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FileCloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hyper-Secure Content Collaboration. Simplified.
Table of Contents
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FileCloud - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
FileCloud overview
What is FileCloud?
Headquartered in Austin, Texas, FileCloud is a hyper-secure content collaboration platform (CCP) that provides innovative tools for compliance, governance, data leak protection, automated retention and workflows, digital rights management, and granular of content sharing. FileCloud’s public, private, and hybrid cloud solutions bring sharing, sync, and mobile access to millions of users across government, education, and private sector industries. For more information, visit www.filecloud.com.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Collaboration
Simplicity
Stability
Efficiency
Synchronization
FileCloud’s user interface
FileCloud pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about FileCloud?
Users say FileCloud offers secure, flexible file sharing and collaboration, with strong access controls and integration options that suit both internal teams and external partners. They find it easy to manage files, set permissions, and appreciate the robust security features, including encryption and compliance support. Some highlight the value of on-premise hosting and customizable workflows.
Reviewers report that FileCloud is generally easy to use and quick to implement, with responsive customer support. They note occasional sync issues, a learning curve for new users, and higher pricing compared to some competitors, but feel the platform delivers good value and reliability overall.
Select to learn more
Who uses FileCloud?
Based on 225 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
FileCloud's key features
Most critical features, based on insights from FileCloud users:
All FileCloud features
Features rating:
FileCloud alternatives
FileCloud
Starting from
6
/user
Per month
Adobe Acrobat
Starting from
29.99
Per month
Docusign
Starting from
15
Per month
Content Central
Starting from
10
Per month
FileCloud pricing
Pricing plans
Pricing details:
User opinions about FileCloud price and value
Value for money rating:
To see what individual users think of FileCloud's price and value, check out the review snippets below.
Manuel S.
Employee
Richard S.
Director of IT
FileCloud integrations (44)
Top integrations
FileCloud customer support
What do users say about FileCloud customer support?
Customer support rating:
We analyzed 41 verified user reviews to identify positive and negative aspects of FileCloud customer support.
Widely noted by reviewers, FileCloud support is quick to respond and provides helpful, timely solutions to user issues.
Multiple users highlight the knowledgeable and personable support staff, making it easy to resolve technical questions.
A portion of users appreciate the availability of support via both email and phone, with issues often resolved within 24 hours.
A minority of users report difficulty reaching support immediately by phone and occasional delays in response times.
Support options
Training options
To see what individual users say about FileCloud's customer support, check out the review snippets below.
“In addition to their impressive technology, I have also been impressed with the level of customer service that FileCloud provides. Whenever I have had questions or concerns, their customer support team has always been quick to respond and eager to help.”
Ken L.
Manager
“Support has been great with quick response times and helpful engineers.”
Michael C.
IT Support Team Lead
“The least liked option is that it is hard to get ahold of support immediately when there is an issue.”
Todd P.
IT Manager
FileCloud FAQs
FileCloud has the following pricing plans:
Starting from: $6.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of FileCloud?
FileCloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does FileCloud support?
FileCloud supports the following languages:
Arabic, Dutch, English, French, German, Italian, Spanish
Q. Does FileCloud support mobile devices?
FileCloud supports the following devices:
Android, iPad, iPhone
Q. Does FileCloud offer an API?
Yes, FileCloud has an API available for use.
Q. What other apps does FileCloud integrate with?
FileCloud integrates with the following applications:
Wufoo, Google Forms, Microsoft Outlook, Microsoft OneNote, Process Street, Dropbox Business, Zoho CRM, Rocket.Chat, Microsoft PowerPoint, Zapier, Gmail, Bluebeam Revu, OneDrive, Airtable, Trello, Google Drive, Box, Pipedrive, Chatfuel, Freshdesk, FastField, Gravity Forms, Salesforce Sales Cloud, OneLogin, SugarCRM, Wistia, Okta, Slack, Microsoft 365, Typeform, Basecamp, Bitbucket, Zoho Creator, Confluence, Zoho Writer, Google Calendar, PandaDoc, Smartsheet, Evernote Teams, Microsoft Word, Microsoft Excel
Q. What level of support does FileCloud offer?
FileCloud offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
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