Jotform Reviews

JotForm had a lot of options that Google Form and Typeform and other form software don't have. Such as accepting payment, accepting signatures, etc.

JotForm limits what its users can and cannot do with the forms unnecessarily even if you are just making a form for testing purposes. Unlike Google Forms where you can essentially do whatever you want.

Thanks for the positive review and glad that you had a decent experience using JotForm. I'd like to clarify that with our free plan, you can already access all the JotForm core features. However, there are limits including the number of forms. For the free plan, you can only keep 5 active forms in your account. If you have created a test form, you can archive it later so it won't be counted towards your limit. Hope this information helps. Regards!

One of the key things that many users appreciate about Jotform is its ease of use. The platform has a very intuitive and user-friendly interface that makes it easy for users to create and customize their forms, even if they don't have any coding or technical expertise. The drag-and-drop form builder is especially popular, as it allows users to easily add and arrange form fields, as well as customize...

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One potential drawback of Jotform is that its free plan has some limitations, such as the number of forms you can create and the amount of submissions you can receive per month. While these limitations may not be an issue for small businesses or personal use, they could be a hindrance for larger organizations or those with higher traffic needs.Another potential downside of Jotform is that some users...

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It was free. What else do you want me to say?

The Google doc form that Jot Form eventually produced could have been produced through Google docs tools or templates. I wasn't impressed. What was worse, after spending an hour sending out our Jot Form sponsorship form to old and potentially new sponsors, I received an email from a potential sponsor saying that the Jot Form link didn't work. To my disbelief, Jot Form not only disabled our non-profit...

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We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

Thanks for sharing your positive review of our product. We are glad that you are able to utilize our platform for your transition to paperless. If you have encountered any issues, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Easy form creation: JotForm's intuitive drag-and-drop interface and pre-designed templates make it easy to create professional-looking forms without any coding knowledge or technical skills. This saves time and effort in form development.Versatility: JotForm can be used for a wide range of purposes, including surveys, registrations, applications, order forms, feedback collection, event sign-ups, and more. Its flexibility makes it suitable for various industries and use cases.

Dependency on internet connectivity: JotForm is an online platform, which means it requires a stable internet connection to access and use its features. If there is limited or no internet connectivity, it may hinder form creation, data collection, and submission management.Learning curve: While JotForm provides an intuitive interface, some users may still require time to familiarize themselves with the platform and its features, especially if they are new to form builders or have complex form requirements. Learning and adapting to new tools can pose a temporary challenge for some users.

Hello Rob, Thank you for sharing a detailed review of our platform. We do have the Jotform mobile form in which you can collect form submissions offline. For more information, you can check this guide: https://www.jotform.com/help/589-how-can-i-use-jotform-mobile-forms-without-internet-access/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Many people in their reviews stated that they find Jotform's impressively simple and user-friendly and this is absolutely true. The Tables input is excellent and quite appealing. This is better than many other (Free to Use) FTU survey / data collection portals.

There are very limited response in free and trial version with limitation in number of forms you can create. But to understand this is enough. Paid version is not perfectly pocket friendly.

Hello Manju, Thank you for the detailed review of our platform and excellent rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Jotform provides the simplicity needed to create all kinds of forms and surveys. It is great that there is a wide range of ready-made templates that allow us to create the forms and surveys that we need in a short time, and it is also great that we can make modifications to the ready-made templates to suit the topic of the survey as well as our brands. In addition to that, we can deal with any type...

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It's hard not to like Jotform, especially since it's easy to use and the subscription prices are fair and suit all needs.

We are able to control, at the corporate level, the forms being used on field sites. This way we know they are the most recent version and we are compiling the data we need.

We had a couple of support challenges where my account was down for roughly 2 weeks.

Hello, Alex. Thank you for taking the time to share your experience with our platform. It's great to know you're able to use our features. Please get in touch with us using the support contact form found at https://www.jotform.com/contact/ if you have any inquiries or recommendations. We'll be glad to assist.

What I liked the most is how easy it is to create custom forms adapted to the needs of my business. With its intuitive drag-and-drop interface, I was able to create signup, survey, and checkout forms without having to worry about coding or design. In addition, it allowed me to collect information in an efficient and organized way, which helped me improve my relationship with clients and serve their needs more effectively.

Although the user interface is mostly intuitive and easy to use, I sometimes find that the navigation can be a bit confusing, especially when working with more complex forms. Also, I have experienced some minor technical issues while using Jotform, such as errors when submitting forms or problems uploading attachments. While these issues have been rare and have been fixed quickly, I'd still like to see more stability and reliability in the future.

Hello Edna, Thank you for the detailed review of our platform. We are glad you have given us a positive rating. Your feedback is much appreciated. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

We use Jotform for several different reasons in our medical practice. We have used it for employee satisfaction surveys in order to provide our employees with a confidential voice. We have also used it when ordering branded t-shirts to allow staff to select from many different options and colors as far as t-shirts

The only issue I have ever encountered was when trying to populate calculations based on certain answers.

