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MediaOS Logo

Online ad-based CRM for media companies

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MediaOS - 2026 Pricing, Features, Reviews & Alternatives

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MediaOS overview

What is MediaOS?

Ad Sales Genius is an online ad-based customer relationship management (CRM) platform designed for media companies, which helps to streamline production, automate accounting, and more. The customizable workflows and web-based interface enable collaboration across sales, production and accounting departments.

Ad Sales Genius’ visual timeline provides users with a view of all account-related activity, including closed sales, assembled artworks, collected payments, and commissions. Users can add filters to locate the information they need, capture actions and notes, and send emails or make calls directly to contacts. Ad Sales Genius allows users to manage their pricing to match the way they sell, with control over fees and discounts, and the ability to track and break down trade-for-services. eSignature functionality is provided through native integration with DocuSign, and credit card information can be captured to set up automatic payment plans.

Production can be managed in Ad Sales Genius, with users able to create and assign ad requests, track request statuses, send proofs to clients for approval with attachments and comments for clarification, work with multiple file formats, and manage ad versions. Production-ready artwork can be stored on advertiser accounts, and ads are served directly to digital signs, kiosks, and websites. Ad Sales Genius also offers a flat planning tool for creating coupon book layouts, and integration with InDesign. Ad Sales Genius’ accounting tools also enable the management of commissions, payments, delivery billing, and tear sheets, and the automation of invoicing.

Key benefits of using MediaOS

  • The visual timeline gives users a view of all account-related activity, including sales closed, payments collected, commissions, and artwork requests.

  • Pricing and discounts can be set up to match existing business practices, and trade-for-services can be tracked and broken down by line item.

  • Invoicing can be automated as all invoice data is configured during the sales process, removing the need for manual data entry during invoice creation.

  • Production-ready artwork is stored on advertiser accounts, and ads are served directly to digital signs, kiosks, and websites.

  • The drag-and-drop interface allows users to build automation processes and link workflows, with a wide selection of scenarios and triggers available.
  • Starting price

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    Pros & Cons

    Navigation

    Integration

    Adaptation

    Messaging

    Usability

    Reliability

    MediaOS’s user interface

    Ease of use rating:

    MediaOS pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(3)
    3-4(30)
    5(96)

    What do users say about MediaOS?

    Reviewers feel MediaOS is user friendly, with intuitive navigation and helpful training resources that make onboarding straightforward. They say it streamlines ad sales, contract management, invoicing, and reporting, allowing teams to collaborate efficiently across departments. They appreciate the responsive customer support and the ability to access the platform from multiple devices. Most find the dashboard and interface visually appealing and functional.  

    Some report occasional bugs, clunky features, and a steep learning curve for advanced tasks. They mention email integration and customization could be improved, and note minor issues with reporting flexibility and syncing with external software.

    Select to learn more


    Who uses MediaOS?

    Based on 129 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Marketing and Advertising
    Publishing
    Media Production
    Newspapers
    Others

    Use cases

    Account Management
    CRM
    Sales Tracking
    Publishing and Subscriptions
    Sales Acceleration

    MediaOS's key features

    Most critical features, based on insights from MediaOS users:

    Contact management
    Email management
    Document storage
    Task management
    Workflow management
    Email marketing

    All MediaOS features

    Features rating:

    Customer database
    CRM
    Advertising management
    Search/Filter
    Lead management
    Sales pipeline management
    Reporting/Analytics
    Client management
    Data import/export
    Forecasting
    Opportunity management
    Newspapers
    Newsletters
    Multi-Channel marketing
    Mobile app
    Mobile access
    Magazines
    Leaderboards
    Layout & design
    Kanban board
    Interaction tracking
    Goal setting/tracking
    For startups
    Performance metrics
    Process/Workflow automation
    Product catalog
    Prospecting tools
    Reminders
    Reporting & statistics
    Revenue management
    Sales forecasting
    Sales reports
    Subscription management
    Tagging
    Template management
    Territory management
    Third-Party integrations
    Transfers/Routing
    Commenting/Notes
    Collaboration tools
    Circulation management
    Catalog management
    Campaign management
    Call logging
    Calendar management
    Assignment management
    Approval process control
    Appointment scheduling
    API
    Alerts/Notifications
    Activity/News feed
    Activity tracking
    Activity dashboard
    Access controls/permissions
    For ipad devices
    File sharing
    File management
    Event triggered actions
    Email templates
    Electronic signature
    Drag & drop
    Document management
    Data visualization
    Dashboard
    Customizable templates
    Customizable reports
    Customizable fields
    Customizable branding
    Content management
    Commission management

    MediaOS awards

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    Customer Support

    MediaOS customer support

    What do users say about MediaOS customer support?

    Customer support rating:

    We analyzed 23 verified user reviews to identify positive and negative aspects of MediaOS customer support.

    A large number of users highlight MediaOS customer support as highly responsive, knowledgeable, and quick to resolve issues.

    A minority of users report frustration with lack of support or feeling that the support team is unhelpful or disengaged.

    Support options

    Email/help desk
    Chat
    Phone support
    Knowledge base

    Training options

    Webinars
    Videos
    In person
    Documentation
    Live online

    To see what individual users say about MediaOS's customer support, check out the review snippets below.

    “Their customer service people are quite responsive & even offer custom fixes when its within their capabilities.”

    IC

    Ian C.

    VP, Sales

    “It was a challenge to pick up, and I am still not familiar with all, but the tutorials are helpful, and the customer service team is very quick with issues or questions. ”

    Verified reviewer profile picture

    Hannah C.

    Sales Manager

    “Not worth investing in software that is inflexible with a support team that doesn't really care.”

    Verified reviewer profile picture

    Adam F.

    Director

    MediaOS FAQs

    Q. Who are the typical users of MediaOS?

    MediaOS has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    These products have better value for money


    Q. What languages does MediaOS support?

    MediaOS supports the following languages:
    English


    Q. Does MediaOS offer an API?

    Yes, MediaOS has an API available for use.


    Q. What other apps does MediaOS integrate with?

    MediaOS integrates with the following applications:
    Wufoo, authorize.net, Constant Contact, Microsoft Outlook, Insightly, Campaign Monitor by Marigold, Lob, Calendly, Zapier, QuickBooks Online Advanced, Gmail, Docusign, Trello, Google Drive, Salesforce Sales Cloud, Harvest, Slack, Microsoft 365, Google Ads, Basecamp, LiveChat, Zendesk Sell, Eventbrite, QuickBooks Online, Google Calendar, Mailchimp, Twilio, Emma by Marigold, Xero, HubSpot CRM, Zendesk Suite


    Q. What level of support does MediaOS offer?

    MediaOS offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base

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