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Robly

Mobile-ready email marketing automation with smart features

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Robly Reviews

Overall rating

4.6

/5

411

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.99/10

Reviews by rating

Pros and cons

I love the feature where you can resend your email to a batch of subscribers who didn't open the first email. I also love that they recommend exactly when your email will most likely be opened.
The best thing that i like about this software is its ability to segment audience quickly and exporting information to database from external sources.
I love the templates and options for sending and then resending when the first isn't opened. I love the helps to increase percentage of readers too.
I HATE that you have to break up the text to add photos - if they insist that photos have to be full-width, just do that, it was a dumb decision to force user to add a new text box after every photo.
We have had a lot of small issues with Robly. The most concerning issues being emails never arriving to subscribers and emails going directly into spam folders.
Sometimes, I find the design options a little confusing.
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411 reviews

Recommended

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Dionne L.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome

Reviewed 6 years ago
Pros

I like how easy Robly is. It works for anyone that has no experience with photoshop. The campaigns looks amazing after you're finished.

Cons

No cons were added to this review

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Stella K.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Robly is great email campaign software

Reviewed 5 years ago
Pros

The interface is exceedingly friendly and easy to adapt. It has a best widget tool which allows you to collect and grow your email database for different websites, especially for Facebook. Drag and Drop feature makes everything easier. Reporting and analytics is helpful. Robly is being used for 1.5 year as a main email marketing application in our company.

Cons

Sometimes it is so difficult to edit campaigns and sometimes it shows error when you are sending mass emails. it has the lack of screen-sharing feature. Lack of the mobile version.

VT
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Vigney T.

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Way of Working as other software-

Reviewed 5 years ago

Robly has benefited me a lot because I have managed to carry out clean campaigns with a high degree of design and with very graphic explanations.

Pros

I really like Robly because it does not have the same way of working as other software dedicated to Email Marketing, with Robly it works in a more convenient and much more appropriate way, I can easily apply different designs to the Emails that I want to make and completely change the country they use, in another way I can also apply different designs of work campaigns.

Cons

I do not like that Robly does not have an exact version of PC that can be downloaded and thus make the work more feasible and faster. I would like Robly to design a PC software that will diversify into the devices it supports for its use, so that it can work more comfortably and from multiple sources.

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Jeffrey A.

Marketing and Advertising, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Email Marketing Made Easy

Reviewed 5 years ago

Although a little feature-shy, Robly offers plenty of tools and options to keep our marketing campaigns efficient and effective.

Pros

If you're in any way involved with email marketing, Robly is an essential asset. It offers an incredible amount of tools and reports at an extremely competitive price. You'd be hard-pressed to find this level of analytics and data tools for this low of a price. I especially love how automated everything is while still giving me full control of our campaigns. And it's easy to use. I was relatively new to email marketing and it took me just a few hours to figure out how to best use Robly for our distributors.

Cons

Not too much to dislike. Sure it's a little bare-bones compared to other platforms. But it doesn't need all the gimmicks to be effective.

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Sherri G.

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommend Robly.

Reviewed 5 years ago
Pros

There are a number of templates to choose from and they are easy to find. Also, the cost to use is better than anything else!

Cons

Robly could be a little bit more user friendly as sometimes I have a hard time remembering certain steps. However, help is available!

AR
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Verified reviewer

Museums and Institutions, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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It has potential

Reviewed 3 years ago
Pros

The Robly AI is an interesting scheduling tool that I haven't encountered in other e-blast software before. This allows you to schedule an e-blast to go out to your contact list in a set window of time. The AI then learns your audience's e-mail behavior and sends the e-blast to them when they are most likely to open it.

Cons

We have had a lot of small issues with Robly. The most concerning issues being emails never arriving to subscribers and emails going directly into spam folders. I will say that this software seems to be actively in development, and so many small issues seem to be resolved over time. That being said, I do still find there are issues with contact searches and the e-blast layout tools.

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Tyler S.

Consumer Services, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Email client that works!

Reviewed 5 years ago
Pros

These guys are great. Always there to help you and the product is priced great!

Cons

none. they always make new designs for certain timed events or help you make your own custom with no hesitations

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Samantha Y.

Electrical/Electronic Manufacturing, 11-50 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and manage

Reviewed 6 years ago
Pros

I love the OpenGen feature. We have received several more opens by scheduling that than we would have otherwise. I also really like the ease of use when creating a new newsletter, being able to drag and drop columns and blocks. It is much easier to use in my opinion than Constant Contact and having to try to get things to position correctly.

Cons

I don't like not being able to put my emails in folders. The filters are definitely useful and I wouldn't get rid of them. However, looking at the campaigns page just makes me feel unorganized, to have to look at all the emails at once. I would rather have folders that I can click on and sort through or view with filtering options within the folders.

