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Outreach
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
Table of Contents
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Outreach - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Outreach overview
What is Outreach?
Outreach is an AI-powered sales engagement platform designed to drive revenue success. It offers advanced workflows, AI insights, and accurate forecasting to support sales teams throughout the process. AI Agents automate prospect research and recommend actions to streamline selling activities, while account insights help align teams with buyer priorities. The platform’s deal management tools inspect pipeline opportunities, uncover risks, and prioritize actions to accelerate deals. Conversation insights enhance coaching, and forecasting capabilities optimize revenue predictability. Outreach also aligns sales, success, and account teams, flags renewal risks early, and automates retention strategies. Its secure, configurable system ensures data security with customizable access controls.
Who uses Outreach?
By industry, Outreach reviewers are most commonly professionals in computer software (40%). The most frequent use case for Outreach cited by reviewers is as a sales engagement platform (60% of reviewers).
What are the most popular integrations for Outreach?
The Outreach integration most frequently cited by reviewers is Salesforce Sales Cloud, a CRM product rated 4.7 out of 5 for its integration with Outreach.
Starting price
Alternatives
with better value for money
Pros & Cons
Engagement
Usability
Sequencing
Reliability
Telephony
Workflow
Outreach’s user interface
Outreach pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.2
Customer support
4.1
Reviews sentiment
What do users say about Outreach?
Reviewers feel Outreach streamlines sales and marketing processes, making prospecting, email campaigns, and daily tasks more efficient. They appreciate its automation, robust sequences, and integration with tools like Salesforce, which help teams save time and stay organized. They find it user-friendly after initial setup, and say it boosts productivity and collaboration across teams.
Some report frequent bugs, glitches, and slow support response times, which can disrupt workflows. They mention challenges with customization, onboarding, and occasional issues with call quality and email formatting. They wish for improvements in customer support and easier navigation for new users.
Select to learn more
Who uses Outreach?
Based on 307 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Outreach's key features
Most critical features, based on insights from Outreach users:
All Outreach features
Features rating:
Outreach alternatives
Outreach
Starting from
No pricing info
Salesforce Sales Cloud
Starting from
25
Per month
Marketo Engage
Starting from
No pricing info
PandaDoc
Starting from
19
Per month
Outreach pricing
Pricing plans
Pricing details:
Engage
No pricing info
Features included:
- Custom Quote Available
- Templates & Snippets
- Sequences
Call (Voice package)
No pricing info
Features included:
- Integrated Sales Dialer
- Live Call Monitoring
- Custom Call Dispositions
- AI-Powered Call Summary + Q&A
Meet
No pricing info
Features included:
- Real-Time Call Recording + Transcription
- AI-Powered Smart Meeting Assist
- Automated Summary + Action Items
- Comprehensive Search, Playlists + Clips
Deal
No pricing info
Features included:
- AI-Powered Smart Deal Assist
- Deal Health Score
- Deal Grid
- Deal Overview with Activity History
Forecast
No pricing info
Features included:
- Pipeline Dashboard
- Forecast Rollup
- AI-Projection
- Scenario Planning
Amplify
No pricing info
Features included:
- AI Deal Agent
- AI Research Agent
User opinions about Outreach price and value
Value for money rating:
To see what individual users think of Outreach's price and value, check out the review snippets below.
Nate E.
Mid-Market AE
Florence B.
VP Marketing
Outreach integrations (139)
Integrations rated by users
We looked at 307 user reviews to identify which products are mentioned as Outreach integrations and how users feel about them.
Integration rating: 4.7 (18)
“Like Gmail, this is mission-critical as your CRM is your single source of truth and there is no point in having Salesforce if you don't hook it into your engagement platform to consume all the necessary information to analyze or feed into a RevIntel or other BI type of aggregator.”
“Salesforce as a CRM with detailed customer data and insights. Outreach was used on top of Salesforce to be more efficient and strategic in my new business prospecting.”