Thank you for the detailed review of your platform. We are glad you had an excellent experience. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

I like jotform for its simplicity. I have used many other platforms to build online forms and Jotform BY FAR outshines them all. It is super easy to use and very user friendly. I like that they have make the user experience so easy to build, implement and tabulate results.

I haven't really ran into anything that I don't like about the software honestly. Anything I have ever wanted it to do is built into it already or they have an integration already in place to assist.

Thank you for your nice review. We are happy to hear about your overall satisfaction using JotForm. Best Regards!

All forms are mobile responsive and a mobile app for Jotform can be downloaded on your phone. Forms can even be created on the mobile app. The desktop and mobile are similar. Choose from many themes and templates., choose from classic form and card form. Form fields are less restrictive. Manipulate forms by drag and drop. Widgets can be added to forms for e-signatures and check lists. Image slide is another choice. Forms can be automated and decrease workload. JotForm advises on how to get better response rates from your forms.

I spend a lot longer than I want using JotForm. It takes a long time to find the right template, the right theme, and personalize them. The freemium plan is restrictive. The customer support team did not answer my questions or solve my problem. I had to ask another JotForm user how to even reach them because JotForm is unorganized.

Hello Rhonda, Thank you for the wonderful comments. We are pleased to hear that our product benefited your company. You can go through our Form templates section here: https://www.jotform.com/form-templates/. Please note that our Freemium plan is to experience the features and services we offer in our form builder; hence we encourage users to upgrade their account if they want to have unlimited access to all the features. Jotform customer service is available 24/7 through our support system at https://www.jotform.com/answers/, with an average response time of less than 2 hours. If you have any suggestions, please contact us using the support contact form at https://www.jotform.com/contact.

Jotform is the first software that consistently does exactly what I want. Every. Single. Time. There's a help topic or community response for everything I've tried to create. It also integrates with our email marketing service, which makes customer communication and follow-ups a breeze. I'm a sucker for flawlessly executed conditional logic, and Jotform does this extremely well. Essentially, every feature I look for is there, ready to do what I need it to, without any kinks, hiccups or work-arounds. Brilliant!

There's no drawback I can think of for Jotform. The only thing that took more effort than I would have liked was verification for sending automatic emails from our domain, but this is only because our organization has tighter security than most.

Hello Lacy, Thank you so much for your awesome review. That really means a lot. We are also glad to know that Jotform works exactly for your needs. If you come across issues, make sure to contact us in our Support System via our Support Contact Form: https://www.jotform.com/contact/ so we can help.

Jotform has been an incredibly convenient and easy to use tool for me. I love that I can create and manage web forms without needing any coding knowledge. The user interface is highly intuitive and I find myself able to quickly complete tasks without having to search through menus and settings.

My only complaint about Jotform is that the free version has limited features and cannot be customized as much as I would like. I wish they had more features included in the free version so that I could take full advantage of what the platform has to offer.

Hello Mohamed, Thank you for the positive feedback. We are glad that you like our no code form builder. You can fully customize the classic form using custom CSS. You can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. Or get the full source code of the classic form. For more information, you can follow this link: https://www.jotform.com/help/104-how-to-get-the-full-source-code-of-your-form. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Jotforms is a simple way to create forms to obtain information and has powerful features for advanced form building. The form builder is drag and drop and provides plenty of options for customization. There is a free version with plenty of features and a cost-effective paid subscription that unlocks plenty of helpful features.

The UX on the submission side is not great. When navigating to the forms to review submissions, I oftentimes have to think twice about where to find them.

Thank you so much for your awesome review Whit. We greatly appreciate it. We believe that viewing the form submissions is easy. On the My Forms page, you only have to select a form then click the Submissions button on the top menu or click Inbox within the form menu to view the forms submissions data. You can also click the number badge just above the form icon to view the submissions data without leaving the page. Example: https://link.jotform.com/SQahsLiiD0 If you have a better idea, please share it with us at https://www.jotform.com/contact/ so we can open a feature request. Thank you so much!

Ease of use and ability to customize a forms CSS to my university's branding standards. Forms are simple and intuitive to build with many options. From standard short and long fields to file upload capabilities, JotForm has many tools to get the job done. Branding was easy to customize by having direct access to the CSS through the form interface.

At the time of use, JotForm's pricing structure wasn't optimal for my organization. We had a few users who needed to create and manage forms but we couldn't find a level of access that gave us what we needed. Overall, the structure that we needed was affordable for single use, but not for multiple users.

Thanks for your awesome review. The ability to customize the form with CSS injection is indeed what most users like because you can do pretty much everything on the form design like matching your branding colors. Cheers!

We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those. I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.

The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.

Hello Tim, Thank you so much for the positive review. Please don't hesitate to get in touch with us at https://www.jotform.com/contact if you need help with your form.

What I like most about the software is the ability to create a customisable form in minutes without any hassle. It is very easy to work with the form builder to get a design done in minutes.

You have to understand what you are doing to achieve the right result. It takes some time to understand what is available, but once you have the hang of it, it becomes easier and easier.

