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Donation Management Software with Surveys & Feedback (2026)

Last updated: April 2026

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Key features of Donation Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Donation Tracking: Users appreciate the streamlined organization of donor data, the ability to track donation trends, and generate detailed reports for internal and external use. 98% of reviewers rated this feature as important or highly important.
  • Contact Management: Reviewers value the ability to manage donor and volunteer interactions, update contact information, and use integrated communication tools to enhance outreach. 97% of reviewers rated this feature as important or highly important.
  • Online Giving: Users highlight the ease of creating customizable giving forms, the convenience of various payment methods, and the efficiency of integrated donation processing. 97% of reviewers rated this feature as important or highly important.
  • Donor Management: Reviewers find it useful for tracking donor history, customizing donor profiles, and generating reports to improve donor engagement and fundraising strategies. 95% of reviewers rated this feature as important or highly important.
  • Payment Processing: Users appreciate secure, quick payment processing, the ability to handle multiple payment methods, and the integration with accounting systems for easy reconciliation. 93% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Reviewers value the customizable reporting tools that provide detailed insights into donation trends, campaign effectiveness, and donor engagement, aiding strategic planning. 90% of reviewers rated this feature as important or highly important.
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29 software options

monday.com logo

Project management software

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With monday.com, nonprofit teams can track, streamline, and grow their donor relationships in one centralized place.

Easily manage and track donor information and history by using pre-built and customizable templates, as well as automate and track communication with active and potential donors.

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Bloomerang tracks and manages the relationships you have with and manages the relationships you have with donors, volunteers, staff, board members, sponsors, prospects, and other constituents so that you can build relationships that last.

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Submittable provides grant management and corporate social responsibility software for foundations, governments, and corporations. The platform enables organizations to build customizable application forms, manage review processes, and track program budgets in real time without technical expertise. It includes features for fraud prevention, impact reporting, and automated workflows that help streamline administrative tasks.

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WildApricot is an online membership solution for associations, non-profits, and clubs. Wild Apricot allows teams to automate all the administrative tasks that come with running an organization: membership management, event registration, online payments, emails, and the website.

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Neon CRM logo

Stronger Personal Connections. Greater Nonprofit Growth.

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Neon CRM is here to help make running a successful fundraising campaign even easier. Our fundraising software has all of the tools you need to engage donors.

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AI-automated payment and registration cloud software.

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Regpack is an online registration and user management solution that assists organizations with registration of applicants and management of online payments.

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Association management tool to power community engagement

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Create exceptional donor experiences, through campaign pages built with your fundraising goals in mind. Boost donations through fully flexible donation panels, branded landing pages and more, integrated with your database to easily identify new prospects.

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Chmeetings logo

Church management software

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ChMeetings is an all-in-one Church Management Software trusted by 7,000+ churches. Manage members, events, giving, volunteers, child check-in, and more. Includes a member portal, branded mobile app, and built-in church accounting.

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TUIO logo

Cloud-based school and childcare management system

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Maximize your school’s fundraising efforts with TUIO’s Donation Management. Track contributions, manage donors, and generate tax receipts seamlessly, all while freeing up time for your core mission.

Simplify donation tracking and donor management with TUIO.

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Almabase logo
Category Leaders

World's most loved alumni management software.

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Almabase empowers alumni relations and fundraising teams in HigherEd, K12, and nonprofits to enhance engagement, streamline programs, and increase donations. Use data-driven insights to foster meaningful connections and move constituents from engagement to contribution.

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Raklet logo

All-in-one community management platform

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Raklet is a community management platform which offers tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile and desktop device.

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Charityproud logo

Cloud-based fundraising and donation management software

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Charityproud is a cloud-based CRM fundraising software designed to help nonprofit organizations streamline various administrative processes related to donations, volunteering, grants, events, memberships, pledges, mailings and reporting.

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Sumac logo

Powerful, all-in-one nonprofit case management software

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Sumac is flexible nonprofit case management software that helps streamline operations, deliver exceptional client care, and maximize impact.

Sumac can also serve as a complete, all-in-one nonprofit CRM by adding extensions like donations, volunteers, grant management, memberships, and more.

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NewOrg logo
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Online data management solutions for nonprofit organizations

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NewOrg provides cloud-based information management solutions for non-profit organizations, supporting volunteer scheduling, fundraising, donation management and more.

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Fonzip logo

Charities, all kind of associations, and foundations

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A digital fundraising and customer relationship management (CRM) tool, Fonzip helps non-profit organizations, charities, associations, foundations, and alumni or professional organizations strengthen membership, maintain donor relationships, and boost revenue with recurring cross-border donations.

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Hivebrite logo

Most powerful, all-in-one solution for community engagement.

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Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and opportunities for your private community. It is easy to set up and fully branded to match your colors.

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Salesforce.org Nonprofit Cloud logo

Non-Profit CRM offered through Salesforce

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Salesforce is a single technology platform to connect your entire community so you can raise more funds, communicate more effectively, engage and strengthen your community, and deliver better programs and services.

Based on a unified data model that offers a 360-view of your constituents and organization, it provides real-time data and robust reporting capabilities. And it’s built for the social and mobile era, so you can reach your constituents wherever they may be.

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Optimy logo

SaaS solution for grants, sponsorship and CSR professionals.

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Optimy is an all-in-one, easily configurable social impact management solution that helps sponsorship, partnership, CSR, grants, and community investment professionals improve their performance across the entire lifecycle of a project and amplify their social and business impact.

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NetAnswer logo

Association & Network Management

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Netanswer is a complete platform that offers all the tools necessary to manage, develop, and animate an alumni community and support groups. It is customizable and easy to use so you can adapt it to your specific needs.

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Spektrix logo

Cloud-based ticketing, marketing & fundraising platform

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Spektrix is a box office and theatre ticketing software solution designed for arts, cultural, and live entertainment organizations. The platform offers a CRM system that integrates ticketing, marketing, and fundraising capabilities to help organizations build deeper connections with their audiences.

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PlanStreet logo

Make an Impact with Secure Case Management Software

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Streamline your fundraising with PlanStreet's secure Grant Management Software. Track donations, allocate resources, and generate quick reports with a click of a button. Get started with $60/user/month!

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ProClass logo

Class Management software and Online Registration+

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ProClass is an online dashboard-based solution for class and events organizers, with features spanning registration, membership management, scheduling and more

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NationBuilder logo

Software designed for politics, advocacy, and nonprofits

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NationBuilder is campaign management software for political, advocacy, and nonprofit organizations to help mobilize volunteers, raise funds and engage with supporters.

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Membership Toolkit logo

All-in-one management for schools and nonprofits

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Membership Toolkit Software was designed to make donation management easier. All of our tools work together seamlessly—from accounting to volunteer management—saving you time, so you can focus on what you do best: making a difference in your community.

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YourCause logo

Corporate social responsibility platform

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YourCause CSR Connect is a SaaS-based platform engaging employees in volunteering, giving, & grants to help manage corporate & foundation philanthropic programs. The software serves all companies domestically and globally of all employee sizes by seamlessly providing an easy to use and easy to manage philanthropic employee engagement experience.

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