App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Square for Retail Logo

Square for Retail

4.7
(476)

Write a review

POS & inventory management for retail businesses

(29)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Square for Retail Features

Features Summary

Functionality

4.6

/5

476

Total features

81

14 categories

Square for Retail features

ACH Payment Processing
Access Controls/Permissions
Accounting Integration
Activity Tracking
Alerts/Notifications
Appointment Management
Backorder Management
Barcode Recognition

Common features of Inventory Management software

API
Activity Dashboard
Alerts/Notifications
Backup and Recovery
Barcode/Ticket Scanning
Billing & Invoicing
Budget Tracking
Cataloging/Categorization

Price starts from

60

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

476

Price starts from

60

Per month

learn more

Total Features

81

Unique features

  • Stock Management

  • Delivery Management

  • Order Management

  • Sales Orders

Functionality

4.6

/5

3.3K

Price starts from

30

/user

Per month

visit website

Total Features

216

Features in Common

36

Unique features

  • Team Management

  • Automated Scheduling

  • Event Management

  • Instructor Management

Functionality

4.3

/5

1.1K

Price starts from

200

Per month

visit website

Total Features

91

Features in Common

26

Unique features

  • Marketing Automation

  • Booking Management

  • Team Management

  • Customer Surveys

Common Square for Retail comparisons

Reviewers who mentioned features said:

AvatarImg
AvatarImg

Maddie E.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square for small business retail

Reviewed 6 years ago

Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to my business's professionalism and I would recommend it to anyone.

Pros

I love the convenience of swiping a card, I love that it pays out quickly (far quicker than over my website) and it keeps peoples information from past square interactions they've done so you can send them a receipt.

Cons

I would love to have an offline setting so it could save the cards and charge when you reconnect. I don't always have a connection at the markets I'm working. I'm working currently with the smallest square phone connection so I also look forward to updating to the version that accepts debit cards too

DE
AvatarImg

Daniel E.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Excellent Software with Hardware Shortcomings

Reviewed 3 years ago

Overall, Square for Retail is a powerful software that allows you to take sales portably with a very small footprint. However, the hardware has catching up to do.

Pros

Square easily handles transactions for our church book stall. It provides up-to-date inventory and online reporting for tax purposes. You can easily add sales, promotions, and other tailor-made functions.

Cons

What I like least about this software is the hardware. We utilize the Square Terminal, which was attractive as a portable register in that it takes credit cards via swipe and chip, but also prints receipts. The optional scanner is even nicer to use. However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its portable nature. Additionally, adding inventory via the Terminal is cumbersome and slow. Imagine typing in inventory titles using a small smart phone that is slower than a smart phone.

CB
AvatarImg

Carrie B.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Terrible Customer Service

Reviewed a year ago

Square has served it's purpose and opened a new way for transaction processing. Luckily there are now many other options.

Pros

Simple enough to add products and check out.

Cons

After using square POS for a few years, we switched to Shopify bc we also had an online store and needed to consolidate systems. We continued to pay for Square for a year although we were no longer using the system for anything other than to access old orders. When our office manager canceled the paid account, Square no longer allowed us to access the account at all. Our office manager spent several...

DM
AvatarImg

Dannyelle M.

Food & Beverages, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Online Ordering through Retail

Reviewed a year ago

Overall great, we use Square throughout our business and it covers our bases. A few flaws that can get frustrating here and there in the matter of being able to customize things to do exactly what we need it to be, but overall it's pretty good!

Pros

We specifically use Square for Restaurants POS system for our taproom system, which also ties into our mobile payments, but we do use Square for Retail as the basis for our online ordering page through Wix, as it works best for hosting that site for orders. It works great, we can track inventory and orders and such, it does what we need it to do!

Cons

Honestly, the only thing I wish was different was that we didn't have to use Retail and could just use Restaurants for our online ordering, but the retails works for it better and it functions so it's fine.

LK
AvatarImg

Lauren K.

Automotive, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game changer!

Reviewed 4 years ago

I love it! I was searching for months and researching all different types of POS software and hardware and always came back to Square being the best bet. The quality is just there. The ease of use, the sleek feel, great customer service and great rates. I trust Square with my business and so should you!

Pros

I love how easy everything is to setup and use. No crazy long instructions to try to figure out and there aren’t multiple steps for just one thing. So user friendly. Love that everything is in one. Checkout features, inventory, clocking, card processing everything. They offer so much more too than just what I use. Amazing!

Cons

The cost of hardware is kind of pricey but honest the value and quality is there so I can’t really complain!

ML
AvatarImg

Michelle L.

Nonprofit Organization Management, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Use by Non-Profit

Reviewed 4 years ago

We chose this software because we needed a way to take credit card payments that didn't involve opening up a web browser on a computer and hand entering in numbers. We use the readers and software to take in person payments at events. This has been such a great improvement to how we used to do it. It has sped up the registration process a lot. it has also given us an easy way to take payments for t shirts and pins at events where we could only take cash previously.

