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Top Rated Knowledge Management Software with Zapier

Last updated: June 2026

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77 software options

Document360 logo

AI-powered knowledge base and documentation software

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Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes!

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Yonyx logo

Decision tree driven Interactive guides for customer service

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Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

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BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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Helpjuice logo

Cloud-based knowledge management platform

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Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers

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Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

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Zoho Desk logo

Customer service software for businesses of all sizes

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With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

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Notion logo

Project and task management tool

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Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

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Trainual logo

Onboarding and training software

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Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

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Clinked logo

White-label Client Portal & Collaboration Software

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Clinked is a cloud-based client portal & collaboration software. Allow clients, internal teams and project groups to efficiently work within branded, secure and intuitive workspaces. Increased brand recognition and productivity of Clinked will drive client retention and setup apart from competition.

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HelpCrunch logo

Customer Communication tool for support, marketing & sales

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HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support.
Other Features:
- Live Chat
- Auto Messages
- Email Marketing
- Help Desk
- Popups
- Mobile apps
- Chat Bot (coming soon).

Try HelpCrunch for free for 14 days!

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Supportbench logo

The Only AI Customer Support Platform

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Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

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KnowledgeOwl logo

Knowledge base and documentation software

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AI-forward knowledge base software built with customer-first development principles. Intelligent search, automated workflows, and flexible repositories that scale with growth and centralize organizational knowledge.

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Aha! logo

Platform for strategic product management

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Aha! Knowledge is the product information hub. Create internal wikis and knowledge bases to share content. Draft docs fast with AI and 100+ templates. Plus, include diagrams with built-in whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

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Connecteam logo

Enhance employee management with the only all-in-one app

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Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.

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Waybook logo

Your team's single source of truth for how work gets done.

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Turn tribal knowledge into structured content your whole team can find and use.

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IT Glue logo

Track, find and know everything in under 30 seconds.

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IT Glue is an intelligent Knowledge Management solution designed to help IT teams automate, consolidate and integrate all their critical IT information. Everything you need at your fingertips, with a single source of truth for SOPs, licenses, how-to guides, assets, passwords, vendors and more.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

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Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat.

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Malcolm! logo

At your service

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Malcolm! is a no-code customer self service platform

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong knowledge management capabilities. Create public FAQs and help articles for 24/7 self-service, build an internal repository for SOPs and policies. Customize categories, design, and domains with ease, and integrate articles with live chat.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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Cloud Assess logo

Build Skills. Prove Competence. Stay Compliant.

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Cloud Assess centralises knowledge with digital forms, assessments, and evidence portfolios. Capture, organise, and share information securely, while automation and real-time reporting make it easy to track skills, maintain compliance, and support continuous learning.

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