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Brian M.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great service and really easy to use!

Reviewed 6 years ago
Pros

Ease of use and nice templates. The campaign is simple and I can easily add numerous campaigns too. Excellent customer support. Not on hold forever. Good mobile responsive templates.

Cons

Pricing can be lower. I like to see more templates for photographers particularly. More color choices for headers and footers would be great too

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Rosemary W.

Design, 1-10 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, administers mailing lists reliably

Reviewed 5 years ago
Pros

It has many of the same features of my favorite (MailChimp), but serves mailing lists more reliably. MailChimp started ending up in spam filters after a bit. This one never has.

Cons

There are little design things I'd like to see fixed. Dropping in rich text, links disappear and need to be manually re-entered. Getting images in is awkward. The image box always ends up at the end of the newsletter then needs to be moved up to where you actually want it.

KF
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Katherine F.

10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very easy to use in Robly!.

Reviewed 5 years ago

Robly is a very appropriate software for business use, it has helped me a lot to distribute Email in a fast way on the products that I promote, it is excellent and it gives me a good stability in its platform.

Pros

Robly is very easy to use, with just a couple of design steps in the Email, you'll have it ready with a nice design and colors that personalize it in a better way. Since I started using Robly I realized how easy it is to promote my products by sending Email.

Cons

I do not like the prices of Robly, they are very high and do not allow access to promotions or plans that unlock many of the functions necessary for a full use of the program, I would like to lower prices or adapt them to a better rate so allow many users to buy them.

AB
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Alex B.

Philanthropy, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Works Great for Our Nonprofit!

Reviewed 6 years ago

We use this for The Junior League of Boca Raton and for our use and budget it works great! I also used it a boutique agency I worked for and it was great for our company newsletter and for some of our clients too. I think it is much better than Constant Contact.

Pros

Compared to competitors, the interface is much easier to use. I feel that the templates they provide give great options and I believe for a small fee they will design a custom template for your organization/business which is totally worth it. The OpenGen feature is pretty unique and haven't seen anything like it on other e-marketing programs. It allows you to re-send the same email (even with a new subject line) to those that did not open it the first time. It greatly increases open rates and click-through rate. Overall it is much more flexible and easy to use and drag and drop text and images. They have a great widget too to collect and grow your email database for Facebook and website.

Cons

It doesn't (at least at this point) have the ability to auto-send messages on birthdays, anniversaries, etc.

AR
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Verified reviewer

Performing Arts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product for the price

Reviewed 6 years ago
Pros

Robly is easy to use and the emails always look clean. User management is easy and the OpenGen gets a better open rate on the most important messaging.

Cons

It would be better if Robly's user management could integrate with other software platforms. We use a WordPress website and CiviCRM, neither of which seem to have customized options for Robly. Billing notifications have been spotty. I added our Director of Finance to automatically receive billing notifications, and it worked for 6 months, but suddenly stopped.

CK
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Carole K.

10,001+ employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The speed of delivery of each mail is satisfactory.

Reviewed 5 years ago

I have benefited from the use of Robly in my company, first, it is a fairly basic platform where you can easily navigate and reactivate any email, and second, because you have established a certain priority with a client, sending emails instantly and none have to wait so long.

Pros

There are several things that I like very much about Robly, but there is a specific one that has called me a lot of attention, and it is the brevity in which it delivers the mail, it is very fast sending and receiving.

Cons

I do not like that Robly has high prices, this is the factor that I hate most of any software / platform, which exaggerate with the prices and do not offer more adapted and easy to pay prices.

AJ
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Alan J.

Information Technology and Services, 10,001+ employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Flexible cloud-based email marketing and automation system.

Reviewed 5 years ago
Pros

The elegant, flexible and user-friendly graphical interface helps you use the application without much of technical knowledge. You can send newsletters and check the open rates of messages or emails. They provide a lot of custom templates, and you can access and edit them via tablet, phone or desktop PCs. If you face any operational or design issues, you can connect to the customer service team who...

Cons

It is difficult to create color palettes. The application is quite expensive. It is a very tough and time-consuming process to edit campaigns.

AF
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Annie F.

Information Technology and Services, 10,001+ employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very good automation, Robly does all the work.

Reviewed 5 years ago

The use of Robly within my company, has caused it to have a better stability and automation when sending an email, no need to do anything else because in my company, Marketing is managed by Robly.

Pros

Robly is very quick to send emails, perfect marketing very well in any company, it is very fast and efficient to send emails from this platform because everything is done automatically with a new subscriber.

Cons

Robly prices are terrible, and I mean they are really expensive, I would like this software to consider that it has very good features to offer its customers and it is better to lower prices.