Hello Chris, We are grateful for your awesome review. We're glad you find our platform easy to use. Let us know through our support contact form at https://www.jotform.com/contact/ if you need any help with your forms. Our team will be happy to help.

As an HR professional, JotForm has been an essential tool for streamlining our hiring and onboarding processes. The ability to create custom application forms and collect candidate information online has saved us countless hours of manual data entry. We've also used JotForm for tracking employee feedback, conducting performance reviews, and managing benefits enrollment - all of which have been incredibly easy to set up and customize to our needs. The platform's security features and compliance with GDPR and CCPA regulations give us peace of mind knowing that sensitive data is being handled securely.

While JotForm is an excellent platform for creating and managing forms, there are a few drawbacks that HR professionals should be aware of. One of the main issues we've experienced is the limited number of integrations with other HR tools, such as applicant tracking systems or HR management software. This can result in some manual data entry or time spent on workarounds to connect JotForm with our...

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Hello, Thank you for sharing your positive experience with JotForm. We're thrilled to hear that our platform has been an essential tool in streamlining your hiring and onboarding processes, as well as tracking employee feedback, conducting performance reviews, and managing benefits enrollment. We're also glad that it helps you save countless hours of manual data entry, and that our security features have provided you with peace of mind. We appreciate your feedback and look forward to continuing to serve your HR needs. With regards to your concern, feel free to contact us using our support contact form at https://www.jotform.com/contact/ so we can assist you better. We will be happy to offer you solutions especially for app integrations that are not available on our platform.

For me, there is no doubt: JotForm is THE one tool everyone should look into when it comes to creating online forms. It doesn't matter what you need the form for and whether you need one form or ten... JotForm is going to be a valuable resource for you. Of all the different things it brings to the table, my two favorite features are its templates and integrations. Why wasting time to create a form...

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Depending on how often you use forms, you may find that the JotForm free plan isn't enough for you (at the moment, it has a limit of 100 monthly submissions) so you are likely to end up having to pay for it. I would say that this is the one thing I like the least about the platform.

Thank you so much for such a wonderful review, Arlene. We are extremely grateful for your great words towards JotForm and we highly appreciate it. You're the best!

In short, everything. For starters, the ability to sign up for free and begin immediately creating forms that work within minutes is unmatched. I am impressed by the extensive amount of widgets that can be utilized for custom data entry, from QR code scanners to file uploaders to widgets that can perform custom calculations. The logic editor for controlling if and where questions, textboxes, widgets,...

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The power and capabilities of the system can be a bit overwhelming to a new user. There isn't an easy tutorial to get you going right off the bat, so you're left searching at times for how best to accomplish a particular goal with your form. That said, the Q&A portion of the website is very helpful, and the ability to ask questions and get fast feedback more than offsets any initial disorientation. The...

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Jotform has been my favorite form builder since 2016. For me, it has been the most useful supporting my work in education advocacy and non-profit project management (for supporter intake, needs assessments, consulting clients, accountability for weekly goals and benchmarks, etc.)

It is not uncommon for the platform to experience glitches as it expands and gains new features. However, it remains useful (versatile and powerful) regardless. The interface is simple and straightforward: you drag and drop elements, add widgets, integrate others tools, etc. Plus, you can view your form and embed it on your site when you are finished with it.

Thank you so much for your feedback. We really appreciate you taking the time out to share your experience with us. Feel free to open a ticket with us whenever you experience any glitches in the system. You can contact us directly via our Support System: https://www.jotform.com/contact Regards!

This is such a powerful tool compared to other form builders I've used in the past because it's a one-stop shop place where our clients can fill out the details of their event, it gets assigned to an available team member, then eventually we can export the data, collect payment, and finalize the details of an event. It is web-based so its easier to navigate

Their customer support is only available online and the pricing plans are a little bit expensive

Hello Janice, Thank you for the positive rating and feedback. We believe our pricing remains an excellent value and continues to be very competitive among our competitors. JotForm offers advantages you won't find in a lower-cost alternative. Like security and integrations. For more information, you can check this link: https://www.jotform.com/features/security/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

In churches, sign-ups are needed for so many events, and that has doubled and tripled during COVID as capacity limits are set. JotForm gives so much flexibility for the types of forms needed and the type of data being collected. And with conditional logic, you can streamline your forms to avoid clutter and make them easy for users to fill out!

If I had to give a negative, it'd be the work required to figure out setting certain conditions for forms. It is not always straightforward, but thankfully I was able to find my answers in the forums.

Thank you so much for your positive review. It's great to know that JotForm helps streamline the process of your religious activity and we are also glad that your issues were resolved. Please do not hesitate to contact us in our support system through our contact form here https://www.jotform.com/contact/ so we can help you. Have a good one!

How many options and functions there are. As well as the improvements they are making.

Some of the usability issues as well as the difficulty of copying a question from one form to another.

Hello Jane, Thanks for taking the time to write us a positive review. We're beyond grateful for your compliments. If you come across issues, let us know through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.