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Bloomreach
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bloomreach personalizes the e-commerce experience
Table of Contents
Bloomreach - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Bloomreach overview
What is Bloomreach?
Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless — reflecting a changing customer as they shop. Amplified by the speed and scale of Loomi, Bloomreach's AI for e-commerce, this creates endless new paths to purchase, greater profitability, and fast business growth. Bloomreach products include: Engagement, a marketing automation platform; Discovery, an e-commerce search solution; Content, a headless CMS; and Clarity, AI-powered conversational shopping.
Key benefits of using Bloomreach
Product and customer data: Bloomreach has an unparalled understanding of who your customer is and what they're hoping to find. It relevance engine looks at every aspect of your data, and ensures every experience meets consumer intention. For example, it knows when "chocolate" is the product and when it's an attribute, meaning that when someone searches for “milk chocolate,” they'll be shown bars or chocolate rather than pints of chocolate milk.
Commerce-specific ML and Datasets: Bloomreach's commerce-specific ML is backed by more than 12 years of data, meaning customers benefit from its extensive global libraries and database. And once you're a customer, Bloomreach creates information that is only yours.
Starting price
Alternatives
with better value for money
Bloomreach’s user interface
Bloomreach pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.5
Customer support
4.9
Reviews sentiment
What do users say about Bloomreach?
Reviewers indicate Bloomreach makes it easy to design, automate, and manage complex marketing campaigns, with features for scenario building, analytics, and integration with advertising platforms. They find campaign setup intuitive and appreciate the flexibility for personalizing user journeys, though some mention challenges with dependencies, data insights, and exporting results for presentations.
Users report that customer support is generally fast, responsive, and helpful, with consultants providing valuable assistance during implementation and troubleshooting. They say documentation is thorough and support teams are knowledgeable, but some experience delays during busy periods and wish for more educational resources and broader channel integrations.
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Who uses Bloomreach?
Based on 56 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Bloomreach's key features
Most critical features, based on insights from Bloomreach users:
All Bloomreach features
Features rating:
Bloomreach awards
Bloomreach alternatives
Bloomreach
Starting from
No pricing info
Wrike
Starting from
10
Per month
Marketo Engage
Starting from
No pricing info
Jira
Starting from
7.91
Per month
Bloomreach pricing
Pricing plans
Pricing details:
Engagement
No pricing info
Discovery
No pricing info
Content
No pricing info
User opinions about Bloomreach price and value
Value for money rating:
To see what individual users think of Bloomreach's price and value, check out the review snippets below.
Yahor H.
CRM
Petr N.
Campaign manager
Bloomreach integrations (83)
Top integrations
Bloomreach support options
Typical customers
Platforms supported
Support options
Training options
Bloomreach FAQs
Bloomreach has the following pricing plans:
Pricing model: Subscription, Open Source
These products have better value for money
Q. Who are the typical users of Bloomreach?
Bloomreach has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Bloomreach support?
Bloomreach supports the following languages:
English, German, French
Q. Does Bloomreach offer an API?
Yes, Bloomreach has an API available for use.
Q. What other apps does Bloomreach integrate with?
Bloomreach integrates with the following applications:
Microsoft SQL Server, Shopify Plus, Messenger, Contentsquare, Google Analytics 360, Elastic Path, Dropbox Business, Alexa, Amazon S3, Sinch, Microsoft Azure, WhatsApp, ResDiary, SAP Business ByDesign, Zapier, MongoDB, Segment, AWS Lambda, Shopware, Docusign, OneDrive, Lightspeed eCommerce, Trello, PostgreSQL, MetaRouter, Pipedrive, Movable Ink, SAP Commerce Cloud, Freshdesk, Brevo, Bazaarvoice, Twitter/X, MySQL, Cloudinary, Google Translate, Oracle Responsys, SugarCRM, Shopify Collabs, Snapchat for Business, Crisp, Slack, Klaviyo, Google Ads, Lionbridge Language Cloud, Motionlab Platform, Netlify, Bynder, Antavo, Google Cloud BigQuery, TikTok, Meta for Business, Gorgias, Mailgun, Yotpo, Rithum, commercetools, SaleSphere , Mailchimp, Twilio, Google Cloud Storage, Mailjet, Google Maps, Lightspeed Retail, Mews, JD Edwards EnterpriseOne, BigCommerce, Vercel, Snowflake, Shopify
Q. What level of support does Bloomreach offer?
Bloomreach offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base