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JustCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Table of Contents
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JustCall - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
JustCall overview
Based on 223 verified user reviews
What is JustCall?
Reviews for JustCall come from a wide variety of industries, including computer software (9% of reviewers), information technology and services (7%), and financial services (6%). The most frequent use case for JustCall cited by reviewers is customer service (31% of reviewers).
What do users say about JustCall pricing?
Some users say JustCall offers fair pricing and appreciate lower-cost plans for basic needs. Reviewers indicate it is affordable compared to competitors, but some reviewers feel pricing is high for small businesses and extra users. Some users report frustration with unclear billing and required upgrades, which they say reduces value for money.
What are the most popular integrations for JustCall?
The JustCall integrations most frequently cited by reviewers are: HubSpot CRM (a CRM product rated 4.3 out of 5 for its integration with JustCall) and Pipedrive (a CRM product, 4.2).
Starting price
per month
Pros & Cons
Call Management
SMS
Text Messaging
Customer Support
Cancel Subscription
Frequent technical glitches
JustCall’s user interface
JustCall pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about JustCall?
Reviews for JustCall come from a wide variety of industries, including computer software (9% of reviewers), information technology and services (7%), and financial services (6%). The most frequent use case for JustCall cited by reviewers is customer service (31% of reviewers).
Select to learn more
Who uses JustCall?
Based on 223 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
JustCall's key features
Most critical features, based on insights from JustCall users:
All JustCall features
Features rating:
JustCall awards
JustCall alternatives
JustCall
Starting from
29
/user
Per month
Salesforce Sales Cloud
Starting from
No pricing info
Zendesk Suite
Starting from
No pricing info
LiveAgent
Starting from
No pricing info
JustCall pricing
Pricing plans
Pricing details:
Business
No pricing info
Features included:
- All features of Pro+
- Single Sign-on (SSO)
- Notetaker AI package
- Custom bundled outbound calling & SMS packages
- Dedicated customer success manager
- Personalized onboarding support
- Premium support
- Higher API & Webhook access thresholds
User opinions about JustCall price and value
Value for money rating:
Of 39 reviews that provide robust commentary on JustCall's price and value, 59% mention it in a positive light.
Some users say JustCall offers fair pricing for the features provided and appreciate the ability to choose lower-cost plans when not needing advanced telephony functions. Reviewers indicate that the software helps them save money and find it affordable for their business size, especially when compared to some competitors. However, some reviewers feel the pricing is high, particularly for small businesses or when adding extra users and numbers. Some users report frustration with unclear billing practices, required account balances, and the need to upgrade for full integrations, which they think reduces overall value for money.
, and
To see what individual users think of JustCall's cost and value, check out the review excerpts below.
JustCall integrations (82)
Integrations rated by users
We looked at 223 user reviews to identify which products are mentioned as JustCall integrations and how users feel about them.
Integration rating: 4.5 (13)
“It is important because it will track all communications with the client in one spot and it is available to all staff to see. ”
“It is (or should be) a seamless, time-saving way to text and call particular students. But it does not work. ”
“We track everything in terms of the communication with clients due to compliance.”
Erinn B.
Client Service Specialist II
Integration rating: 4.6 (11)
“We manage all our relationships within Pipedrive and this was a critical decision making factor for us to implement JustCall.”
“It's great that you can receive pop ups while managing pipedrive so you can quickly pick up calls”
Luis R.
Community Partnerships
Integration rating: 4.5 (2)
“I wish that the company name and emaiil would also sync, but only the name and phone number does.”
Hamlet J.
CEO
Integration rating: 4.0 (2)
“With the integration, communication with contacts is seamlessly documented.”
Terri G.
Grants Administrator and Trauma Programs Coordinator
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
JustCall support options
Typical customers
Platforms supported
Support options
Training options
JustCall FAQs
JustCall has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What is JustCall used for?
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. Today, 6,000+ businesses worldwide trust JustCall to: ✅ Manage every customer conversation in one place ✅ Automate repetitive tasks and workflows ✅ Get real-time AI insights that make conversations smarter ✅ Provide 24/7 coverage with inbound AI Voice Agents What you get with JustCall: ✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers ✅ Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox ✅ AI features: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent ✅ Integrations & collaboration: 100+ CRM integrations, plus a collaborative team workspace to keep everyone on the same page"
Q. What are the benefits of using JustCall?
Top JustCall features to watch out for:
✅ AI Voice Agent – answer, qualify, and book meetings 24/7
✅ Inbound & outbound calling with local, toll-free, and international numbers
✅ Sales dialers
✅ WhatsApp, SMS, and MMS with bulk campaigns & automation
✅ AI CoPilot for real-time agent assist and script suggestions
✅ AI Coaching, call scoring, and automated feedback
✅ Sentiment analysis for better customer insights
✅ Live call monitoring, whisper, and barge
✅ Multi-level IVR & intelligent call routing
✅ Shared team inbox for calls, SMS, and WhatsApp
✅ Call transcription with AI-generated summaries
✅ SMS bots, workflows, scheduling, and analytics
✅ Appointment scheduling & website click-to-call
✅ 100+ CRM & app integrations
✅ Business phone numbers in 70+ countries
✅ Start your 14-day free trial today - no credit card required
Q. What languages does JustCall support?
JustCall supports the following languages:
English
Q. Does JustCall support mobile devices?
JustCall supports the following devices:
Android, iPad, iPhone
Q. Does JustCall offer an API?
No, JustCall does not have an API available.
Q. What level of support does JustCall offer?
JustCall offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum
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