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Drip
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Drip is for SMB ecommerce brands on the grow.
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Drip - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Drip overview
Based on 186 verified user reviews
What is Drip?
By industry, Drip reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Drip cited by reviewers is email marketing (82% of reviewers).
What do users say about Drip pricing?
Some users say Drip offers reasonable pricing for those switching from pricier platforms, and reviewers appreciate the affordable start and included features. However, some users report steep price increases and higher costs for larger subscriber lists.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Drag and Drop
Pricing
User Interface
Customer Support
Drip’s user interface
Drip pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Drip?
By industry, Drip reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Drip cited by reviewers is email marketing (82% of reviewers).
Select to learn more
Who uses Drip?
Based on 186 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Drip's key features
Most critical features, based on insights from Drip users:
All Drip features
Features rating:
Drip awards
Drip alternatives
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Starting from
39
Per month
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Drip pricing
Starting from
39
Per month
Flat Rate
User opinions about Drip price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Drip's price and value, 60% mention it in a positive light.
Some users say Drip offers reasonable pricing, especially for those switching from more expensive platforms, and they appreciate the feature set and ease of use for the cost. Reviewers appreciate that it is affordable to start and includes powerful features without extra charges. Some reviewers find the tool well worth the price for its reliability and user experience. However, users think Drip becomes expensive as subscriber lists grow, and some reviewers feel price increases are steep and sudden. Some users report that it is costly compared to competitors, particularly for startups or those with larger lists.
, and
To see what individual users think of Drip's cost and value, check out the review excerpts below.
Justin B.
Web Content Manager
Eric L.
Owner
Drip integrations (158)
Integrations rated by users
We looked at 186 user reviews to identify which products are mentioned as Drip integrations and how users feel about them.
Drip customer support
What do users say about Drip customer support?
Customer support rating:
We analyzed 48 verified user reviews to identify positive and negative aspects of Drip customer support.
Widespread user sentiment highlights Drip's support team as responsive, knowledgeable, and eager to resolve issues quickly.
A significant portion of users appreciate the availability of live chat and helpful documentation for onboarding and troubleshooting.
Multiple users mention that support staff are friendly, patient, and willing to walk them through complex problems step by step.
A small group of reviewers report slow response times, inconsistent support quality, and limited phone support options.
Support options
Training options
To see what individual users say about Drip's customer support, check out the review snippets below.
“I was most impressed by the sales and customer support team at Drip. When we first got the system set up their team was responsive and helpful, eating their own dog food and communicating with us through the drip chat tool. When the team didn't know about an error, they quickly connected with their dev team on it and had a response to us by the end of the day.”
Julia M.
Head of Strategy and Growth
“Their support team is fantastic and take the time to explain steps or find solutions to my business needs.”
Dana Z.
Owner
Drip FAQs
Drip has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Drip used for?
Drip is the world’s first customer-first marketing automation platform that emboldens community-driven brands to take ownership of each stage of their customer’s journey. With its category-led “delight-first” approach, Drip invites brand-focused marketers to turn the traditional marketing funnel on its head and start with the end in mind. In today’s climate, it’s no longer enough for brands to “convert” their customers. Instead, brands have to delight their customers on the first touch to better facilitate conversions down the line. Drip equips forward-thinking brands with the tools and strategies they need to meet each person where they are in their journey and move them closer toward brand advocacy. Examples include: Forms, popups, bars, and slide-ins to offer a new visitor a 10 percent discount in exchange for their email address A time-sensitive welcome email to deliver that discount A post-first purchase workflow to introduce similar or related products A post-repeat purchase workflow to celebrate milestones in the customer’s journey A surprise freebie to reward brand evangelism From its simple and intuitive drag-and-drop builder to its customizable, prebuilt email templates; hyper-specific rule engine to robust email workflows, Drip is the number one platform for brands that see their audience not as subscribers on a list but as people who want to feel seen and recognized. Try for 14 days and see why community-driven brands are switching to Drip. (No credit card required.)
Q. What are the benefits of using Drip?
Q. What languages does Drip support?
Drip supports the following languages:
English
Q. Does Drip offer an API?
Yes, Drip has an API available for use.
Q. What level of support does Drip offer?
Drip offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
