Shift4Shop Pricing Plan & Cost Guide

Shift4Shop

Rocket fuel for your business

4.39/5 (108 reviews)

Shift4Shop Pricing

Pricing model: Free, One Time License

End-to-End eCommerce: Free for life ($0, US-Only)

Basic: $29/month
Plus: $79/month
Pro: $229.99/month

Competitors Pricing

eDesk

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Nuxeo

Pricing model: Open Source, Subscription
Free Trial: Available

Salsify

Pricing model: Subscription
Free Trial: Available

JotForm

Starting from: 29.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Amilia

Starting from: 99.00/month
Pricing model: Subscription
Free Trial: Available

Shift4Shop Pricing Reviews

Pros

  • They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site.Jim L.Read the full review
  • Love the ease of 3dcart and the amazing customer support. Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.Amy S.Read the full review
  • I really love that I can customize my store according to my requirements and it's fully secure.Muddassar B.Read the full review

Cons

  • I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly.Jim L.Read the full review
  • The only problem I have encountered is the inability to provide a coupon based on type of checkout option.Jason H.Read the full review
  • There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.LORRAINE S.Read the full review
95%
recommended this to a friend or a colleague

25 reviewers had the following to say about Shift4Shop's pricing:

Anonymous

the best ecommerce shopping cart software

Used weekly for 6-12 months
Reviewed 2019-07-30
Review Source: Capterra

Well-priced service with plenty of customization options and excellent customer support!

Pros
unparalleled customization options. Solid customer support. Lots of payment gateway options. Integration with Google Sponsored, ebay, etc. Cheaper than the competition. Most importantly, the ability to tag items with metadata and key words for SEO purposes.

Cons
There's a few small glitches. Returns of individual line items is not easy. Sometimes the username/password input seems to freeze up. Knowledge base still references old platform. But overall well worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great Solution for Growing Online Sales

Used daily for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

3dCart allowed our direct sale business to become an online business, with bells and whistles we thought would only be possible at a much higher monthly cost. We were able to develop a multi-state following, and offer incentives and loyalty programs, all for a very affordable monthly price. The headaches were minor in comparison to what 3dCart has done for us!

Pros
For a small, growing business with an ever-expanding product base, 3dCart meets the need for scalability, ease of adding product details, behind the scenes product management and point of sale tracking, giving a really good all-in-one place to track and grow without the heavy investment of some other popular solutions.

Cons
The printed reports are good, comprehensive, and useful; the ability to integrate them easily with other software is somewhat lacking; it can be done, but with some of the accounting software we tried, it was a difficult porting process. Customer service was as helpful as they could be, but many of our shortcomings became wish list suggestions for their developers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Eva J.

Greatest Value Shopping Cart

Used daily for less than 6 months
Reviewed 2016-11-07
Review Source: Capterra

I have used many shopping carts such as Shopify, BigCommerce, VirtueMart (Joomla) and Miva 9, and 3dCart is by far the best. Many users claim that Shopify provides good SEO - yes and no. I found out that this is because Shopify automatically fill in the meta tag fields, so a novice user does not have to worry about SEO. Most of these other platforms have many restrictions and more meant for novice users. For 3dcart, one has the flexibility to do anything and get the best out of the platform. I particular love the support and technical teams. They go all the way out to assist us, even to restructure the databases to accommodate our migration. To me, that's impressive. 3dCart includes many apps as standard for a low monthly price, whereas, many of these important apps such as customer management system, live chat etc are not included in most of these other platforms, and one would have to purchase the apps separately from third parties which may make the monthly operating cost very high. As a previous Shopify user myself, I've heard many disgruntle users over the high monthly costs and many are contemplating migrating. For me and my company, 3dCart provides the best value and I award it with 5 stars all round. Well done, 3dCart!

Pros
Easy to use, flexible, value for money

Cons
Setting up sub-categories can be a challenge

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian K.

Flexible software

Used daily for 1-2 years
Reviewed 2016-11-07
Review Source: Capterra

I am very happy with the service. I like how flexible the software is. It is not just plug 'n play like a do-it-yourself site builder. If you know a little bit of programming you can really customize the appearance and functionality of almost every component of the site. The only reason that I didn't give 5 stars for 'support' is because the online chat is gone. I used to be able to chat with someone in real time but now there is never anyone available. I do always get a response but it is the form of an email and it's the next day. Sometimes, i have a quick question like, "I can't find XYZ.html and i want to edit it." The support staff is good though. I would not have my site without them They really taught me a lot about how this software works so that I can do things for myself.

Pros
Flexible. Good price.

Cons
Can't think of one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

3d cart

Used daily for 2+ years
Reviewed 2016-09-19
Review Source: GetApp

I have been using them for over 2 years to host out website. They always provide good service. I have never had any problem with them and they provide great customer service

Pros
reasonably priced, great customer service

Cons
none that I can think of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tom K.

