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SimpleTexting
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging for business, made simple and scalable
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SimpleTexting - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
SimpleTexting overview
What is SimpleTexting?
SimpleTexting is a widely used SMS marketing and business texting platform built for teams that want fast, reliable communication without unnecessary complexity. It helps organizations connect with customers, employees, and communities through text messaging—whether that’s sending campaigns, reminders, alerts, or having real-time conversations at scale. With SimpleTexting, teams can send mass SMS and MMS messages, manage two-way conversations, and automate outreach from one intuitive dashboard. Features include scheduled sends, autoresponders, contact segmentation, keyword opt-ins, message personalization, delivery reporting, and AI-assisted replies that help teams respond faster and more consistently. For more advanced use cases, SimpleTexting offers API access for custom workflows and integrations, making it easy to trigger messages programmatically or connect texting with existing systems. The platform also integrates with common business tools to sync contacts, automate workflows, and streamline communication across systems. Compliance and reliability are built into the product. SimpleTexting includes opt-in management, unsubscribe handling, and tools that support TCPA-friendly messaging practices, helping teams text responsibly as they grow. SimpleTexting is accessible via web and mobile apps for iOS and Android, so conversations don’t stop when teams are away from their desks. Users also have access to messaging resources, templates, and seven-day-a-week support via phone, chat, and email.
Who uses SimpleTexting?
Reviews for SimpleTexting come from a wide variety of industries, including non-profit organization management (10% of reviewers), marketing and advertising (8%), and religious institutions (8%). The most frequent use case for SimpleTexting cited by reviewers is SMS marketing (70% of reviewers).
What do users say about SimpleTexting pricing?
Users appreciate SimpleTexting's reasonable and transparent pricing, nonprofit discounts, and free trial, which they find cost-effective. However, some reviewers feel costs rise quickly with list growth, and they report confusion over package pricing and overage charges.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Messaging
Interface
Support
Stability
SimpleTexting’s user interface
SimpleTexting pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about SimpleTexting?
Reviewers appreciate SimpleTexting for its intuitive interface, ease of setup, and ability to quickly reach large audiences through text campaigns. They find it effective for improving communication, managing customer updates, and saving time compared to email or calls, with responsive support and useful features for marketing and alerts. They value the ability to personalize messages and automate responses.
Some mention that costs can rise with larger contact lists and extra features, and they wish for more advanced campaign automation and reporting. They report occasional delays, glitches, and limitations with unsubscribing or segmenting lists, but most find it reliable for everyday use.
Select to learn more
Who uses SimpleTexting?
Based on 248 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SimpleTexting's key features
Most critical features, based on insights from SimpleTexting users:
All SimpleTexting features
Features rating:
SimpleTexting awards
SimpleTexting alternatives
SimpleTexting
Starting from
39
Per month
EZ Texting
Starting from
25
Per month
Pony Express HQ
Starting from
12
Twilio
Starting from
0.01
SimpleTexting pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Enjoy all the benefits of a regular account, plus -
- Dedicated Account Representative
- Unique SMS Short Code Option
- Unlimited Users with Permissions
- 99.9% Uptime Guarantee
- API Access Available
User opinions about SimpleTexting price and value
Value for money rating:
Of 36 reviews that provide robust commentary on SimpleTexting's price and value, 69% mention it in a positive light.
Some users report that SimpleTexting offers reasonable and transparent pricing, with options for shortcodes and nonprofit discounts. They find the service cost-effective, especially given the features offered, and appreciate the free trial. Users think the platform is intuitive, user-friendly, and provides good value for money. However, some reviewers feel the costs can add up quickly as their list grows, and they mention confusion over package pricing and overage charges. They also indicate that local numbers and add-on credits can be problematic, and some find the service expensive in certain markets.
, and
To see what individual users think of SimpleTexting's cost and value, check out the review excerpts below.
SimpleTexting integrations (69)
SimpleTexting customer support
What do users say about SimpleTexting customer support?
Customer support rating:
We analyzed 66 verified user reviews to identify positive and negative aspects of SimpleTexting customer support.
The majority of users highlight the customer support team's quick, friendly, and highly responsive service.
A significant portion of users praise the support staff for their patience and willingness to help resolve issues, even with repeated questions.
Widespread user sentiment notes that customer service is easy to contact and typically provides solutions within minutes.
Multiple users appreciate the knowledgeable and persistent representatives who follow up until problems are fully resolved.
Support options
Training options
To see what individual users say about SimpleTexting's customer support, check out the review snippets below.
“We have had several questions/issues (on our end) and every single time we have reached out for help we have received prompt, excellent customer support.”
Brooklyn B.
Marketing Director
“SimpleTexting makes it very easy to reach out to their customer service and they are very quick and friendly every single time.”
Hunter V.
Business Analyst
“Incredible customer service that typically responds within 20 minutes, no matter the question.”
Adam P.
CEO
SimpleTexting FAQs
SimpleTexting has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using SimpleTexting?
- Send SMS and MMS campaigns that cut through email and push notifications, helping teams connect instantly with customers, employees, and communities.
- Keep conversations organized in one shared inbox, respond in real time, and maintain a personal touch—even when messaging large audiences.
- Automate recurring texts, set up autoresponders, and schedule campaigns in advance to reduce manual work and ensure timely communication.
- Segment contacts, personalize messages, and use keyword-based opt-ins to deliver more relevant texts and improve engagement.
- Use built-in integrations and API access to sync contacts, trigger messages programmatically, and connect SMS with the tools your team already uses.
- Manage opt-ins and unsubscribes automatically while using TCPA-friendly features designed to support responsible, scalable messaging.
Q. Who are the typical users of SimpleTexting?
SimpleTexting has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does SimpleTexting support?
SimpleTexting supports the following languages:
English
Q. Does SimpleTexting support mobile devices?
SimpleTexting supports the following devices:
Android, iPad, iPhone
Q. Does SimpleTexting offer an API?
Yes, SimpleTexting has an API available for use.
Q. What other apps does SimpleTexting integrate with?
SimpleTexting integrates with the following applications:
Wix, Zenkit, Pabbly Connect, Ninox, Constant Contact, SimpleTix, Process Street, Zoho CRM, Campaign Monitor by Marigold, Pixifi, Calendly, Bizzabo, Planning Center, Zapier, QuickBooks Desktop, MeisterTask, tawk.to, Unbounce, ClickFunnels, Trello, Pipedrive, InvoiceBerry, Trainual, MyWifi Networks, WordPress, Twitter/X, Jotform, Squarespace, Slack, Cvent Event Management, Typeform, Google Ads, Drip, Kajabi, OnePageCRM, Bookafy, Eventbrite, Meta for Business, Leadpages, ClickUp, Google Calendar, Mailchimp, Follow Up Boss, Instagram, Podio, WhatConverts, Xero, Parseur, AWeber, HubSpot CRM, StoryChief, Google Sheets, BigCommerce, Shopify
Q. What level of support does SimpleTexting offer?
SimpleTexting offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum
