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Field Service Management Software with Audit Management (2025)
Last updated: April 2025
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Key Features of Field Service Management Software
Based on GetApp's analysis of verified user reviews collected between July, 2021 and August, 2024
- Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
- Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
- Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
- Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
- Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
- Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
109 software options
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Improve first-visit resolution with a complete field service solution for dispatchers, mobile workers, and managers. Deliver AI-powered scheduling and resource optimization, access to job schedules, van inventory, knowledge articles, and more — with or without internet.
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Access all essential project information when you're out in the field and ensure that you are working with the most up-to-date version of drawings. Easily create and track issues, RFIs, checklists, submittals, assets - even if you can't connect to the internet.
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Helps you to manage your customer database, quotations, work orders, technician schedules, assets and invoicing, and it integrates with popular accounting packages.
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Manage your entire Field Activity Management under one scalable platform. Your crews, your jobs and the weather condition everything is accounted for in this software so you don't have to guess. Customized Template For Different Events With Ability To White Label Notification For Personalized Email
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TrackVia helps IT and business users turn manual processes or spreadsheets into web and mobile apps fast and with no complex coding.
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Is AI-FM Different? Easy as 1-2-3!
AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews
- No less than EIGHT 2019/20/21/22 Awards from Gartner
- Pricing starts at only $/€ 7.99/user/mo
- Genuine 5 Star Reviews
- Integrations: Quickbooks, Zapier, Siri, Google Asst, Calendars....
AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews
- No less than EIGHT 2019/20/21/22 Awards from Gartner
- Pricing starts at only $/€ 7.99/user/mo
- Genuine 5 Star Reviews
- Integrations: Quickbooks, Zapier, Siri, Google Asst, Calendars....
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An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Start for free!
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Quickbase is an no-code development platform that enables field teams to create tailored solutions to track client and project information from any location and on any device. Relying on spreadsheets and legacy systems can slow field teams down, resulting in missed deadlines, errors and waste.
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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
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UpKeep is a mobile maintenance management software (CMMS) for field service-- which allows users to manage their team, assign work orders, and sync devices
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Expertly manage tasks in the field with Jotform Enterprise. Collect and schedule work orders, receive payments, get customer feedback, and much more. And while doing so, stay in full control of your data with advanced security features and fully-customizable permission settings.
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Fracttal One is a maintenance management software that helps businesses to manage and optimize their operations, eliminate failures, adjust costs, minimize risks and more.
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Motive is a cloud-based fleet management solution that helps fleets of all types track vehicles with real-time GPS, automate operations, simplify compliance, and more, using a centralized platform.
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Join over 250,000 home service pros using Jobber. We make it easy to schedule appointments, quote, invoice, and get paid faster. Organize your field service business and impress your clients - get started today.
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Field service teams can use mHelpDesk to create work orders, estimates & invoices, track jobs & service requests, dispatch technicians, and more.
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TrueContext is the leader in enterprise-grade mobile forms. Use our low-code form builder to create and deploy a custom field service app. Dispatch new tasks and trigger real-time notifications. Your field technicians can reliably collect the rich data you need - even when connectivity is down.
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BigChange is the complete Field Service Management Platform, helping field service companies to plan, manage, schedule & track jobs in one simple to use, easy to integrate, cloud-based platform.
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SafetyCulture is a cloud-based inspection solution that allows users to conduct inspections, capture issues, and manage corrective actions across their organization. The platform's drag-and-drop template builder makes it easy to convert existing paper checklists or Excel spreadsheets into smart, customizable inspection forms. Users can add logic to these forms to streamline the inspection process by showing or hiding fields based on responses.
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eWorkOrders CMMS cloud-based software is a powerful feature-rich tool that provides real-time communications between field and internal personnel. With access from a computer or mobile device, field technicians can create work orders, view work history, share documents, generate reports and more.
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With Workiz, field service pros can grow their business by ditching antiquated business management methods such as pen and paper, Excel spreadsheets and Google Calendar. Workiz provides an easy-to-use platform which allows you to manage your scheduling, invoicing, payment processing, and much more.
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Striven is a comprehensive business management software suite. It provides a range of features to support organizations across various industries, such as construction, manufacturing, professional services, and field services. The software offers real-time access to critical business data, helping to eliminate issues with missing, lost, or inaccurate information.
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#1 field services software solution for your employees in the field, in the office, and your customers.
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