Pros

This was one of the least expensive options for taking credit card payments at events. When we signed up we even got 1 credit card reader for free. (Note that you do need reader 1 fore android phones and 1 for iphones). It was very easy to sign up and we got our card readers very quickly. The software is easy to use. I like that you can have multiple users. Also, a lot of people recognize and trust square so they have no issues providing their cards for scanning.

Cons

We haven't used the service/software for a long enough time to encounter any major bugs. Some cards (older, worn down) have a harder time scanning than others but that is a card issue, not an issue with the scanner.

ES
AvatarImg

Eric S.

Telecommunications, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Small little POS at your finger tips

Reviewed 2 years ago

Its what we needed in a pinch to get sales orders working on the field at events. It worked well for conferences and venues.

Pros

It was easy to setup and start using when you need it. You connect it to your phone and use it as a normal POS you would in a store

Cons

Support isn't always easy to get a hold of and it wouldn't integrate it with our system. This is more for small business use and not for tracking and reporting on analytics.

SN
AvatarImg

Shanna N.

Retail, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to Use / Track Sales!

Reviewed 2 years ago

Overall it is easy for all of our team members to use!

Pros

We use square daily to keep track of sold items / integrate inventory / keep track of customers purchases.

Cons

We do not have any cons that come to mind!

LK
AvatarImg

Lynn K.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Mobile POS

Reviewed a year ago
Pros

Cost and set up were both affordable and easy, plus transactions were never an issue on any device or credit card. The processing fees were very reasonable for our use. The reporting features were very straight forward to implement in our CMS tools.

Cons

Nothing!!! Could not find an issue if we wanted to, the hardware and software worked flawlessly.

LB
AvatarImg

Laura B.

Entertainment, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best Point of Purchase credit card processing

Reviewed 3 years ago

I am very pleased with Square overall. Compact size, quick processing, and all of my customers are comfortable using it.

Pros

There are so many great features with the Square for retail. The ease of use is at the top of my list. It hooks up with my phone and never misses a beat.

Cons

I have not had any issues using this software. Even when I dont have a signal, it keeps the transaction in que and processes it when a signal is present.

IL
AvatarImg

Itzak L.

Sports, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect POS for small business owners

Reviewed 2 years ago

Incredibly user friendly, nicely designed interface and overall no issues.

Pros

Square pretty much takes all the leg work out of setting up a POS system for any business, but I'll speak specifically as a small business owner. -If you're a first time small business owner, save yourself the headache and just go with Square; you might be able to get a lower merchant fees rate with another service, but then you have to deal with the hassle of setting up a separate POS register, ...

Cons

-I wish you could have the same virtual terminal on the iPad on desktop as well. There have been times when my iPad crapped out and had to use my laptop, and it's not the same experience. -If you're using the signature service for forms that you need to send out, it only records the signature itself and nothing else. Either it's a user error on my part, or they need to update it, but it needs more customization.

ER
AvatarImg

Elizabeth R.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Square Payments Processing is a good credit card processing system

Reviewed 5 years ago

Square is very convenient specially attending off-site events. We were able to get it up and going at any time. Other Points of Sales software is very clunky when it comes to a mobile application. Because of the versatility and ease of use, we do recommend it for small businesses.

Pros

Square is a payment processing system with supporting systems such as Point of Sale. We initially did the trial period to determine if it meets our requirements. It was very user-friendly and easy to use. The training was easy for the staff. If we had any issues, customer support from Square was always available. Sometimes we did have a short wait, but issues were always resolved.

Cons

Square didn't have a many features as other Point of Sales software. Reporting and analytics were pretty limited. The software did have some, but not as much as we needed. Support was available, but sometimes we had to wait to get help.

ER
AvatarImg

Edgar R.

Information Technology and Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Small business turned Large with Square

Reviewed 2 years ago

Square has helped my business scale to greater heights, more than I could have imagined. The POS is a great addition. My favorite feature is the management of customers, receipts, and automated thank you messages. If I was not using Square but ran into someone using it, I would surely be jumping ship.

Pros

Square is free and easy to maneuver. With no experience, Square appointments made it easy to start my business and manage it. Customers can book on the platform and I can manage appointments and inventory, as well as run my website.

Cons

Square is easily the first choice for anyone trying to start a business. However, some features may seem a challenge to access without any guidance or guide. An example is learning about taxes being applied the first time I used the POS system. Coincidentally, the party I was conducting business with was a tax-exempt business and I had no idea how to bypass the tax.

KC
AvatarImg

Kimberly C.

Apparel & Fashion, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love it!

Reviewed 4 years ago

It's been great! No problem other than the name issue.

Pros

Super easy to use and phenomenal customer service! I've had it for 6 months and never had a problem with the software.

Cons

No cons except, there is no way to change your name with square. I got divorced and wanted to change my last name on square after I had it legally changed and they said I would have to start a new account from scratch. So now I'm stuck with that last name for my business.

JW
AvatarImg

Jessica W.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Simple to use, good interface

Reviewed 6 years ago
Pros

Its very simple to use and train new employees on. Reports are easy to run and can get most data that you need. Allows you to communicate with customers. They are continuing evolving and adding new features.

