Leadfeeder Reviews

Leadfeeder

Generate B2B sales leads from website visitors

4.29/5 (85 reviews)

Pros
  • See my previous comments: ease of use, reliability, database quality, rich functionality, nice & clean design.Sophie G.Read the full review
  • A cool aspect of tying activity to a company rather an individual is that you could get a better snapshot of a company's interest. Super easy to use solution.Matt L.Read the full review
  • Leadfeeder is a great B2B tool to find out the companies that visited our website and also what is it that they are looking for. The best part is it's integration.Arshad S.Read the full review
Cons
  • I believe you can push hard now with all the hassle about the EU privacy panic.Sampsa D.Read the full review
  • Sometimes the information on the company is missing or does not concur with what I find on LinkedIn such as the number of employees.Faris T.Read the full review
  • It won't make miracles by itself, of course, but if you don't already track the things Leadfeeder can show you, you are doing something wrong.Ottomatias P.Read the full review
97%
recommended this to a friend or a colleague
Anthony Miller

Our secret sales weapon!!

Used daily for 6-12 months
Reviewed 2019-07-25
Review Source: Capterra

Pros
Leadfeeder provides accurate data of visitors to our site. I really enjoy understanding the user's behavior across all of our content. The Hubspot integration is vital for our sales team. I usually start with reaching out on LinkedIn to leadership at the prospects we see.

Cons
Can't think of anything!! Keep on improving what you already have.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Anonymous

We use Lead Feeder to track who is visiting our site and what pages they are looking at.

Used daily for 6-12 months
Reviewed 2018-03-07
Review Source: Capterra

Information that helps us determine if our marketing efforts are effective. We have been able to track site visitors through the entire sales process using the information from Lead Feeder.

Pros
What I like most about Lead Feeder is how easy it is to see what pages site visitors are visiting the most. It also shows how long they are on the page. This information helps us determine if our content marketing strategies are working. We use the visitor information provided by Lead Feeder to determine if we are reaching the industries we most want to reach. It's also great that Lead Feeder provides some contact information for the visitors on our site. We have been able to make a few connects throughout the marketing process that have converted into sales.

Cons
Setting up filters is a little challenging with Lead Feeder. Especially when filtering out information we do not want to see or pay for as a lead. We would like to filter out a lot of the international results we are seeing as leads. Visitors from those countries are not our target market, so we filter out their information to avoid paying for it as an unqualified lead. I have to manually set up a filter for each country that I want to block from our leads information. It would be easier if I could just select a filter that blocks international traffic with just one click.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Pekka Huttunen

My daily source of sales leads

Used daily for 6-12 months
Reviewed 2020-04-24
Review Source: Capterra

Leadfeeder helps me and my sales team to follow on hot leads and it detects new prospects. I can also see the impacts from our marketing activities as traffic amounts

Pros
I like the simplicity and that data is also automatically updated to relevant CRM accounts in our Pipedrive

Cons
If you want to keep the cost down and the clarity up you must constantly hide non relevant companies from showing up in your lead feed. Well, it is needed only once per company, but if you have a big prospect base and you do not clean up, then the tool becomes more or less useless

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Gayla Worrell

We use Leadfeeder to see who's been visiting out site.

Used daily for 1-2 years
Reviewed 2018-05-22
Review Source: Capterra

Pros
I didn't set it up and I'm not an admin but, as a member of the marketing team, I get an email that tells me who visited the site. It's simple to use and happens automatically.

Cons
It could be the plan level or the way we have it configured but all it tells me is the company that visited. It would be helpful if there was other firmographic and behavioral data included about the visitor: job title, how long they stayed on the site, pages visited, etc. Our careers page gets a lot of traffic so we want to weed those visitors out of our marketing efforts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Arshad Shah

A Great B2B lead generation tool

Used weekly for 1-2 years
Reviewed 2020-02-07
Review Source: Capterra

Leadfeeder greatly helps us in crafting better Marketing Campaigns. Our email campaigns are more effective as we are now able to draft them by gaining insights from Leadfeeder.

Pros
Leadfeeder is a great B2B tool to find out the companies that visited our website and also what is it that they are looking for. The best part is it's integration. It easily integrates with several CRM's and other email tools. Leadfeeder has really helped us understand our prospects and customers in a much better way than ever before. I am also impressed by Leadfeeder's ability to show the contacts from companies that view our site.

