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Nonprofit CRM Software with Surveys & Feedback (2026)

Last updated: April 2026

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Key features of Nonprofit CRM Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Donation Tracking: Reviewers highlight the ease of tracking donations, organizing donor data, creating reports, and engaging donors effectively through comprehensive dashboards and customizable fields. 99% of reviewers rated this feature as important or highly important.
Donor Management: Users emphasize the ability to track donor interactions, customize fields, and generate reports for better communication, donor retention, and targeted outreach. 98% of reviewers rated this feature as important or highly important.
Contact Management: Reviewers value the organization of donor information, integration with email systems, and the ability to track and manage multiple contact points for efficient communication. 98% of reviewers rated this feature as important or highly important.
Fundraising Management: Users appreciate the ability to manage multiple campaigns, create professional fundraising pages, and track donations by various criteria for effective fundraising strategies. 96% of reviewers rated this feature as important or highly important.
Electronic Payments: Reviewers highlight the convenience and increased donation rates due to integrated electronic payment options, supporting various payment methods, and ease of transaction management. 96% of reviewers rated this feature as important or highly important.
Email Marketing: Users find built-in email marketing tools useful for automating communications, integrating with popular email platforms, and tracking engagement metrics to maintain donor relationships. 87% of reviewers rated this feature as important or highly important.