Square for Retail Features

Square for Retail

POS & inventory management for retail businesses

4.71/5 (376 reviews)

Competitor Feature Comparison

ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Backorder Management
Bar POS
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Cash Management
Cataloging/Categorization
Clock In / Out
Commission Management
Cost Tracking
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customization
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
Employee Self Service
Gift Card Management
Historical Reporting
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Item Management
Label Templates
Location Tracking
Loyalty Program
Mail Order
Merchandise Management
Mobile Access
Multi-Channel Management
Multi-Location
Order Entry
Order Fulfillment
Order Management
Payment Processing
Point of Sale (POS)
Pricing Management
Product Identification
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Real Time Data
Real Time Order Entry
Real Time Reporting
Real-time Updates
Receipt Management
Remote Order Entry
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Role-Based Permissions
SKU/UPC Codes
Sales Reports
Sales Tax Management
Search/Filter
Shipping Labels
Shipping Management
Shopping Cart
Stock Management
Supplier Management
Third Party Integrations
Timesheet Management
Touch Screen
Transaction History
Vendor Management
Warehouse Management
eCommerce Management
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ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Backorder Management
Bar POS
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Cash Management
Cataloging/Categorization
Clock In / Out
Commission Management
Cost Tracking
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customization
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
Employee Self Service
Gift Card Management
Historical Reporting
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Item Management
Label Templates
Location Tracking
Loyalty Program
Mail Order
Merchandise Management
Mobile Access
Multi-Channel Management
Multi-Location
Order Entry
Order Fulfillment
Order Management
Payment Processing
Point of Sale (POS)
Pricing Management
Product Identification
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Real Time Data
Real Time Order Entry
Real Time Reporting
Real-time Updates
Receipt Management
Remote Order Entry
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Role-Based Permissions
SKU/UPC Codes
Sales Reports
Sales Tax Management
Search/Filter
Shipping Labels
Shipping Management
Shopping Cart
Stock Management
Supplier Management
Third Party Integrations
Timesheet Management
Touch Screen
Transaction History
Vendor Management
Warehouse Management
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Backorder Management
Bar POS
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Cash Management
Cataloging/Categorization
Clock In / Out
Commission Management
Cost Tracking
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customization
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
Employee Self Service
Gift Card Management
Historical Reporting
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Item Management
Label Templates
Location Tracking
Loyalty Program
Mail Order
Merchandise Management
Mobile Access
Multi-Channel Management
Multi-Location
Order Entry
Order Fulfillment
Order Management
Payment Processing
Point of Sale (POS)
Pricing Management
Product Identification
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Real Time Data
Real Time Order Entry
Real Time Reporting
Real-time Updates
Receipt Management
Remote Order Entry
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Role-Based Permissions
SKU/UPC Codes
Sales Reports
Sales Tax Management
Search/Filter
Shipping Labels
Shipping Management
Shopping Cart
Stock Management
Supplier Management
Third Party Integrations
Timesheet Management
Touch Screen
Transaction History
Vendor Management
Warehouse Management
eCommerce Management
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Mobile apps

iOS App


2,702 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Square for Retail Feature Reviews

25 reviewers had the following to say about Square for Retail's features:

Sam J.

Needs polishing

2017-08-09

streamlined search of product

Pros

The clean display as items are rung up, the favorites aren't on the front screen, and being able to search everything from the front landing page

Cons

No pictures show on products, Item and Inventory Management being different pages on the back end (needs consolidating), and lack of gift card options

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah G.

Intuitive

2019-08-02

Square has been a breeze to use--from easy set-up to easy inventory receiving

Pros

I like how easy and intuitive Square is to use! Our employees were easily trained to use it.

Cons

Some of the reports are hard to access (ie cost of goods sold report was not listed with the rest of the reports)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessie W.

Square Review

2020-01-07

Reporting is really easy, more buyers due to accepting credit cards

Pros

I love that it will track my inventory, that I can sell offsite with it, I can customize discounts and tax rates.

Cons

It takes a little bit of time to navigate through all of the features to get it set how you would like it.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Travis W.

The new way to handle Point of sale

2021-07-17

We started using Square just for events then migrated to using it for all of our credit card transactions and now we use it for our entire point of sale.

Pros

The ability to track inventory is also very helpful, and has simplified my life.

Cons

The void system being only for restaurant usage is a bit frustrating. The reporting system could also use more options for customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Religious Institutions company, 11-50 employees)

Easy for customers and retail owners

2021-06-10

Easy setup, integration with accounting software, good reporting, not too pricey, and very reliable.

Pros

As the person responsible for the reconciliation of inventory and financials I highly recommend it.

Cons

Customer service is not always knowledgeable with front-facing issues and reporting questions but very willing to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
Consultant (Hospital & Health Care company, 1-10 employees)
Verified Reviewer

Less features than free version

2017-04-28

Pros

The new inventory management could have been a great feature.

Cons

We are looking for a more robust inventory system and POS and were excited about continuing with square.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Elizabeth R.

Square Payments Processing is a good credit card processing system

2019-10-16

Other Points of Sales software is very clunky when it comes to a mobile application.

Pros

Square is a payment processing system with supporting systems such as Point of Sale.

Cons

Square didn't have a many features as other Point of Sales software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Crystal A.

Use anywhere!

2018-10-16

I love the simple approach to keeping a card on file for customer, sending inclined to customers and the simple paperless reports!