Cons
I am a satisfied user of Leadfeeder and cannot think of any dislikes. However, I would like to suggest that it will really be great if they can add a feature that can define the quality of the leads that visit our site. This will help us in reaching out to our prospects in a much better manner.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Jay Gross

Leader in Feeding important information!!!

Used daily for 1-2 years
Reviewed 2017-04-04
Review Source: Capterra

I have been using Leadfeeder for several months. The only negative I would have is though we know what company and what the IP Address is that the visitor uses, we have no pertinent information to contact an actual individual. However that being said. If Iam discussing business with a company and they are now on our website for an extended period of time, and I can see what pages they have visited, it gives me a great deal of information as to how serious my potential customer is about doing business. It also gives great information about my competitors who visit, and I can get a good feel for potential business in a particular vertical by viewing several companies who visit us in the same industry. I think the product is a valuable tool in my business arsenal.

Pros
ease of use

Cons
can't get actual visitor information

Response from Leadfeeder


Hi Jay, great that you are finding use for our tool! Sounds you really know what you are doing. Thanks for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Caleb Ogweh

LeadFeeder Review

Used daily for 6-12 months
Reviewed 2019-03-26
Review Source: Capterra

My team and me are able to track our prospects and how they engage with our websites.

Pros
Leedfeeder is one of the most useful lead generation tool for me at the moment, I can easily identify individuals and companies visiting my website and turn them into customers.

Cons
I wish to seem more sales-making features in future updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Anonymous

Great for lead gen

Used weekly for 6-12 months
Reviewed 2019-11-13
Review Source: Capterra

Very interesting, smaller companies have bad data but overall pretty cool.

Pros
Leadfeeder is a super interesting option for tracking actual leads that visit your website. They try to provide as much contact information as well as visit details which is helpful for actioning.

Cons
It can be a fine line to leveraging Leadfeeder and creeping people out. It would be a challenge to use for cold leads but amazing for nurturing the sales funnel.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

Minimize review

gabby hirsch

Good!

Used daily for less than 6 months
Reviewed 2020-01-13
Review Source: Capterra

It is great to know what exact pages people have been to and how I need to follow up with them.

Pros
So far, lead feeder has shown a major impact on how we track and engage who is present on our website and integrates well with other software.

Cons
Lead Feeder does not easily let you filter categories as much as I would like it to. It does have a lot of other great features though.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Antonio Pedro Faria Canario

Very Useful for Biz Dev

Used weekly for 6-12 months
Reviewed 2019-09-14
Review Source: Capterra

I wanted to better understand my website audience. It allowed me to do that.

Pros
I began using this software after searching for ways to capitalise website traffic. It allowed me to better understand my audience, and give my sales team better leads.

Cons
The trial version is very limited but that is to be expected given the quality of the service as a whole.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

Minimize review

Anonymous

Thanks to Leadfeeder I am aware who visits my website, which pages and for how long.

Used daily for 2+ years
Reviewed 2017-11-09
Review Source: Capterra

Great insight about the kind of organisations and individuals who visit my website, and excellent feedback on the content of my website as they show which pages were visited and for how long.

Pros
Leadfeeder shows me which pages on my website were visited, how long, plus the lead contact of the visitor. I am so pleased with this service as it gives me valuable feedback on my content and the kind of organisations and individuals who are interested in my products and services. I have done a lot of research on monitoring softwares before I came across Leadfeeder and was pleasant surprised that they are so much more advanced than similar other softwares. I strongly recommend Leadfeeder as the best monitoring software on the market. They also have a very friendly and competent customer service. In total, Leadfeeder are the best business partners my company has had as they have added exceptional value to my business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Henrik Dyring

Leadfeeder is a great tool for lead generation

Used daily for 1-2 years
Reviewed 2017-04-04
Review Source: Capterra

We are using Leadfeeder to see which potential customers are visiting our website. We are a B2B niche market company and we sell our products all over the world. It is really helpful to see what potential customers are visiting our website so we can direct our sales to highly potential leads. It is also nice to see who is visiting our website as a follow up on exhibitions, campaigns etc. We also like the overview per customer that Leadfeeder deliver, so we are able to see the full history of their visits to our website. Would of course love to see what person has visited our website, but maybe one day .....