LA
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Luisana A.

51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Robly perfects the automated work very well, without moving a finger.

Reviewed 5 years ago

I have benefited from the use of Robly since I have been able to completely automate my work, sending constant emails without moving a finger, it is very easy to send emails with Robly about my company's information.

Pros

What I like most about Robly is the automatic way that emails are sent, it is very easy to implement Robly since you only have to carry out the campaign, and the software will do all the work automatically.

Cons

I do not like Robly's rates, I think they should decrease them since many people do not have the necessary financing to pay such an expensive membership.

GT
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Gladis T.

5,001-10,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Better organization of each Email.

Reviewed 5 years ago

Robly has benefited me because I have managed to add a new platform that complements Email Marketing, a platform that allows me to better organize each email or subscription received.

Pros

I like Robly because of the accessibility it provides to the client, it allows you to make connections from a mobile phone, from a computer and even from a mini laptop, very quick to log in.

Cons

The problem with Robly is customer service, I have had a couple of doubts and I still do not respond to any of them, I think it is for many requests but should improve customer service or support.

EW
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Ellen W.

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Used for a non -profit-great value for the money

Reviewed 5 years ago
Pros

Could send the emails that I needed to send at any time without restriction. Was able to store our images (and those were numerous) with labels and changes. Manipulation of images was easy to do. Changes to format was quite simple to manage, Keeping track of our mailing list and reports on our opens, click-through rates, and other information was easy to get and track both for individual emails and through time. They manage the email list to delete non-responsive contacts.

Cons

If you are looking for something that also does raffles, tickets, or other things, Robly is not for you. They are email only. They are really good at what they do and handle large volume traffic well. Not for the low volume little guys.

DL
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Dashen L.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy Email Marketing with easy complex.

Reviewed 5 years ago
Pros

I have used Robly for a long time and I have noticed that it is a platform which has nothing to envy to others, has the exact functions to offer a good quality for Email Marketing, and achieve a campaign automation.

Cons

These points do not consider them negative, however, I would like them to improve. I refer specifically to its design, the design that Robly has is very little formal, I would like a more serious and appropriate design for the business scope.

KJ
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Kristin J.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We switched to Robly from Constant Contact because the price was better with more features

Reviewed 5 years ago
Pros

We like the a/b testing and their proprietary open gen software process that allows for easier re targeting on a nonprofit budget.

Cons

It is sometimes buggy when editing and it is hard to use for non-marketing emails effectively (if we are just sending news, etc.) bc stats get skewed.

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Thomas C.

Food & Beverages, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Robly Delivers for this Small Business Owner

Reviewed 4 years ago

Efficiency with campaigns and a greater reach.

Pros

Any small business owner knows half of the game is reaching out to a broad and diverse audience. My email campaigns are targeted but not always that successful. I had been a Mail Chimp user until a friend of mine introduced me to Robly. Now I'm with Robly forever. Getting email addresses is one thing. Delivering an email and getting the user to open it is quite another. Robly boasts that they guarantee...

Cons

Nothing at all. Robly backs up it's opening claims every time.

DS
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Dimitri S.

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Its a Breeze

Reviewed 5 years ago
Pros

It allows me to be creative, yet providing me with temples to enhance my creativity. It's so very easy to use coming from never using an email marketing campaign tool. I began my interest in email marketing with a different company, and after youtube video night after night for a week I quickly gave up. I searched for options and this cute little Robly bird came up and its been bliss since the start. The customer service is a pleasure and my back office is incredibly simple to figure out and send emails out I create my campaigns happily, not to mention my fellow business friends are amazed at what I come up with and the feedback from my customers is very exciting, I look forward to everyone's response when i send out a Robly campaign.

Cons

I wish there were more temple selections, or that they would get fun and creative like Yahoo stationary's do.

KA
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Katiuska A.

10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sencibility to Marketing emails

Reviewed 5 years ago
Pros

Something I really like about Robly is that we save a lot of time when using it since it is fundamental to implement this software because when sending emails it is done quickly, it is very efficient and practical.

Cons

What I do not like about Robly is security, I think that is something that should be improved for a higher performance of the software.

SM
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Sheri M.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Moved from Constant Contact for Robly's Ease of Use

Reviewed 5 years ago
Pros

Robly is extremely user friendly and the support is outstanding. You'll feel like a marketing genius in seconds. Configuring new campaigns is easy especially since Robly has fantastic pre-made templates. They will even customize one for your company. Wow... Who does that! They have a huge library of free images to choose from making it quick to change up any template.

Cons

The only con I have is not being able to use in Chrome. It may be my own browser security settings but this is not a deal breaker for me.