizable.
AvatarImg

Julian A.

Over all we have had a great experience with the Privy software. Highly recommend to anyone in real estate or wholesaling.

AR

Anonymous Reviewer

It has a lot of good features to help you capture the leads for your website.

MB

MAHDI B.

Cons
The basic features are fairly limited. Templates were poorly designed for our taste, clunky to update to something that matched our website.

AR

Anonymous Reviewer

Also, their pricing and plans change too often which is a bit worrisome and uncomfortable.
AvatarImg

Varun A.

Also, this system does overlap sometimes with the way your email client will run if you are just using it for Abandoned Cart popups.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

We use privy to collect email addresses online.

Reviewed 4 years ago
Pros

I like the integration with Shopify and MailChimp. This makes address collection pretty easy. There is more functionality that we haven't utilized.

Cons

I had a bad experience recently when I tried to find out the URL that my sign-ups were coming from.

Vendor response

Hey Danielle - thanks for the review! I'm sorry to hear about the bad experience you had trying to find out what URLs your signups were coming from. I'll shoot you a separate email to help you with that. Josh from Privy

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Beautiful popups that comes with a price tag

Reviewed 2 years ago

It was a pleasant experience till they removed certain features from our existing plan and placed them in the higher plan. Also, their pricing and plans change too often which is a bit worrisome and uncomfortable.

Pros

The templates are beautiful, easy to edit and setup and publish on website. Exit intent works fabulously well on desktop and mobile. Only a few providers have this feature available.

Cons

It's far more expensive as compared to other providers, offering the same set of features in a higher plan which makes it pricey and unaffordable once you attain a certain level of scale in terms of visitors and page views.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Digital Customer Experience Enhancer!

Reviewed 2 months ago

Overall experience with Privy has been phenomenal, in fact, we continue to use it for Shopify stores due to it's deep and seamless integration allowing for relevant targeting.

Pros

The best part about Privy is that it allows you to tap into high intent customers over multiple touch-points through a single platform and app. Something underrated about Privy is their learning repository which is amazing. Lastly, it's super easy to use. We used it on Shopify it was an absolute breeze.

Cons

While customer support was largely decent, we did have a couple of instances where there was a huge scope for improvement. Secondly, setting up emails with images can, at times, become cumbersome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BEWARE: MAJOR DE-DUPLICATION BUG

Reviewed 3 years ago

They seem like good people but their functionality is not ready for prime time and they have been sitting on this major bug for MONTHS and not telling their customers.

Pros

It's really too bad that I can't give the a higher rating as I'd love to. I really like the app and the customer service and easy integration. BUT...they have one giant Achilles Heel.

Cons

Their system allows for the same email address with different title cases to create duplicate records (e.g., person@email.com and Person@Email.com will create SEPARATE contacts) so you end up sending multiples to people all the time. You have to deduplicate your lists MANUALLY! The worst part is that they have known about this issue for months and have still not fixed it. De-duplication is the most fundamental feature of any email marketing program...it's staggering to me that they have let this go on for so long with no fix and have not even communicated the issue to their customers. Ask them about it before you sign up! Even better...test it an you'll see it happen.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome Software

Reviewed 2 months ago

Overall, great experience.

Pros

Implemented Privy on a BigCommerce store and have been super happy with it. It's ease of use is incredible, and allows anyone to create effective popups to capture emails, and easily integrates with even competing software such as MailChimp.

Cons

The price, but it's not bad for what you get.

Privy FAQs and common questions

Q. What type of pricing plans does Privy offer?

Privy has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Privy?

Privy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Privy support?

Privy supports the following languages:
English


Q. Does Privy offer an API?

No, Privy does not have an API available.


Q. What other apps does Privy integrate with?

Privy integrates with the following applications:
Wix, Remarkety, ConvertKit, HubSpot Marketing Hub, Constant Contact, Cloudflare, Adobe Commerce, WooCommerce, Mailigen, Mailrelay, FreshMail, Campaign Monitor, Robly, ActiveCampaign, MailerLite, MailUp, Fishbowl, Zapier, Benchmark Email, iContact, Shift4Shop, WordPress, Sendinblue, Delivra, Squarespace, SendGrid, Slack, Klaviyo, dotdigital Engagement Cloud, Customer.io, GetResponse, Weebly, Maropost, Zen Cart, Ecwid, Keap, CM Commerce, Mad Mimi, Mailchimp, Emma, Volusion, Joomla, AdRoll, HubSpot Sales Hub, AWeber, Intercom, BigCommerce, GoDaddy Website Builder, Shopify


Q. What level of support does Privy offer?

Privy offers the following support options:
Email/Help Desk, Chat, Phone Support

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