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IT Ticketing Systems Software for Freelancers (2026)
Last updated: February 2026
103 software options
Sponsored
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
Read more about Zendesk Suite
Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP and CRM applications from Microsoft
Read more about Dynamics 365
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote meeting platform for resolving customers' queries
Read more about ScreenConnect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based asset relationship management platform
Read more about Asset Panda
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact management & social relationship solution
Read more about Nimble
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered cloud-based business management suite
Read more about NetSuite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Read more about Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Work automation and team collaboration in one platform.
Read more about Flowlu
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Read more about Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based field service management software
Read more about mHelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your ultimate workspace
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based mortgage and loan servicing software
Read more about The Mortgage Office
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one remote IT monitoring and management platform.
Read more about Pulseway
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication tool for support, marketing & sales
Read more about HelpCrunch
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support platform
Read more about Help Scout
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-use Inventory Management Software
Read more about Wasp Inventory
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales and marketing CRM for growing businesses
Read more about Agile CRM