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Item Logo

Maximizing E-commerce, Simplifying Operations.

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Item - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Item overview

What is Item?

Introducing 'Item', a pioneering software solution engineered to redefine the landscape of logistics management for e-commerce platforms. At the core of Item lies an intricate blend of advanced systems - a sophisticated Return Management System (RMS), a dynamic Order Management System (OMS), an efficient Warehouse Management System (WMS), and a proactive Yard Management System (YMS). These systems are seamlessly integrated with cutting-edge Bookkeeping and Data Intelligence features, providing a comprehensive overview of your logistics operations. Item's forte is its unparalleled ability to simplify and streamline complex logistical processes, ensuring a smooth flow of operations from the warehouse to the customer. With its innovative technology, Item not only safeguards your data but also enhances your operational efficiency, making it an indispensable tool for e-commerce businesses aiming to scale new heights in digital logistics. Embrace the future with Item, where each functionality is designed to bring efficiency and innovation to your doorstep.

Key benefits of using Item

Integrated Logistics Operations: Item integrates RMS, OMS, WMS, and YMS, providing a unified platform for managing all logistics aspects, from returns to yard operations.

Enhanced Data Intelligence: Leverage powerful data analytics with Item, enabling informed decision-making and strategic planning for your e-commerce logistics.

Streamlined Order Management: Experience seamless order processing and tracking with Item's advanced OMS, ensuring timely and accurate deliveries.

Optimized Warehouse Efficiency: With Item's WMS, optimize your warehouse space and operations, leading to increased productivity and reduced costs.

Secure and Efficient Bookkeeping: Keep your finances in check with Item's robust bookkeeping features, ensuring accurate financial management and reporting.

Starting price

30flat rate /
per month
view pricing plans
try for free

Alternatives

Item’s user interface

Ease of use rating:

Item reviews

Overall rating

4.6

/5

11

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.09/10
Rating distribution

5

4

3

2

1

7

3

1

0

0

Pros
“It's an invaluable tool, and one of the best parts is that it spans both RETAIL and direct to consumer (d2c) channels. It's rare to find such an affordable option that includes both.”
MW

Michael W.

VP Sales

“Intuitive UI, administrative access to most settings and functions, reasonably easy to troubleshoot issues, straightforward to maintain, responsive and helpful support.”
JM

John M.

System Analyst

“WMS is good and easy to our team like to use it.”
eq

eric q.

senior analyst

Cons
“Report customization is limited, so running KPIs requires combining multiple reports. System functions such as automatic cycle count have quirks that prevent them from being implemented.”
JM

John M.

System Analyst

“Maybe a softer tone would probably be better. Other than that, there is no negative things about this program.”
JL

Jose L.

Operations Supervisor

Who uses Item?

Based on 11 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Logistics and Supply Chain
Consumer Goods
Consumer Electronics
Retail

Use cases

Warehouse Management
Order Management
Logistics
Returns Management (RMS)
Supply Chain Management

Item's key features

Most critical features, based on insights from Item users:

Inventory management
Order entry
Purchasing & receiving
Shipping labels
Inventory tracking
Order management

All Item features

Features rating:

Order tracking
Order fulfillment
API
Purchase order management
Shipping management
Receiving
Inventory optimization
Data import/export
Bills of material
Route optimization
Returns management
Reporting/Analytics
Reporting & statistics
Real-Time updates
Real-Time reporting
Real-Time monitoring
Real-Time data
Quotes/Estimates
Product identification
Procurement management
Picking & routing
Ordering automation
Order routing
Yard management
Workflow management
Work order management
Warehouse management
Vendor management
Transportation management
Traceability
Third-Party integrations
Task management
Supply chain management
Supplier management
Status tracking
Special order management
Shipment tracking
Shipment price calculation
Serial number tracking
Search/Filter
Scheduling
Sales order management
Dispatch management
Delivery management
Customizable reports
Customizable fields
Customer management
Customer database
Cross docking
Cost management
Client portal
Billing & invoicing
Batch processing
Barcoding/RFID
Automated scheduling
Alerts/Notifications
Activity tracking
Activity dashboard
Accounting
3PL management
Order processing
Multi-Location
Multi-Currency
Multi-Channel management
Mobile access
Logistics management
Location tracking
Label printing
Kitting
Inventory control
Forecasting
For freight operations
For ecommerce
For 3pls
EDI
eCommerce management
Document management
Dock management

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Item pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

30

Per month

Contact vendor for more details

Essential

60

Per month

Contact vendor for more details

Plus

90

Features included:

  • Start with 5 Users
  • Unlimited sales channels
  • 1 Site
  • 10GB/month of free data transaction bandwidth
  • Includes 10GB of free Cloud Storage
  • 1 Server instance
  • 24/7 Email Support
  • Additional development

Advanced

200

Per month

Contact vendor for more details

Pro

500

Per month

Contact vendor for more details

Unlimited

833

Per month

Features included:

  • Unlimited sales channels
  • 1 Site
  • 10GB/month of free data transaction bandwidth
  • Includes 10GB of free Cloud Storage
  • 1 Server instance
  • 24/7 Email Support
  • Unlimited Users

User opinions about Item price and value

Value for money rating:

To see what individual users think of Item's price and value, check out the review snippets below.

“It's an invaluable tool, and one of the best parts is that it spans both RETAIL and direct to consumer (d2c) channels. It's rare to find such an affordable option that includes both.”
MW

Michael W.

VP Sales

“Intuitive UI, administrative access to most settings and functions, reasonably easy to troubleshoot issues, straightforward to maintain, responsive and helpful support.”
JM

John M.

System Analyst

Item integrations (28)

Integrations rated by users

We looked at 11 user reviews to identify which products are mentioned as Item integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 5.0 (1)

Item support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

Item FAQs

Q. What type of pricing plans does Item offer?

Item has the following pricing plans:
Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Item?

Item has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Item support?

Item supports the following languages:
Chinese (Simplified), Spanish, English, Chinese (Traditional), Japanese, Korean


Q. Does Item support mobile devices?

Item supports the following devices:
Android, iPad, iPhone


Q. Does Item offer an API?

Yes, Item has an API available for use.


Q. What other apps does Item integrate with?

Item integrates with the following applications:
Constant Contact, WooCommerce, PayPal, SPS Commerce, FedEx Ship Manager, Trello, Pipedrive, Easyship, FreshBooks, Lime Connect, Buffer, NetSuite, Stripe, Shipwire, ShipStation, Squarespace, Marketing 360, Tableau, monday.com, Mailchimp, Asana, Hootsuite, Xero, Shippo, Smartsheet, HubSpot CRM, BigCommerce, Shopify


Q. What level of support does Item offer?

Item offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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