Sumo Reviews

I chose Sumo for its affordability and ease of use. For a startup it’s great.

I like Sumo but would love to see some better analytics and features.

Pro is that is possible to access a lot of templates or free software subscriptions and even courses, useful to learn abouth business and audience growth, marketing strategies and customization of email campaigns. Other services with a free plan, instead, let you use a very limited range of services for free, with very limited recipients number or email per month.

Seems like sumo integrates a lot of services but all are third party services, like sendfox for sending emails. So, in case of any problem, could be a third party problem and solving it or requesting help, i think, become more difficult.

- easy to use- easy interface- cheap/free

- some features hidden behind paywall- can suffer from option paralysis

The simplicity is what I like about Sumo. This tool makes it very easy to start collecting subscribers on your website. With just a couple of clicks I was able to start collecting new leads. It's fast and bug-free. There's a generous free plan to test the waters. I took advantage of that before I upgraded. Sumo has a number of tools that you can use to grow your business.

This tool offers a smooth experience and there's not much to dislike. I do wish there were multiple paid plans available. Now I think most of the good features are in one paid plan. It's to be expected, but compared to other tools, I think this can be improved.

The Sumo product is easy for a novice to integrate and provides amazing free tools. The welcome mat and email collection features are fantastic.

I truly like the software and interface. Some additional features must be purchased but that is to be expected.

It was easy to get started with my email campaigns and it was free. Automation was easy to get started even in the free version.

The interface leaves a bit to be desired. More guidance would be helpful. In the free version, stats are only available for 30 days. Integration with ThriveCart would be great.

Code is easy to install via GTM. My favourite feature is smart mode for visibility, which really is helpfull when you need to add a sign up form to your website quickly.

Sumo is probabbly not that easy to use for new users or those who never used similar services or edited images.

Very easy to set-up a pop-up form for getting people to sign-up to email lists. Easy to integrate with most used email management services such as Mailchimp and others. Email Automation included in the free plan.

Could not find the option to disable the forms on specific pages but maybe it's there. Other than that this tool is pure gold.

Ok so I do really like Sumo. I like how I can save email templates. I like that I can change my pop up box on my website. Their customer support is really good and someone always gets back to me.

There are a few issues. My emails don't always send out to all my subscribers which is really frustrating. I can't send more than one email in a 24 hour period so if I make a mistake on an email I can't then send out another one and I feel like the value for my money isn't the best.

After looking for a simple tool to increase my website's traffic and collect emails for marketing I found "sumo." It is very simple to integrate into my website. The settings are so simple with many preferences of your choice. It helped me add social share buttons to my website and helped me grow my email lists at a faster rate. The attention of any visitor is easily caught to interact more with me and my website. Sending emails to a bunch of subscribers in my chosen groups look simple when using sumo. The pop-up subscription box and the social share buttons are not intrusive and it has an automatic welcome message for all my new subscribers which saves my time of welcoming them with messages all the time.

I haven't been able to send emails to individual subscribers. It allows me to send marketing emails to only those added to my groups and I don't know why. I therefore believe because I am using the free version that is why I have been limited to that. I would like to be a premium member soon.

I like best the ease of use in setting up this program to provide my website visitor's with a better on-site experience while also providing me with detailed metrics on those visitors.

I've been using Sumo on two websites for more than a few years and have not found anything about that I do not like.

Sumo allows you to quickly and easily grow a list using intuitive opt in forms You can build a large list of subscribers and then email them all within the free plan, which is great for starting out

Once you outgrow the free plan it starts getting expensive It improved over the time frame in which I was using it, but it did seem a bit sluggish

Sumo was a great addition to our company website to help gather email addresses through a pop-up when someone comes to the site. The pop-ups are easy to create with either custom imagery and their wizard, or using their basic templates. There are many options for the type of pop-ups that they offer. Implementation is immediate and was something that I could do without needing an HTML programmer. The pop-ups do not interfere with any other tracking or plug-ins on our site, and I like that I can set the frequency to not overwhelm frequent visitors.

I like the reporting functions, but I would like to see more data as it relates to the success. You get the impressions and actions taken, but I would like to know how many times an individual sees the popup before finally entering their email, if more than once, as an example. Otherwise, I'm very happy with this tool.

I use Sumo on both bookclubs.com.ng and a client's website I had set up on WordPress a few years ago. If you plan to collect emails on your website with pop-ups and other campaigns then I recommend it. My dashboard also shows me comprehensive statistics such as Top 5 visited pages, conversions rates and all my subscribers. They also make it easy for you to export subscribers

This feels really small to add to a review but logging out of Sumo completely will take an average techie awhile. I was looking for the log out button the first time I used it. It was so frustrating. I ended up going on their faq page on their website to find it. 'Click the "X" icon on the Sumo control panel (blue tab) while holding down the shift key to completely log out'. Why does it have to be so difficult?

I am actively using SUMO on my website now. It's a great tool for my site. I've recommended it to many of my business connects. I use it for signups and newsletter listserves. I like that you can group signups by the promos you're running. The interface is easy to understand, it actually "guides" you through the creating process. It asks your desired outcome and where you'd like the signup box to appear, when, and what it will look like. You can turn on and off the sign-ups at any time. You can also send tests to see what it looks like when someone does sign up. You can check your website analytics with Sumo which is a great perk!

