Torii is a cloud-based platform for tracking, controlling, and optimizing the usage and costs of a range of SaaS applications, including identity management, communications, CRM, marketing, HR, finance and accounting, and more. The software offers tools for automating tasks and workflows, and provides IT departments with continuous insight into application usage and optimization opportunities.
Users can connect their existing data sources to Torii, with support for thousands of applications including Salesforce, GitHub, Trello, Asana, Zapier, Zendesk, Skype, MailChimp, Dropbox, Microsoft Office, Slack, and many more, alongside a range of identity management and finance systems. Applications are automatically discovered and mapped by Torii, and users are provided with continuous insights into which applications are being used, by who, and how much is being spent. Users can also identify unusual finance activity, view new applications and external users, and discover optimization opportunities such as similar applications in use.
Torii’s automation tools allow users to automate a range of day-to-day tasks, including the assignment of product owners. Notifications for upcoming contract renewals are generated automatically, and workflows for onboarding and offboarding can also be automated.
I've used Torii for 3 years now, across two companies, because it's such a cheap and powerful tool that has continued to show progress and usefulness.
Pros The best thing about this software is the team behind it honestly. Support is super helpful and will literally add new functionality continuously based on feedback and support tickets. There's never been a major issue that wasn't solved by the team.
That said, the software itself is easy to deploy. The integrations are all easy and behind the scenes so you can start getting the data you need right away without any intervention. Deploying the extensions to capture wayward services and shadow IT is key but out of the box, it's powerful on its own.
The information and contract doc storage additions have been a game changer and made SaaS management much more centralized and transparent to stakeholders. Anyone dealing with a lot of services, dealing with compliance requirements, or managing spend in any number of ways can really get a lot of bang for your buck here!
Cons Little nit picks only because there's just so much good:
1. Detection of apps is a little rigid for my tastes. Example, we utilize GSuite but Torii breaks these out in individual apps. I can see the need for both so having some parent/child structure there would be great. Also, it detects our users using Adobe and Adobe creative cloud and I don't even know where that split happens so being able to organize this would be great!
2. Offboarding is just something we don't use. We leverage Okta and Bettercloud for this so I don't know how useful these workflows are, but they aren't as robust or centrally managed as existing systems, but that's fine because it's not what we use Torii for.
We purchased Torii to have one single place in which all of the SaaS applications used in the company can be seen. We started to use it a lot to search for software savings and tracking progress using their system was a life changer (coming from spreadsheet madness). We were very successful in this project and now we use Torii as a center for all things software management: Renewals, access request, software on and offboarding, shadow IT, expense forecast and review and many more.
We purchased Torii to have one single place in which all of the SaaS applications used in the company can be seen. We started to use it a lot to search for software savings and tracking progress using their system was a life changer (coming from spreadsheet madness). We were very successful in this project and now we use Torii as a center for all things software management: Renewals, access request, software on and offboarding, shadow IT, expense forecast and review and many more.
Pros Easy to use, very powerful workflow tool, a place to consolidate all the current adopted technology across the company.
Cons Reporting can use some grooming and improvements.
Torii has made lots of projects across the company easier, from onboarding and offboarding, to security checks and tracking of expenses. This is a really useful product and so easy to use as well.
Torii has made lots of projects across the company easier, from onboarding and offboarding, to security checks and tracking of expenses. This is a really useful product and so easy to use as well.
Pros Torii is a really easy to use software to help manage all the different software used across our company. It picks up so many things that would be really hard to track, and enables us to check for duplicate accounts or duplicate types of software with ease. The offboarding process is particularly helpful to make sure leavers are removed from everything.
Cons It would be helpful if Torii worked more seamlessly with our accounting software, Xero. Some of the processes are still quite manual, but that's to be expected.
Overall, Torii is going places and they listen closely to user feedback. From my experience so far the current and future benefits are quite clear.
Pros The automation and workflow functionality has given us great visibility on applications currently in use by our userbase. Workflow steps are logical and very simple to set up, but also quite comprehensive in the actions you can take at each step.
Cons Some minor functionality improves could be made, such as the ability to move workflow step order on the fly.
The Torii Team has been GREAT to work with. They are very helpful when we need help and very responsive!
Pros Torii has a great ability to track usage of tools to help identify unused licenses, upcoming renewals, tools that have similar capabilities (eliminate redundancy), It's also great for reporting and analytics!
Cons None found so far. We are enjoying the use of Torii!
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