Pros
Simplicity, easy to install, full overview of history per customer

Cons
There has been periods with a lot of SPAM, but it has improved a lot

Response from Leadfeeder


Hi Henrik,

thanks for your review! We have improved our filtering for non-companies and we're glad to hear it's working for you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Clive Roux

Non-profit experience

Used daily for 6-12 months
Reviewed 2017-04-04
Review Source: Capterra

IT is a pretty good product, but we don't make any money from it and because a lot of firms interact with us we are cut off about the 10th of the month already. There is absolutely no point in us paying more fro the service as we make no money from it, but I wish I could see all, not just 1/3 of the firms visiting us. Because the information is mainly firms i.e. Microsoft. There is absolutely no way to get to an individual. For that reason it is useless as a sales tool. So as a user experience/tracking tool it is bordering on too expensive. Most people coming to our website are looking for information, not really to buy something. BUT I appreciate Leadfeeder as a limited use tool.

Pros
YOu can see who (firms) are coming to your site.

Cons
You can't connect to the person who came. We sell to people, not firms. Therefore it is NOT a LEADFEEDER. IT is a customer path tracking tool.

Response from Leadfeeder


Hi Clive, we are sad we couldn't help you better. :( Still, thanks a lot for your positive review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Sophie Gosteau

Nice web tracking application

Used daily for 6-12 months
Reviewed 2017-04-05
Review Source: Capterra

I've tried 3 or 4 web tracking applications over the past years and finally selected Leadfeeder for our team for many reasons: ease of use, modern & pleasant design, useful and easy-to-set-up functionality (sorting and filtering features), quality / richness of the IP address database in many countries of interest to us (while many platforms are US centric). I didn't rate the customer support (see above) as I never had to contact them as the platform is of intuitive ease-of-use and as the application has always worked perfectly well for the year or so we've been using it.

Pros
See my previous comments: ease of use, reliability, database quality, rich functionality, nice & clean design.

Cons
Nothing.

Response from Leadfeeder


Thanks for your review Sophie! Let me assure you that we won't fail you with the support either, in case you might need it at some point. :)

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Stellan Kristiansson

A real eyeopener for our online marketing

Used daily for 6-12 months
Reviewed 2017-04-05
Review Source: Capterra

Before we introduced Leadfeader we where driving blind on our webpage. Sure we got visitors but where they qualified? Alos drilling down in analytics where hard work. We needed a way to present leads for our salesteam without to much tech. The Leadfeeder email reports solves this. They are pushed to our sales staff every morning, sorted on different markets so each person gets his/heres relevant leads. Our awarnes is now very high on whats going on at our web page. Also we hava a clearer view of what leads/companies that comes from Adwords campaign because you can set up Adwords reports with company resolution. Very useful! We have tried other similar solutions but Leadfeeders email reports and support our outstanding!

Pros
Email reports. Adwords resolution to company. Quick support.

Cons
The price is a bit high compared to competitors

Response from Leadfeeder


Thanks for your review, Stellan!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Randell Grooms

So far, experience has been very good. Would be nice to capture the IP

Used daily for less than 6 months
Reviewed 2017-09-25
Review Source: Capterra

Pros
It loads quickly. User friendly. The web based software compares to a contact list with a brain. It shows how long they are on the website and which links they visited. Interaction whether by phone or email, and nowadays across other channels such as social media or even your customer helpdesk. That information is a gold mine of opportunity, allowing me to identify prospects for up- or cross-sell, convert existing customers to new products or services, target new marketing, or even track invoices. Having this web-based software for my business can dramatically improve my team's collaboration and productivity, increase sales, and heighten customer satisfaction.

Cons
Would be nice to know who is actually looking at the website. Maybe a dept. or a more accurate description of their location. i.e. IP address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Anonymous

Great addition to Marketing Stack - identify effectiveness of campaigns and sources

Used weekly for 1-2 years
Reviewed 2018-11-23
Review Source: GetApp

Pros
We brought LeadFeeder into our stack to identify effectiveness of our ABM campaigns. We wanted to know how effective our campaigns were at attracting new verticals and geo's from our in-target companies and LeadFeeder accomplishes this seamlessly. Bonus points for ease of integration.

Cons
LeadFeeder can be overwhelming with the amount of emails that are automatically sent. We've created tonnes of feeds for varying purposes; if you're not careful, you can end up with 20 emails every morning updating you on the feeds. That said, this is easily configured and turned off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kaileena Sandoval

Leadfeeder Review

Used weekly for 1-2 years
Reviewed 2018-10-16
Review Source: Capterra

Very positive and helpful in prospecting accounts.

