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BoomTown
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real estate CRM software
Table of Contents
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BoomTown - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
BoomTown overview
Based on 239 verified user reviews
What is BoomTown?
By industry, BoomTown reviewers are most commonly professionals in real estate (97%). The most frequent use case for BoomTown cited by reviewers is real estate CRM (62% of reviewers).
What do users say about BoomTown pricing?
Some users report that BoomTown’s advanced CRM features deliver strong results, making it worthwhile for their investment. Some reviewers feel the pricing is restrictive, and they find costs high, especially for those with limited budgets.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Lead Management
Ease of Use
Client Communication
Call and Billing Issues
Prospect Follow-Up
Email Management
BoomTown’s user interface
BoomTown pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about BoomTown?
By industry, BoomTown reviewers are most commonly professionals in real estate (97%). The most frequent use case for BoomTown cited by reviewers is real estate CRM (62% of reviewers).
Select to learn more
Who uses BoomTown?
Based on 239 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BoomTown's key features
Most critical features, based on insights from BoomTown users:
All BoomTown features
Features rating:
BoomTown alternatives
BoomTown
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Per month
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BoomTown pricing
Starting from
1000
Per month
User opinions about BoomTown price and value
Value for money rating:
Of 20 reviews that provide robust commentary on BoomTown's price and value, 43% mention it in a positive light.
Some users report that BoomTown offers advanced CRM features and delivers strong results, making it worthwhile for their investment. Some reviewers feel the platform is competitively priced compared to similar options, and they appreciate its functionality for the money. However, users think the cost is high and sometimes exceeds the value they receive, especially for those just starting out or with limited budgets. Some reviewers find the pricing restrictive, mentioning that additional features like pay-per-click can add to expenses, and they wish for more affordable or tiered plans.
, and
To see what individual users think of BoomTown's cost and value, check out the review excerpts below.
Frank D.
Realtor
BoomTown integrations (97)
BoomTown customer support
What do users say about BoomTown customer support?
Customer support rating:
We analyzed 30 verified user reviews to identify positive and negative aspects of BoomTown customer support.
Widespread user sentiment highlights BoomTown's customer support as responsive, knowledgeable, and quick to resolve issues.
A significant portion of users find the support team easy to contact, helpful, and available through multiple channels.
A minority of users report inconsistent response times and occasional dissatisfaction with the support team's professionalism.
Support options
Training options
To see what individual users say about BoomTown's customer support, check out the review snippets below.
“They have tutorials that explain use quickly and easily and the support staff is awesome, always available, and very interested in your ideas as a costumer. ”
Roberta C.
Realtor
“Customer support is great every time I have a question they are able to answer it right away.”
Rafael C.
CEO
“Customer support is not that consistent when it comes to responding on time.”
Imelda C.
Virtual Assistant
BoomTown FAQs
BoomTown has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is BoomTown used for?
BoomTown is a cloud-based REAL ESTATE management software designed to help real estate professionals enhance their online presence and manage all of their offices in one place with lead generation tools and contact management. BoomTown offers a range of features including lead qualification, round robin lead distribution, drip campaigns and bulk text, transaction and pipeline management, and more. BoomTown has a predictive CRM system which enables users to track all lead activities from a central location, as well as gain actionable insight into business performance. The predictive CRM helps users create more opportunities, and ensures leads are sent to the right agent for follow-up. Other features include email templates, call and note logging, simple sign-on, an MLS hotsheet, lead scoring, listing analytics, and more. BoomTown gives users a holistic view of business performance and team accountability metrics. The platform also enables users to create detailed reports using reporting functionality. BoomTown can be integrated with tools and applications like BombBomb, Dotloop, CallAction, Mojo, Brokermint, Zapier, Spacio, Office 365, and more, to help users streamline their workflow. Native iOS and Android mobile apps give users the flexibility to access and manage tasks on-the-go.
Q. What languages does BoomTown support?
BoomTown supports the following languages:
English
Q. Does BoomTown support mobile devices?
BoomTown supports the following devices:
Android, iPhone
Q. Does BoomTown offer an API?
No, BoomTown does not have an API available.
Q. What level of support does BoomTown offer?
BoomTown offers the following support options:
Phone Support, Email/Help Desk, Chat