“Lets me sequence my contacts to outreach and puts it into a sequence for me ”
“Two-way sync makes sure all activity and updates are current in all systems.”
Christopher R.
Head of Global Revenue Development
Integration rating: 5.0 (3)
“You need to have your email tracked for engagement analysis and activity measurement, and then the same goes for your calendar as well.”
Christopher R.
Head of Global Revenue Development
Integration rating: 4.7 (3)
“Not essential to have directly integrated with ZoomInfo as this can feed through Salesforce and others, though I've always believed the more you can directly integrate with one another the better your data quality is going to be. That's also something Outreach does quite well with the number of available integrations they have with other popular products.”
Christopher R.
Head of Global Revenue Development
Integration rating: 5.0 (2)
“They have a great omnichannel interface and make sequencing across those touchpoints very simple and straightforward without having to jump back and forth from page to page like other products make you do.”
Christopher R.
Head of Global Revenue Development
Integration rating: 4.0 (1)
“Coordinating your ABM efforts isn't critical per se, but will make all the difference in the world if you set it up and develop the right process for your strategy, it has the ability to be a real game changer”
Christopher R.
Head of Global Revenue Development
Integration rating: 3.0 (1)
“it was nice to be able to recreate some of the reporting in DOMO for use in other applications, but it wasn't critical.”
Kyle W.
Director, Revenue Operations
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Outreach customer support
What do users say about Outreach customer support?
Customer support rating:
We analyzed 38 verified user reviews to identify positive and negative aspects of Outreach customer support.
Widespread user sentiment highlights fast, responsive, and proactive customer support from the Outreach team.
A significant portion of users appreciate the helpfulness, professionalism, and ease of contacting support via chat or UI.
A minority of users report slow response times, unhelpful answers, and difficulty resolving billing or technical issues.
Support options
Training options
To see what individual users say about Outreach's customer support, check out the review snippets below.
“Integrations are quickly updated and added and the customer service is fast & responsive to any issues or questions.”
Adam G.
Enterprise Growth
“I managed this software as the admin, and what i really about this software is that their customer experience team is very helpful and professional.”
Dennisse A.
Operations Manager
“This wouldn't be an issue if their customer support team got back to you quickly to resolve issues, but unfortunately I've had a few issues where the response time was more than 3 days.”
Emily Z.
Sales Manager
Outreach FAQs
Outreach has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using Outreach?
Q. Who are the typical users of Outreach?
Outreach has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Outreach support?
Outreach supports the following languages:
English
Q. Does Outreach offer an API?
Yes, Outreach has an API available for use.
Q. What other apps does Outreach integrate with?
Outreach integrates with the following applications:
Tray.io, BombBomb, RightBound, Dialpad, Make, BigPicture, Microsoft Outlook, Aircall, LeadIQ, Terminus, Slintel, DataGrail, ZoomInfo Sales, Bearworks, RollWorks, Coefficient, Crunchbase, Zapier, ON24, Influ2, RingCX, Gmail, Koncert, Highspot, Lusha, Company Surge Analytics, Seismic, Sendoso, CloudEagle, Hippo Video, ConnectAndSell, Gong.io, Microsoft Teams, Microsoft Exchange, LeanData, Drift, Zoom Phone, Consensus, Wiza, Twitter/X, Salesforce Sales Cloud, Chili Piper, Folloze, OneLogin, Domo, Mindtickle, Dropbox DocSend, Postal, SendGrid, Okta, Microsoft 365, Demandbase One, Surfe, MonsterConnect, 6sense, Salesintel, Alyce, Workato, Showpad, Clari Copilot, Spinify, Cognism, Fivetran, ExecVision, SalesScreen, Skyvia, LinkedIn Sales Navigator, Crystal, Vidyard, RocketReach, Crossbeam, Mutiny, upcell, PhoneBurner, HubSpot CRM, Qualified, Transcend, Opensense, Intercom, Snowflake
Q. What level of support does Outreach offer?
Outreach offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base
