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Social Media Marketing Software with Live Chat (2026)

Last updated: April 2026

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43 software options

Mailchimp logo

Email and SMS marketing automation platform

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Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

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Instagram logo

Capture, edit, and share photos, videos, and messages

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Instagram is a social networking app which lets users share photos & videos from their mobile phones, like posts, comment, send private messages, and more

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monday.com logo

Project management software

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On monday.com, you can monitor all of your social media campaigns on a no-code platform you can customize for your needs.

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HubSpot Marketing Hub logo

All in one inbound marketing platform

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HubSpot’s Social Inbox plugs into your contacts, color-codes your customers and leads, helps you prioritize your engagement, and delivers real social ROI.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Meta for Business logo

Personalized marketing plans for businesses on Facebook

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Facebook for Business provides personalized marketing plans, industry insights, step-by-step guidance, and more.

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Constant Contact logo

Streamlines marketing to grow loyal audiences

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Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

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Snapchat for Business logo

Mobile messaging & multimedia platform

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Snapchat is a messaging & multimedia mobile platform that allows users to communicate with customers, create vertical video ads, and manage campaigns

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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EngageBay's social media automation functionality helps users engage their social media audience like a pro

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Nextiva logo

AI-enabled solution to streamline business communication

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AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye provides an AI-based chat solution for multi-location businesses that engages website visitors 24/7. The platform features intelligent conversation capabilities, lead capture functionality, and seamless handoff to live agents when needed. Businesses can personalize the chat widget to match their brand identity while managing all communications through a centralized smart inbox.

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Bitrix24 logo

All in one business management workspace

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Free social CRM software to win customer loyalty. Bitrix24 is the only free full featured social CRM on the market, you'll be surprised to learn that most commercial social CRM systems give you fewer tools and integrations than Bitrix24. Omni-channel contact center and marketing automation.

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Marketo Engage logo

AI-powered marketing automation platform

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Adobe Marketo Engage is an industry-leading, AI-powered marketing automation platform that helps businesses streamline operations, scale personalized engagement, and drive measurable growth. It aligns marketing and sales to increase efficiency, generate more leads, and grow revenue faster.

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NiceJob logo

Reputation marketing with reviews, social & SEO tools

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve!

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Eclincher logo

Eclincher is an AI-powered social media management platform.

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Complete solution to manage and automate all your social media accounts in one place (Facebook, Twitter, Instagram, LinkedIn, Google My Business, Google+, Pinterest, YouTube...)

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SocialPilot logo

Social Media Scheduling & Analytics Tool for SMBs & Agencies

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SocialPilot is a social media marketing management solution for social media professionals & digital agencies, offering automated post scheduling, team & client collaboration, analytics & reporting, social inbox, content curation and so much more with a free 14-day trial.

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Kontentino logo
Category Leaders

Social media management tool for agencies & brands.

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Kontentino helps you and your team collaborate seamlessly while creating, approving, and publishing social media content on different platforms, including Twitter and LinkedIn. Improve the quality of your content and avoid mistakes with useful features, live post previews, approvals & more.

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Thryv logo

All-in-one management solution built for small business

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Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.

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Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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SOCi logo

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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Zoho Campaigns logo

Simplified email and SMS marketing management software

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Zoho Campaigns is an email and SMS marketing software for small, medium, and large businesses to automate their entire marketing process.

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Sociamonials logo

Social engagement & management suite

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Auto-Repost to Instagram, Google My Business, LinkedIn, Facebook, Twitter & YouTube. Viral sweepstakes & contests to grow your email list.

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StoryChief logo

Tool to manage all your content marketing

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Create blog and social media campaigns with your all-in-one workspace for content creation and distribution.

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Adobe Campaign logo

Cross-channel marketing application for customer engagement.

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Adobe Campaign is an enterprise-grade cross-channel marketing application that enables organizations to to orchestrate, launch, and measure personalized marketing campaigns for customer engagement.

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Sendible logo
Category Leaders

Social media management & monitoring tool for agencies

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The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!

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