I am amazed at how many good things 3D cart does.

Used daily for 2+ years
Reviewed 2018-01-21
Review Source: Capterra

Pros
It is feature rich. It does everything it should, and It even has modules that can be turned on that do even more. This is an excellent shopping cart and I now have three of them. Easy to use once you get the hang of it.

Cons
There are some things I would like to add, things I consider to be basic customizations, like the ability to add flat rate shipping at different rates per product. 3D Cart has for hire programmers to do it but for a steep price. I would like more affordable customizations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anna G.

Helped my business grow

Used daily for less than 6 months
Reviewed 2016-11-07
Review Source: Capterra

I love that you can get everything bundled for a low price with 3dcart. It was easy to use and the support is great! Their are so many features, that really help keep track of my business and sales. I would recommend 3dcart. Whether you are small or large or anywhere in between they can handle all your ecommerce needs!

Pros
So many options

Cons
A little difficult to maneuver at first, but the support is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rebecca N.

I switched to 3 D Cart when Prostores discontinued their shopping cart software

Used monthly for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

Lots of options

Pros
Move was easy as they did it for me at no charge. It has a lot of features. I just haven't learned to use them all.

Cons
Price is a little more then I want to pay. I am not getting as much success as I did with ProStores but that is do to lack of integration with eBay. They are always trying to sell me expensive upgrades.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Dan O.

Great site/Great support

Used daily for less than 6 months
Reviewed 2016-11-08
Review Source: Capterra

It took us a day or 2 to familiarize ourselves with the layout but once we did we found it pretty user friendly. Any time we had a question we could reach support by phone or email and found them very helpful!

Pros
Loads of different options for programming and editing the site. Way more offered than our last website provider and for the same price.

Cons
Took a bit of time to figure out where everything was so we could edit certain pages or functions on the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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LORRAINE S.

Ease of use

Used daily for 6-12 months
Reviewed 2019-08-05
Review Source: Capterra

Tech support has been very helpful with my Google listing issues and directed me in how to resolve my issues. I was able to work within the software to make the necessary fixes.

Pros
I moved my store from another website host that use a very hard program to use. I found this software very easy to use and navigate. I was able to get my store up and running in a few days.

Cons
There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

A good alternative solution to other products

Used monthly for 6-12 months
Reviewed 2019-05-30
Review Source: Capterra

Pros
Easy to use with great information on how certain things work.

Cons
Any customizations you may need can get pricey. There are some options with pricing it can’t do that other solutions can.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Mitch H.

Happy Volusion Switcher!

Used daily for less than 6 months
Reviewed 2016-11-07
Review Source: Capterra

3dcart was brought to my attention at a time where my frustration level with Volusion was peaking. I really didn't want to rebuild my website again, but 3dcart offered so much more bank for the buck that I had to commit and begin rebuilding. The feature I love most is product options - it has simplified my multi-sized product arrays from a both point of views, the customer and administrator. Absolutely love it! I could go on and on about other features that you pay extra of with Volusion, but I'll just say that 3dcart is far superior for the money than Volusion and GoDaddy as well (before Volusion). I didn't give it 5-stars for Features & Functionality because there are a couple simple improvements that 3dcart must make for that 5th star, so I hope they are busy with plans to keep innovating and expanding their eCommerce Platform!

Pros
Product Options

Cons
Lack of a user-editable price option feature. Rewards doesn't account for different level of rewards for a product with price level options. A feature (check-box) to disable directions on the contact us page - for eCommerce sites without a physical store, which is many, why show directions to an address that has no merit?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Greg A.

Took two years to get ecomm site up and running

Used daily for 1-2 years
Reviewed 2017-09-20
Review Source: GetApp

For our needs this was the best. None of the big three do absolutely everything. Requires lots of time and repetition to learn all the tricks, this is a deep program, but we have it do a lot and have it very customized.

Pros
Most everything is customizable if you can figure out how.

Cons
You will constantly run into something it doesn't do such as percentage pricing on options, but none of them do it all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nik K.

Great as a whole

Used daily for 2+ years
Reviewed 2018-07-13
Review Source: Capterra

Pros
The 3dcart-platform is a good starter e-commerce platform for those trying to launch a commerce store. It's easy to use and offers a complete e-commerce solution.

Cons
Not a huge fan of the different price-tier plans that they offer. If you're on the lower plans you seem to always exceed you bandwidth limit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Joe A.

Great Value & Support

Used daily for 1-2 years
Reviewed 2017-02-24
Review Source: Capterra

3dCart is my fourth ecommerce platform, best so far, great features for the money. There are some basic things like better Captcha that are desperately needed, as well as better flexibility on promotions, but they are improving. So far customer support has been outstanding.

Pros
value, features, support

Cons
minor things, need better Captcha.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

We used the site for one year.