Pros

I love the ease of using this software anywhere. From mobile to iPads to desktop.

Cons

Having to get a separate chip reader to use new cards.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shawn B.

Fantastic!

2019-11-17

You can create a personalized customer file for each customer and track their sales. I have square loyalty which lets you set up a customer loyalty program to reward regular customers.

Pros

I have the cash drawer accessory so it opens as soon as soon as you complete cash sale. It is basically a very advanced and convenient cash register that isn’t large and bulky.

Cons

You can get the system that requires an iPad but I didn’t see the point. If you don’t have an iPad you have to purchase that in addition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna R.

Great for making sales away from store

2019-12-03

We were able to bring the Square with us to events and make credit card sales where we previously could only accept cash.

Pros

We downloaded the Square app on a tablet and phone and can swipe a credit card for purchases--it's really simple.

Cons

This software does not integrate with the software we use for merchandise, so we need to manually adjust inventory numbers after making a sale. The percentage paid on our end for processing is relatively high.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Legal Services company, 201-500 employees)

Gets the Job Done

2020-08-16

We've had trouble updating inventory and printing barcode labels.

Pros

I appreciate that it can keep track of inventory, but the process of adding items can be overwhelming.

Cons

It is also difficult to add individual inventory items.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyler B.

There may be more affordable solutions, but this one is the easiest

2018-08-29

Pros

We use this application both for point of sale and online sales, it is very easy, and the reporting tools are far superior to competitors.

Cons

Some competitors offer better pricing plans for online sales.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shana T.

Great - for the iPad

2020-01-04

It was fine for my inventory-based sales location where I could have an iPad on site.

Pros

This card reader has been around for a very long time - over a decade I think.

Cons

Come on, people, some of us have Kindles, Androids or even cell phones we want to use with out mobile businesses.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
James A.

Easy to get started and expand as you grow!

2019-10-31

Outstanding overall. Square is super reliable and user friendly.

Pros

Clean and simple design options, easy to add/delete items, keep track of inventory, and an endless list of benefits!

Cons

It is limited as far as page layout and imagery! The gift card function is not displayable on the product pages... or if it is I've not yet figured it out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tammy W.

Square for Retail makes life simplier

2019-10-22

Square enables me to be able to sell remote without having to add pricey equipment.

Pros

We also utilize the system for mobile sales. We love being able to use one system for both.

Cons

This is currently not an option which requires us to have additional third party software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathen R.

Simply Complex

2020-10-14

Overall, it was a great beginning software to introduce our team and staff to setting up and developing a POS system and how to best organize and categorize their inventory.

Pros

The compactness of it was definitely appreciated and it was nice to have one, easy to find location for all the important statistics.

Cons

The customization of it was also one of its downfalls, making it easy to get lost in over expanding on options that on the retailer end looked fine but came out jumbled on the buyer's end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Easy to accept payments on the go and fantastic integration

2020-03-09

I get paid in a reasonable amount of time and it easily integrates with the rest of my shop for recording keeping.

Pros

I’m easily able to charge for specific products, update my inventory when making a sale, and still keep track of the transaction inside my Etsy account.

Cons

The only thing I don’t particularly like is the up charge for accessing funds immediately, but I can usually wait the couple of days to get paid and it’s not a big deal.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Great tool for small businesses

2018-09-14

Pros

The setup is easy as is entering inventory and keeping customer information.

Cons

Depending on what system you use for doing your books it may be a bit of a challenge exporting the data in the right format if it isn't natively supported

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

After my neighborhood coffeeshop acquired one of these neat little tablets, I was instantly charmed.

2018-03-13

Phenomenal service

Pros

Its ease of access. The card reader faces the customer and allows for tipping and receipt management.

Cons

The swiveling of the tablet was a bit awkward but thats about the only thing that put me off from this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Square is a simple to use product.

2018-06-21

Easy to use credit card processing on a mobile phone.

Pros

It's easy to set up products, coupons, discounts etc.

Cons

I haven't come across any real cons yet. Perhaps maybe pricing 2.65% but I think that is actually on the low side across the board, so maybe not a con?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tara J.

Square makes my life easier

2019-07-15

I am able to keep track of inventory as well as orders and customer info all in one place.

Pros

Also, Square automatically sends invoice reminders to my customers so I don't have to.

Cons

The only thing that I can honestly say I don't like is that you have to have at least $25 in order to do same day deposit.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashutosh T.

good way to take payments

2019-02-26

Pros

nice overall integration of the point of sale

Cons

high commission on sales is an issue other things are good though

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara M.

Great retail app for the price!

2019-03-12

Using Square allowed us to offer credit card purchases the day of our 5K.

Pros

I like the ease of use. It didn't take long to learn it.

Cons

You can export the data and do the heavy lifting in Excel, but would be nice to have it built into Square.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Elisabeth J.

User Friendly & Great for Business

2020-01-22

I have used this to take point of sale transactions; it made it easier for me to make larger sales because I was able to take credit and debit cards.

Pros

Square made it easy for me to take point of sale credit card transactions.

Cons

I am not sure the fee associated with using this product is competitive. It may be, but I am not sure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Great POS for Small Business

2020-01-13

We would like to see Square integrate better with other platforms.

Pros

You also get the benefit of free hardware if you choose not to purchase the Square POS system. Square deposits are quick, no holding funds for long periods of time like PayPal.

Cons

The inventory tracking system is cumbersome and doesn't work nicely with QBO or Shopify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more