I hate that many times you have to re-login to sumo when it's connected through your website. Like I have Sumo linked as a plugin and I always have to re-login and I wish it would stay logged in. Also, when you are checking the analytics, I feel it could be more in-depth. I wish that I could use more than one signup at a time. The unpaid version, of course, is limited. If you don't have design skills, you cannot make a "pretty" "pop-up" box with ease. But, if you're tech/design savvy, you should be okay.

Grow your email list seamlessly Address cart abandonment concerns Ability to collect email address from user on exit Discount Codes (ecommerce plan offers unique codes) Autoresponder And more

Free version advertises on your website Plans can be costly if site offers little ROI

Easy to use once fully set up. Very important to me is the ability to A/B test promotions and change pop ups, banners and welcome mats according to my current promotions.

Very little. I have a Pro Account but would like access to a few more “add-one” namely Short Cuts and Cart Casino. These are minor negatives and they would be available if I upgraded my account.

Easy to use, great guides, helps achieve many marketing goals, combines analytics ontop of your website, great features

I encountered several bugs that didn't make me purchase but I'm pretty sure the paid version works great. They are a very good company, brand

Thanks for your review, Tal! We are always improving our plans and hope you can feel more confident in using them :)

Sumo gives users the ability to do one of the most important things an online business needs to do: collect emails to grow their list. They do so with great pop-ups, welcome mat, and smart bars.

Some of the functionality is a bit clunky. They seem to go wide vs narrow, i.e. trying to do everything instead of becoming the best at a few things.

We're happy to have you as our customer. Thanks for the review!

I like to concept of the product and the abilities it has to incorporate popups to your website without adding more than a script to your site.

Everything else. Their help service is the worst and they often treat you as an idiot. Even with photos and indepth information about issues, they still are unable to understand the problem. We went round and round with them for 4 months about an issue to later find that it was a bug on there end. Using the product is hard and the data you're provide on your popups is limited.

Hello! Thank you for your review and I am sorry you've experienced issues with the software. We've made lots of updates to our service and hope you can reconsider using Sumo for you business. I highly recommend trying out our new Shortcuts feature :) Here is a link to free trial for you: http://bit.ly/2LBfk1T

I love that a lot of its features are easy to use. They come with very easy to use directions. It has a lot of features that costs money on other programs.

I use the free version, and I wish it had more choices for that. I also wish it had better choices for email. I have to use another program for that.

Hello, Colleen! Thanks for the warms words. I noticed that you are using our free version and would love to see more features and options under this version. We currently offer free 14 day trial of our Ecommerce plan. Check it out and see if it has what you are looking for: http://bit.ly/2LBfk1T

I love the (even at the freemium level) assorted tools they have for capturing emails. With a little bit of coding, you can customize your lead magnets, both in terms of appearance and delivery.

My only complaint with their suite of tools are their sharing tools, and this is nitpicky. I already have built-in share buttons on my CMS that look great on mobile and on a desktop. The Sumo tool was a real bother when I was using it (2015-2017). It even caused one of my followers to email and let me know it was a nuisance with this lagging (yet persistent in its following) behavior.

Thanks for your review! We're constantly working on improvements and appreciate your feedback. If you ever would like to test out new features, here is a link to our Ecommerce plan free trial: http://bit.ly/2LBfk1T Good luck with your business!

Note that I've only used the SumoMe forms. Ignore this review if you're using their other tools. The forms look good and you have the option to customize them in more-than-you-have-time ways.

The SumoMe forms aren't a bad tool, just that... You're at a conference and you have a single page with a SumoMe opt-in form for people interested in your product + some bad internet that you can't control. The page you worked on only loads the rest of the content and people scroll past the form (the form that doesn't load, because it's made to load asynchronously and it prioritizes the rest of the content before the form). So basically people just leave because they didn't see the form. Now imagine the same thing, online, and all the users and their internet speed that you cannot control. That was the end of our story with SumoMe. And it had the potential to be a good story.

Sumo son bastantes aplicaciones en una donde controlas desde listas de email, aumentar el tráfico en tu sitio web, controlar los usuarios y cómo interactúan en la Web con mapas de calor. Conecta con muchas redes sociales para agilizarte el trabajo. Se integra en múltiples plataformas web, muchos idiomas disponibles, tiene versión para ordenador como para móvil y es escalable en precio agregando más herramientas.

En el tiempo que he podido probarlo existen algunos errores al enviar emails a los suscriptores, algún que otro problema de visulizaciòn nada que no se pueda corregir por lo demás todo correcto.

Lo que más me gusta es la función Scroll Box, para crear fácilmente Pop-ups con formularios en una web. Se pueden personalizar casi completamente y conectar a nuestro software de email marketing (MailChimp, Aweber, GetResponse, entre otros) con el objetivo de captar prospectos. ¿Lo mejor? Que puedes comenzar a usar SUMO gratis y luego si quieres usar funciones avanzadas acceder al plan de pago.Otra cuestión a destacar es la de agregar botones para compartir en redes sociales contenidos de blog, lo que incrementa nuestro alcance y posicionamiento web.

El único inconveniente que le encuentro es que si usas la versión gratis entonces agregará anuncios a tu sitio web.