Used monthly for 6-12 months
Reviewed 2018-02-15
Review Source: Capterra

Pros
Super easy to set up, very intuitive. Customer service was a plus, eager to help and easy to get ahold of.

Cons
A lot of items are add ons. We did not get the paid SSL but used the shared one that comes with the base price. Found out this was a mistake.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Robert J.

Excellent product

Used daily for 2+ years
Reviewed 2019-08-06
Review Source: Capterra

I have used 3dCart for my online store probably for more than 10 years now, and I have been completely satisfied with their program and with their customer service. Their software is easy to use and easy to learn. I had them set up the program for me when I first began and it is still working smoothly today.

Pros
ease of use, updates are automatically applied and are not done very often so there is no disruption, excellent service support, flexible program can be easily customized, competitive pricing, excellent tutorials, no coding skill is necessary for use, good communication from the company from

Cons
too many options for add ons for similar types of add on modules, a lot of space wasted on the screen (better now with the latest upgrade), finding photos in file manager is difficult

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Barbara T.

Great website for small or large webbased business.

Used daily for less than 6 months
Reviewed 2016-09-19
Review Source: GetApp

I really wanted a shopping cart with my website. But I only have a few products. 3dcart has pricing levels to fit all needs. I am able to have a complete website with cart for less money than I was paying for an informational only site. I'm one happy customer.

Pros
Easy to use and the help is great.

Cons
I haven't found any cons yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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gareth B.

very easy to use and customer service brill

Used daily for 6-12 months
Reviewed 2018-03-09
Review Source: Software Advice

Pros
pretty fast even with low wifi , strong piece of equipment and is not fragile so don't be afraid to get hands on

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chris M.

Do Not Recommend This Product

Used occasionally for less than 6 months
Reviewed 2017-06-09
Review Source: Capterra

Pros
It is an affordable e-commerce option, which has some basic functionality similar to other platforms out there.

Cons
Absolutely horrible customer service! When issues arise it can be hard to get in touch with someone to help with the problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Great Features!

Used monthly for less than 6 months
Reviewed 2018-03-20
Review Source: Capterra

Pros
Really great features with this software for selling on social media such as Facebook, Ebay, Pinterest, etc. There are some great plugins as well that give you access to email, newsletters, CRM, etc. Overall, it's very easy to use!

Cons
Some of the features come with an additional cost. It's sometimes annoying because I already pay for the software and it seems like an unnecessary cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Carlos Adrian V.

Great software

Used daily for 6-12 months
Reviewed 2018-02-10
Review Source: Capterra

Pros
Great software for create the first shopping cart, the integration with zapier its beta yet, but works correctly

Cons
The plugins are very expensive, it's hard to customize the style, limited number of users and permissions

Rating breakdown

Ease of use
Features
Customer support

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Anonymous

The strength of 3dcart is in it's features, customization and product listings

Used monthly for 6-12 months
Reviewed 2018-04-09
Review Source: Capterra

Pros
3dCart provides a lot of options and features for customizing your online store. There is more customization available than others- if your products have multiple options the customer needs to select prior to adding an item to the cart, 3dcart is a good fit. If you have a large catalog, 3dcart is also a good fit. Prices are competitive. 3dcart is good for small to medium sized businesses. It is easy to set up and design a basic ecommerce store.

Cons
The design, look and feel of the websites, look dated compared to other ecommerce options. The user checkout is not the easiest. There is also a bit of a learning curve when using the administration interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jessica L.

Very Intense Shopping Cart

Used daily for 1-2 years
Reviewed 2019-08-05
Review Source: Capterra

Having an oversized website can be a huge headache. But breaking things down to parts and structuring them to the 3D Cart system has made it much easier to keep things organized.

Pros
It works well with any level of developer. For beginners you can make and publish a product with just a name, pic and price. But the more savvy can get as detailed on the products and functionality as they want. The site even allows for custom programming and html mock ups. So as a simple to diverse system, this has been the best I've seen. And I have tried many platforms. This has been my favorite. And when they say "unlimited" they mean Unlimited.

Cons
Having such a large website sometimes things break and take time to fix. But they do have 24 hour support to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karolyn S.

Solid Sofware with API Capabilities

Used daily for 2+ years
Reviewed 2016-12-08
Review Source: Capterra

Pros
opportunity to customize is not limited. We've been using 3D cart for about 5 years. I've been mostly happy with how it works. If you have some development background, that helps but is not required. The import/export features and the ability to have control over your site is where they shine. Customer returns are off -- you can return an order easy enough, but if you're returning single line items, it doesn't work -- you have to band-aid that part. Customer service is stellar. For the price, it offers a lot of functionality and opportunity for 3rd party integrations.

Cons
the actual back end phone order/customer service/returns etc needs tweaked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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