Pros
I like being able to see who has been visiting our website so we can prospect smarter. The look and feel of the app is easy to understand as well. I like being able to create tags and add them so you can work through the list faster.

Cons
I don't like that it will show the same website hit multiple times, I wish they filed all hits from the same domain under one showing and just show how many times or people viewed it from that domain under that hit. There are a lot of duplicates which takes longer to go through the list that way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

William Candy

Great tool for seeing who was on your website

Used daily for 1-2 years
Reviewed 2018-12-15
Review Source: Capterra

Tracking who visits my website

Pros
Very easy integration into website. Easy reporting. Tons of offers for customer support.

Cons
Somewhat pricey for small companies that get a lot of visitors but are only concerned with a few of them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Zach Ettelman

Leadfeeder is a game changer for our sales team and an invaluable outbound sales prospecting tool

Used daily for less than 6 months
Reviewed 2017-09-29
Review Source: Capterra

Solid lead generation insights that fuel our outbound sales process. We save a lot of time and effort looking for contacts and having this information automatically be synced with Salesforce.

Pros
The ability to see contacts associated with the company that is viewing our site is great! I love that Leadfeeder tracks the history of all site views from a particular company. Leadfeeder's workflow features that allow users to assign leads to people and have information pull from Salesforce is amazing. I really like that Leadfeeder allows us to hide ISP views and views that are not relatable to our ideal targets.

Cons
Right now, there is nothing that I would say that I don't like about Leadfeeder. The only area of improvement that I see would be in the UI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Ottomatias Peura

Get more value from your website

Used daily for 6-12 months
Reviewed 2017-01-31
Review Source: Capterra

Leadfeeder can help you turn your website from a brochure into a lead generation machine. It won't make miracles by itself, of course, but if you don't already track the things Leadfeeder can show you, you are doing something wrong.

Pros
It's easy to setup and has integrations to tools we already use (Mailchimp, Salesforce)

Cons
It could filter ISPs better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Giulia Carboni

The best choice

Used daily for 6-12 months
Reviewed 2017-04-11
Review Source: Capterra

Getting qualified sales leads has always been a challenge and a loss of time: you keep contacting people without having the idea whether or not they're interested in your service. This was my daily situation before the discovering of leadfeeder. Now it's simply the first page i read every morning and i couldn't be more satisfied.

Pros
Very easy to use, perfect integration with Pipedrive and Mailchimp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Ashley Salvador

A great complement to existing sales processes

Used daily for less than 6 months
Reviewed 2017-09-21
Review Source: Capterra

Competitive data, lead and opportunity insights.

Pros
- Great for sales prospecting - Provides fairly accurate information - Shows when and where opportunities visit your site - Great for customer success as you can be proactive when existing clients visit your website - Ability to push to Salesforce - Very responsive customer support

Cons
- Some data is not accurate - Does not include Google keywords - Not having the ability to exclude certain pages from your lead total. We have a huge amount of visitors to our site that are not leads. Unfortunately, we have to individually hide them so that they don't count towards our monthly total. It is a very frustrating process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Carol Luong

An excellent tool for B2B companies to see leads who visit their website!

Used daily for less than 6 months
Reviewed 2016-09-13
Review Source: Capterra

Even though my digital news service website isn't exactly a B2B company, we used Leadfeeder to track companies who were visiting our website for potential sponsor and ad revenue opportunities. The platform was so easy to use and it literally took under 2 minutes to get started without any technical background needed. Then once on, the onboarding tutorial was great. Their live chat support is also a big plus.

Pros
Custom feeds, custom notifications, LinkedIn integration, Mailchimp integration

Cons
I look forward to when they enrich their data even more and have more integrations, which I know is coming very soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Ken Ingram

Easy to use

Used daily for less than 6 months
Reviewed 2017-09-21
Review Source: Capterra

Better information as to whom is visiting our website

Pros
Nice interface. What I like most is that it shows all pages viewed and how long a company was viewing each page.

Cons
I believe it doesn't pick up every site visitor? I've had a couple companies reach out to us and there was no listing in leadfeeder that showed the company came to our site. I have no definitive proof of this, but it seems like it's missing a few. It could also be that the individual was not working at their office as it seems it only tracks corporate IP addresses. Personal IP addresses would be of little value anyways as it would be the IP of the service provider .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review