Cons

Wish there was a way to take a deposit for future orders (placed online or on the phone) so the sales are applied to the date they are picked not the day we take the payment. For advance orders, available pick up times are based on your hours of operations. Wish we could limit that depending on what is being ordered.

KJ
AvatarImg

Kahlil J.

Wholesale, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best POS system on the market today!!!

Reviewed 3 years ago

My overall experience with Square for Retail has been great. Compared to other services it is head and shoulders above the competition and it seems like it will remain this way for the foreseeable future.

Pros

Square for Retail adds a professional look to any small business. It helps raise the sales of your business while finding unique ways to reduce costs. It is a highly customizable app that can be tailored to the specific needs of your small business.

Cons

The only thing that I dislike is the processing fee payment structure that they offer. It is a bit higher than other platforms, but the convenience and ease-of-use of the platform makes it worth it.

AvatarImg
AvatarImg

Matt B.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

One of my core software solutions

Reviewed 6 years ago
Pros

I use Square almost daily for my coffee roasting company. Its easy to use, easy to train others to use, and easy to customize for my ever changing inventory.

Cons

Sometimes I wish the Square app had the same functionality as the Square website. For example, invoices are easier to work with on the web vs. working with them on the app. You can't print invoices from the app, yet you can from the web interface. Just little things like that. Not huge, but minor annoyances.

LM
AvatarImg

Lisa M.

Architecture & Planning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Now i spend my days enjoying my job

Reviewed 3 years ago

again spending my time doing more valuable things lets me grow my business instead of counting tee shirts

Pros

This feature is amazing, it takes a little time to set up, but time well invested. I no longer spend my days counting inventory, just look on the system and current count of all products right there.

Cons

cant say any cons here. We are a water sports concession. Offering hats, sunscreen, phone dry bags etc

NH
AvatarImg

Nathan H.

Alternative Medicine, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great payment processing with little headache

Reviewed 3 years ago

Great. Easy to use with quick payment transfer and straightforward fees.

Pros

Easy to implement and can use on multiple devices. Can also accept multiple forms of payment and not restrict clients to only paying cash.

Cons

Occasionally have difficulty getting software to connect with internet to process cards and the chip/contactless reader will sometimes not want to connect to the device.

JN
AvatarImg

Justin N.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Get Paid Now!

Reviewed 5 years ago

Square has made us more money. We do not have to spend time waiting to be paid anymore. 10/10 recommend.

Pros

We love the ease of use for both us and the client. We used to have to wait for payment via check and sometimes we'd have to follow up with clients for months without getting paid. Now when our technicians are wrapped up in the field.. they have the client pay instantly using their mobile phones with card reader. No more waiting for payments!

Cons

Square is a great software and clients trust it. There is nothing that is negative about Square. Love it.

TW
AvatarImg

Tin W.

Photography, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square

Reviewed 6 years ago
Pros

I love that it's so easy to send invoices in just a second! It keeps track of your clients names and client info, services, invoices etc which is such a timesaver! I can look st a glance and know what invoices have been paid and which ones need to send again.

Cons

I would love there to be a way to enter services in so you don't have to type it in each time when making an invoice.

CH
AvatarImg

Caleb H.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Square Retail works great but the customer service is terrible

Reviewed 4 years ago

Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square.

Pros

The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up.

Cons

I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account.

AvatarImg
AvatarImg

David Y.

Publishing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

A Useful Solution for your eCommerce Needs

Reviewed 5 years ago

Overall I am pleased with Square because, for my business at least, it covers most of my needs. Set up could not be easier. Simply log-in to the application and begin creating store items. You can even allocate a low inventory alert so that you will always know if your inventory supplies are dwindling. It's very easy to assign a bank account to Square and the approval process, unlike some eCommerce providers, is almost instantaneous. Setting up the seller page is also easy and Square offers a variety of templates to choose from. No programming knowledge is needed and the page is largely WYSIWYG, so there are no surprises. The site displays well across PCs, tables, and phones.

Pros

Square for Retail enables you to easily create an online eCommerce store, list your products, and sell them. It's quite simple to use, and this is perhaps what is the best reason to use Square. It is particularly useful for small businesses trying to build sales via social media and other online avenues. At the same time, it is useful for brick-and-mortar stores as well. While I use it for online sales, several of my colleagues use Square in their stores.

Cons

A big drawback is that Square (as of the writing of this review) is unable to process payments from outside the United States. Thus, if you anticipate worldwide sales, Square may not be the best solution for your business. A second drawback is that it can be difficult to reach a live customer service representative. Unlike most companies, in which one simply phones in for service, Square requires that you first create a trouble ticket (at which point you will be assigned a case number). You then use the case number when phoning customer service. It's not horrible but in today's business world it's kind of annoying and time consuming. Square also lacks live online help, which is another downside.

MA
AvatarImg

Melanie A.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

They Allow Fraud and Theft

Reviewed 3 years ago

Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A...

Pros

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

Cons

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

JM
AvatarImg

Janet M.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Point of sale system

Reviewed 4 years ago

Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

Pros

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

Cons

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.